Customer Ratings & Reviews
- Model:
- ROGCETRATRUEWIR
- SKU:
- 10938507
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Good set of earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a fairly good set of earbuds for my laptop. They sound good and have a good battery life
I would recommend this to a friendBest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound, perfect fit, will match my rog ally
I would recommend this to a friendBest purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome comfort and ease of use:) charges super fast.
I would recommend this to a friendIf they fit, your gold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, and work great other than staying in my ear. They fall out no matter the tip. If they fit your ear though, they work great with my pc, mac, android, tv.
I would recommend this to a friendI love these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless earbuds. They connect just fine to my rog ally and other devices. Just like with airpods, they automaticlly connect when opening the case lid. The battery life seems to be great too. I was skepticle at first, but now im glad I made this purchase!
I would recommend this to a friend
They’re ok
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable for long periods. Using commands on the buds for pausing, noise cancellation, and game mode is very finicky.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NickC,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2302000808-0035] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great on my ROG Ally, just make sure gaming mode is on. Great for music on my phone too, also pretty great noise cancelation!
I would recommend this to a friendAsus rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, and the noise cancelling is on eof the best so far.
I would recommend this to a friendEarbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these on my PC because headsets are bad for my hair. Really the only annoying thing about these is that i turn on noise cancelling and "gaming mode" from pushing the earbuds back into my ear. Not a big deal as im figuring out how to avoid it, but still can be frustrating if I'm in the middle of something
I would recommend this to a friendRog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery good for long lasting music also great quality sound
I would recommend this to a friendNot optimized for PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this to use on a PC and even less so if it is like mine, an i8200 Corsair, I will explain the reason. The sound quality is somewhat bad on PC. I tried it in games and on Spotify Premium on the PC and it is not good at all. The equalization is bad. If you want to listen to music on your phone, it will give you a better experience and with better quality. They are pretty but they are useless if they don't fulfill their function.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Abraham,
We sincerely apologize for the issues you've faced with the Earbuds and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2308010828-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone is very excellent and the sound is clear when listening to songs and when turning them into a gaming system
I would recommend this to a friendNoise cancelling is very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The active noise cancelling is very good. Great for when youre wanting to listen to music or olay games.
I would recommend this to a friendAwesome sound effects
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear sound with game sound effects, so recommended
I would recommend this to a friendNot sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back before trying......due to battery life reviews
I would recommend this to a friendBest buds for asus rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming buds for asus ally, clear and load quality.
I would recommend this to a friendlove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best but is cool, wish the rgb can modifide
I would recommend this to a friendRog buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable amazing durability i recommended
I would recommend this to a friendASUS quality !!.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another set of earbuds but are not the same !!..now I use this earbuds all the time, especially when I'm traveling.
I would recommend this to a friendGreat look, medium quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something compatible with my PS5 but you need an attachment for it. Decided to use it as my regular headphones, but the quality is not that good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aclt,
Thank you for sharing your comments regarding the ASUS ROG Cetra True Wireless Gaming Earbuds. We understand they didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2308010828-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
