Customer Ratings & Reviews
- Model:
- G10CE-VRI73060
- SKU:
- 6479509
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the ROG Gaming Desktop's performance and value, especially praising its powerful graphics card and ample RAM for gaming. Many appreciate its ease of setup and the option to upgrade storage. However, some users express concerns about the cooling system and the lack of USB-C ports.
This summary was generated by AI based on customer reviews.
eh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.need better case lowkey not bad but lowkey trash idk
No, I would not recommend this to a friend- Pros mentioned:Ram
Help with crashing?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this desktop almost a week ago. Upgraded the Ram right away to 2 16gb sticks for dual channel. After about 2-3 hours of use it freezes, crashes and reboots. Any way to fix this?
I would recommend this to a friend please read this bestbuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do like it but shipping was very late and it looks ugly but i bought it but it had very late delivery delays and i dont know but best buy will do about it but it keeps getting delayed more and more so best buy could i get a compensation for the wait
I would recommend this to a friendDidn't know you could get a V8 engine in a PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC was put in place for a return on a CyberPower that went dead after 5 days. It was shipped in one day, which is good, and proved my point that when my older PC wouldn't display on my monitor, it wasn't the monitors, but either a faulty motherboard or graphics card. As soon as I opened up the casing, I noticed the issue with the fans and got worried, along with that it comes with a glass panel that you can't even screw on so I didn't see the point in it. The sound and I kid you not sounded as if I was hopping into a Dodge Challenger and turned it on. It was super loud, and putting on my headset wouldn't even drown it out, not to mention how loud it would sound in the hallway After 30 minutes of having it on, it succeeded the limit from the fan speed and temperature, causing the BIOS to crash the PC. After that, starting it up was like trying to rev up a faulty chainsaw, making a loud sound, and then shutting off. Like other comments, if you're interested in this PC, know before that you must upgrade the fans inside, and possibly the chassis as well. I don't see why anyone should keep this dumpster fire from Asus unless you're gonna upgrade it. I am only giving one star because of the 3060 in it which was from Evga.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brendan,
We're sorry to hear about the unfortunate experiences you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Shuts off within seconds after turning on.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well what can I say, first time buying a desktop and first time buying asus product. Horrible first buyer experience I was much excited to purchase this pc and start to get some work going. However I couldn’t even get it started, the furthest I have gone it the set up process is selecting a language and boom shuts off. Very frustrating because I now don’t have a computer to get my work done. I kinda wish I have read the reviews because it seems like there been similar situations. I called asus support and they were not able to help, recommended to return it. Suggestions: Disconnect the power outlet and hold power key for a certain time. Start up the computer… worked for a min then shuts off Suggestion #2 : turn power on and tap f2 key . Shuts right off. As a first time customer this is very unsatisfying and frustrating. Really making me think twice of buying a product from asus. Planning on demanding a refund and search for other pc
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jven,
It's unfortunate to hear that the unit is shutting off. This is not the kind of experience we want any of our customers to have. Have you tried to use a different power outlet? Are you hearing any beeping sound when the unit turns on? Please refer to the troubleshooting steps below. If you have not returned it and need assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1015440/
BUY ALERT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE SPECS FOR THIS PC SHOULD NOT EXIST FOR THIS PRICE BUY THIS NOW
I would recommend this to a friendWorst experience ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one had no video display at all. Brought back to store and they verified that it was a bad computer. They had no more in stock, so i drove to another store to get another one. When i got home and hooked it up, same exact problem!! After a very long phone call with Asus tech support, they agreed that it is also bad! I couldn’t more angry or dissapointed. I am returning to the store for a refund.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarkF,
It's unfortunate to hear that the desktop failed to work. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you still have the unit in your position, please attempt the steps below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/faq/1015583
Maybe worth it for the parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, the shoddy manufacturing and configuration of this prebuilt shows. Don't purchase this machine and expect it to run graphics-heavy content out of the box. I've had major overheating issues that the cheap processor cooler and single exhaust fan haven't been able to handle. I will be stripping this machine for parts very soon.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear erja,
We are terribly sorry for the trouble you have faced with your unit's performance. We have noted that the design of the cooler and fan are unable to handle the content you are running and we will be sure that our team has this information on file. We highly recommend reviewing our support article below for assistance with possible troubleshooting. The experience you have described is not the one we desire to provide to our customers. We strive for incredible in everything we do, and providing an excellent experience is important to us. Even with the high importance ASUS places on quality, at the end of the day our units are very complex technical products, which can sometimes malfunction. Please rest assured that we sincerely wish to assist you in resolving this issue. For further assistance, send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2201019294-0029) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Tijean
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015430/
!!BLEW UP ON ME!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my asus gaming desktop on may 18th, only having a few games installed, and streamed netflix here and there, the computer literally made a LOUD popping noise followed by other small pop sounds. 1400$ down the drain.. do not purchase. If i could rate O stars i would
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Christopher H.,
We're sorry to hear about the unfortunate experience you had with your unit. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For further assistance send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2201019294-0033) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Computer not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work at all and we had 2 computers from 2 different stores both do not work at all the first store we bought the first one at even tried to see if they could get it to work and nothing so they sent us to another store and the second one the same thing doesn’t even start
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Donnacaton,
It's unfortunate to hear that the desktop failed to work. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you still have the unit in your position, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
fps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this PC a couple weeks ago I don't know why my FPS is so bad I downloaded my drivers and everything and I have every thing on to Performance and it's still not good FPS can someone help me
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you are not getting the desired FPS. There can be many factors, have you tried to lower the resolution of the game and switch from high graphics? Please review the specification of the game. I'm happy to assist you further, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My bf hasn’t even had it for a month and it literally blew up on us. For being a very expensive computer it’s trash. Couldn’t even last for a month.
No, I would not recommend this to a friend