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Customer Ratings & Reviews

Model:
ROG CETRA True Wireless
SKU:
6541827
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Customer reviews

Rating 4.1 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the ROG CETRA True Wireless In-Ear Gaming Earbuds, especially the great sound quality and comfortable design. Many also appreciate the reliable connectivity and good battery life. However, some customers found the control scheme to be difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 512 reviews
  • Rated 3 out of 5 stars

    They do produce audio.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on a whim thinking they might be as good as my over the ear headphones, not so much. First off they connected to my phone and desktop pcwithout any trouble whatsoever. The phone app was easy to use, but sadly armoury crate on the pc did zero for these. I could pnly use windows sertings to adjust the sound on the buds (treble bass ect.). The sound that came out these was as small as the earbud itself, I was not impressed at at. Zero bass even from the bass boost on the app. They crackled and sounded almost like a tin can. To be honest they need some refinement then they could be a replacement for both over the ear and you normal phone earbuds. Right now these can't hold a candle to even mid-grade Anker buds that are $20 less. I did not test the sound latency on gaming due to the audio being so bad there was really no point as I am not keeping these. I hope this helps and I would not recommend this first generation but perhaps the next.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Woolyshorts,

      It is really unfortunate to hear that the ROG Cetra True Wireless earbuds did not live up to your expectations. Based on your description it sounds like you received a defective pair if the settings do not affect the sound quality. We recommend returning this product for a replacement or refund to Best Buy. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2308010828-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Nice set!! Lol! Iykyk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for use with the ROG Ally. Sound quality is like having spacial surround sound in your head... not overbearing in bass or treble and comfortable to wear for the duration of my gaming sessions. Huge thumbs up on these if you're looking for a decent set of earbuds for the Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    ASUS ROG is Killing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are what they are meant to do. I really like the RGB on the casing and on the earbuds. They feel really nice in my ears so I really have nothing to complain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted a break every now and then from my gaming headset. The audio quality is alright but I never find myself reaching for them at all. The airbud fit isn’t ideal and it can be a little uncomfortable and weird feeling. I use these at work if I forget my AirPods. The software is okay. It’s just OKAY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Similar to Airpods Pro at half the cost

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent, and pairing has been very easy. Most brands of true wireless earbuds have terrible issues pairing to devices and drop connection frequently but I have not experienced any of those issues with these. Their sound quality and fitment are almost on par with airpods pros, and are half the cost. As for their marketing as gaming earbuds, I would always recommend a wired connection when gaming so these headphones don't hold up in that regard. Latency could be better, but for most people will probably go unnoticed. I primarily use these for music and tv/movies on my phone, and they are fantastic at that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stunning Earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds sound great! They also pair super well with my ROG Ally, both visually and software. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Needs some work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs some work. The earbuds are very comfortable and very easy to setup. The are definetly worth the price as long as your not trying to game with them. When using them to game there was a noticeable lag. The sound was perfect but it was about a half second lag.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Wrxguy84,

      We appreciate your valuable insight on this product. Your feedback matters to us and helps us to improve our product. We are committed to providing our customers with the best possible experience. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2308010828-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Decent ear buds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is pretty good. But it keeps connecting like as if it was the first time connecting. The charger port isn't well placed. My charger cable doesn't fit as well as I'd like it to. But the charge is great if you can actually charger it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JordanBK,

      Your feedback on this product is greatly appreciated. We extend our apologies for the issues you're experiencing. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2308010828-0015" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality best for movies good bass makes my ears rumble love the light aesthetic doesn't slip out of my ear while moving feels high quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and cool design. Only tested on ally x

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great not the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but if you're expecting the best this is not it. Pros: Bluetooth Noise Canceling Gaming mode very nice low latency earbuds for gaming even on pc! Cons Microphone is not the best Earbuds are not meant for people with sensitive ears. I wish more companies would start providing foam buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Stylish Decent Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and look. Gamer mode works as expected, battery life is pretty tied with my ally which is what i use them with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gaming earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like wearing headphones for gaming because it's just so heavy so I bought these instead. So far its been great, battery life can't complain for something this small.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play lots of games and I’ve been very happy with this earbuds. Although I havent been able to use their mic, sound quality and battery re really good

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Works well with asus rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and pairs easily with the asus rog ally. Microphone quality is quite solid when used in discord. Just an overall solid product add on for the ally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good for output, input not so great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality received is really good. My issue is that the microphone is muffled and even with FW updates and a second pair, the recording quality was lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well Spent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad set of audio peripherals. Being able to have an app to adjust sound ambience, depending on usage like music or gaming, is wonderful! Now I did notice a slight static sound from the audio probably due to wireless use on my gaming laptop, however, the overal usage on mobile device, including handheld consoles should feel like a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, better than airpods and battery life is insane. Less than 1/2 the price as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I needed a replacement for my apple pros And had stumbled across these and I can say they sound great and work with iPhone battery life is ok could be better but for the price I think it would be hard to beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but they don’t pair with my pc. Also they are uncomfortable sometimes and the controls are hard to use it often pauses when ur adjusting them.

    No, I would not recommend this to a friend