Customer Ratings & Reviews
- Model:
- G15DK-73700X006W/-BFR73060
- SKU:
- 6477650
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the strong performance and ample RAM as major pros of the ROG Gaming Desktop, while also citing concerns about the cooling system and the size of the case. Many users found the system easy to set up and appreciate its upgradability, although some suggest improvements to the included fans. The graphics card and processor also received positive feedback.
This summary was generated by AI based on customer reviews.
3060Ti
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer and good graphics in most games like cyberpunk
I would recommend this to a friendYou get what you dont see.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the specs are correct. You dont get what is pictured. Only the case is the same. No RGB keyboard, No RGB mouse, only one stick of ram, and a different motherboard. Other than that computer works great. Motherboard does not have ports to add extra fans or rgb.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LV2H8ME,
We certainly understand your disappointment and the inconvenience this may have caused if the PC that was received was not what was advertised.
We will contact the appropriate department in order to make the necessary corrections on the advertising information, specifically the images.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Crap case and cooling
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc starts up but the case has a total of 2 fans very poor airflow if you buy this buy a new pc case for it and throw old one in the trash
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andathin,
I'm sorry to hear that you are not pleased with the airflow and the case. We’re normally known for our exceptional products and what you've experienced was not intentional and this is a random case. Is your unit overheating? Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalize once system resource utilization goes down. For any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
BSOD on Arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much like another 1 star review I keep getting a persistent BSOD with the code mtkwl6ex.sys. I've contacted customer support with no help and have yet to find a solution to this issue. Without this fixed the PC comes out of the box unplayable. I cannot even get passed logging in without hitting this error.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear powerali101,
We're sorry to hear that you received a BSOD. Please allow us to make your experience with ASUS a better one. Please check to see if your PC is producing any minidump files,
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up. Please reach ou to us via email with the results. You can also attempt the steps in the FAQ below.For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - How to fix Blue Screen Errors in Windows (BSOD): https://www.asus.com/support/FAQ/1042499/
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 Months I had to bring it back in for repairs because it would not turn on. If you buy this, one it’s not worth it, and you will have to put in upgrades. Terrible product. Only the 3060 and AMD Ryzen 7 have like a good lifespan. Everything else in the build is cheap stuff.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you had with this unit not powering on. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Limited space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Admittedly, I don't use this computer for gaming, but wanted a fast computer for video processing. As a computer goes, it works fine, and smoothly. Two drawbacks of which to be aware: (1) The hard drive offers limited space compared to other, more conventional computers. I knew this when purchasing, and so also purchased an external hard drive to compensate. (2) The lightshow on the computer is initially charming, but be aware it will light up the room at night (know this if you plan to place it in your bedroom).
I would recommend this to a friendQuit boothing up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was working great for a few days now ot wont power on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that won't power on. Please allow us to make your experience with us a better one. We would recommend that you perform a hard restart:
1. Unplug the charger
2. Press and hold the power button for 1 full minute
3. Plug in only the charger and start up normally
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Pretty gud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc, I’ve had it for about 3 years now. It’s starting to freeze now
I would recommend this to a friendKeyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a similiar pc. An asus pc point being is how do you turn on the keyboard lights? If it has any
I would recommend this to a friend- Pros mentioned:Performance
Amazing Pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Great Pc good frames good specs and runs games well.
I would recommend this to a friend - Pros mentioned:Performance
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and enjoyed using it, worked very well and properly
I would recommend this to a friend - Pros mentioned:Ram
Good starter pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the gpu and cpu and all you need to upgrade is the ram and the cpu fan. I just need a videonon how to put a liquid cooler in this case
I would recommend this to a friend - Pros mentioned:Ram
Good Pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It great byt you should just add one more ram stick to be more better on performance.
I would recommend this to a friend the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its the best pc i seen it haves the best specs in best by
No, I would not recommend this to a friend