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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 192 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Gaming Desktop's performance and value, especially praising its powerful graphics card and ample RAM for gaming. Many appreciate its ease of setup and the option to upgrade storage. However, some users express concerns about the cooling system and the lack of USB-C ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 192 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starting setup, highly recommended for the beginner pc gamer

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    My Son Loves This Thing!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying two Cyberpower PCs that gave us nothing, but problems, this baby is a breath of fresh air! Of course, my Son keeps adding more games, so we will have to have the Geek Squad put in more RAM, nut you can't go wrong with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…………………………………………………….:..:….::::……

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderfull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really loves it, except it is a little loud when the fans kick on, For the price, it is an exceptional machine. Would recommend this to anyone and thanks to the help I received in picking this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goof gaming PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up and runs great. It goes beyond what I was expecting for a simple gaming PC. I also enjoyed the fact everything was preinstalled. No discs needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly powerful desktop with great specs and performance. I would say the only con is the fan get loud at times but it is a small nuance to the overall picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved up his money to buy a new gaming computer and this is the one he chose. He absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Great gamer PC . It was easy just plug and play but you also can up grade . Great price and great product for a beginner gamer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Asus only covers 90 days on open box and my 3060 blew within 2-3 months (no overclocking, i was mainly using Word and Youtube). Sent it off again a few months later for blue screening issues and they sent it back with the same issues. (All they did was reinstall windows) Its like the didnt even test the product before "ensuring it was fixed".

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LeslieR,

      We sincerely apologize for the crashing issue you have been experiencing with this dekstop PC. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. We recommend returning it to us so that our team can have a look at the device again and resolve any outstanding issues. Please contact our support with the information found in the link below to setup another RMA. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2201019294-0056" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/callus Asus

  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer, the graphics are nice and it runs smoothly. I got it for my son for his birthday and he likes it .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    All around computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Bought primarily for flight sims. Now use for multiple reasons. Gaming,photography and business. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop has ran like a top, since the day it has arrived. I would recommend it to anyone! Good Job on stocking ASUS!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer, can play about everything, the only problem is the case doesn’t vent air well so it runs a little hot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard and mouse cheap for a gaming pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but for a gaming pc the keyboard mouse sucks . Would have given 5 stars but because of the keyboard and mouse I can’t.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up fast. Good graphics. Easy to set up. Does not come with basic programs, just windows.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift. I was told it was bought open box, so of course im thinking id probably have to do some tinkering. Ive replaced everything except the board and the processor and this unit still randomly power cycles. The SATA drive died yesterday. If I had paid for this I would have felt ripped off. Ill instead never purchase a machine from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Otter,

      I'm truly sorry to hear that your unit is randomly power cycling. This is not the kind of experience we want any of our customers to have. Are you getting a blue screen of death? Have you tried to use a different power outlet? Please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1042499/ Asus

  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Good Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys playing on this computer. He uses it to play roblox and more. The graphics are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Gamer Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son as an upgrade, haven't seen him that happy in years, like Christmas in February. Lol.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Stay Away - Cooling issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have major cooling issues. Bought two of them for my wife and I to play games together. Both of our motherboards fried out in 7 months and to top it off Geek Squad doesn't know what to check when looking for problems because the stock SSD was also bad. If you buy this immediately take it out of the stock case as it has airflow issues. But at least two more fans. The stock SSD is by Western Digital, so it's decent but not great. Overall, save yourself grief, time and energy and buy something else. The BIOS are completely different their line up of non-prebuil machines, there no oferclocking and it's a micro motherboard. You're better off taking your money and putting it in a blender.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear NerdDroid,

      We certainly understand your disappointment and the inconvenience this may have caused if you are concern about the excessive heat being generated on the PC.


      The excessive heat under heavy load is normal, it's not a design flaw. Any PC with the same hardware configuration, regardless of the manufacturer, will generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beast , using this pc for my videography project and runs very well. 5 stars

    I would recommend this to a friend
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