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Customer reviews

Rating 4.1 out of 5 stars with 389 reviews

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79%
would recommend
to a friend
Page 1 Showing 1-20 of 389 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent rig, amazing value

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    Ordered online and got it in two days. This thing rocks! I can run my games at the highest graphics settings and not miss a beat. Right now I am playing Destiny 2 at the highest settings in 4K and it runs like a champ. The fans don’t get loud and my GPU is barely over 50%. My wife is also able to run her Photoshop and Lightroom without any issues. She gets pretty technical with it and it has been flawless. Not sure why some reviews say it’s okay for games. It is amazing! I have tested it. Outside of performance, I love the handle. It allows me to move the rig from my TV to my monitor. The RGB lighting is awesome as well. Also, love the looks of it. It’s not a boring box like some. It makes me feel cool, like I am a pro gamer. If you need a good high end rig for the best value, go for it!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Just being honest

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    |
    Posted .
    Owned for 11 months when reviewed.

    Ive had this PC for almost a year now. I think this is a good PC buts its not great. The 2070 Super is good for running most games at high settings but anything past that will cause the PC to sound like an airplane. Very very few games can be ran at ultra settings. I play apex legends and it is very loud while running the game, there are quite a few times when the game crashes unexpectedly, the game will randomly minimize and bring me to the desktop screen, and a few other random things that happen. Now that could be from the game itself but im not sure. I would recommend saving up more and buying a 3070 or something better with more ram and a better cpu if you want to run newer games.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great performing computer for the money

    Posted .

    Not a bad computer. Hardware is still up-to-date and the case is still modern. I do have a few gripes however. This system only has 1 single case fan set to exhaust. With a 2070 super, I would've liked to see extra fans in the front for intake. This system also comes with 1x16 2666 MHz RAM running in single channel mode. The motherboard only has two DIMM slots and you aren't able to change the memory frequency in the bios because it is locked. The rear motherboard I/O is also very limited. There isn't much information out there about this motherboard because it's unique to this system. I would have easily given this computer 5 stars if it had a better one. I do like that this computer takes advantage of Aura Creator instead of having a button on the PC to switch through different RGB effects. And with the high market for graphics cards, pre-builts aren't that bad of an option right now. GPU's are going way over MSRP due to crypto-miners, chip shortages, and resellers trying to make a profit. Overall, I would have liked to see a better motherboard running in dual-channel mode from the factory and a couple of extra fans. This PC can run anything I throw at it in high settings and can easily reach over 60 FPS. (the RAM in the pictures below is upgraded by myself and did not come with the system.)

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great prebuilt

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    Posted .
    Owned for 1 month when reviewed.

    It’s a great gaming computer it’s handled every game I’ve thrown at it from dark souls 3 to apex to the medium all on high settings and over 60fps. Only downside in my opinion is when I watch a video for a while or leave it idle when I go to resume it’ll freeze for a second or two the system will get loud but then it goes back to normal. Still annoying tho. Also WHATS THIS FLAP FOR

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    great for the price but could be better

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    |
    Posted .
    Owned for 1 month when reviewed.

    This is my first pc since switching from console, and i have to say, not bad. It is not a beast of a rig but it gets the job done and looks good while doing it. Pros: easy start up from the box, mostly runs quit while doing minimal work and low level gaming. Cons: out of the box you will likely want to upgrade ram (2 8s) and would be nice to add more fans

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    EXCELLENT PC

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    It looks pretty great runs pretty well with its performance. Really great pc for the $1200. I always check inside of the pc first to see if there are any issues with. There wasn’t. There were some colored wires which wasn’t an issue with me. Plus it had a single channel ram. But I can add another 16 gb ram soon. Plus it has the ROG ASUS RTX 2070 Super. And not some generic GPU. I’ve only been using this for 2 days so I will update after a week or two. Runs really quiet I haven’t played any heavy games yet. But I will soon. The cooler is better than the one that was $1500 that had a little fan cooler. OVERALL excellent PC.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Deal

    Posted .

    This PC has worked flawlessly so far. It is only air cooled by 2 fans but does the job. I wear headphones so fan noise isn't an issue anyway but barely noticeable when they are off. I use this PC for my flight simulators like DCS, XPLANE, and FSX. The frame rates are fantastic. I matched this to an HP OMEN OLED monitor with NVIDIA G-SYNC which compliments the NVIDIA GEFORCE RTX 2070 video card. This is a great value for a powerful enough desktop that more than gets the job done for me.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    absolutely great pc!!

    Posted .

    by far the best pc i’ve played on! well over 240 fps in any game i have played so far, although i dreaded giving this a 5 star because with the stock fans it comes with it gets a little hot but really doesn’t affect performance, therefore is really no big deal. and as well as the aura creator of pretty much where you change the color of your pc lights, don’t work as well. i have to restart my pc. but i’m sure that’s the apps problem. anyways best of around for the price of 1400!! and is also really quite!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great starter gaming PC

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    |
    Posted .
    Owned for 1 month when reviewed.

    For the cost and what you get with it, an overall great starting out gaming PC! Games run nice and smooth , and has plenty of power to also do great quality streams at the same time

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Solid 2070 super pc

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    |
    Posted .
    Owned for 4 months when reviewed.

    Pc is solid and came with a well known gpu not a bargain version. The motherboard was cheap but it works. I swapped my parts over to a new case but it’s running well. It’s a good buy if you can get in during these trying times

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing computer I can run all games at max settin

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    Posted .
    Owned for 1 month when reviewed.

    Amazing computer. Looks good runs better then expected. I had to manually install the HDD drive because it wasn’t showing but that’s probably why I got it refurbished. Everything works better then expected for a pre built model couldn’t be happier.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Do not buy if you plan on upgrading components.

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    Posted .
    Owned for 2 months when reviewed.

    Don't buy if you plan on upgrading anything. Terrible motherboard with only 2 dimm slots and 1 stick of 16gb of slow ram. Only 1 additional fan header and case has no room for extra fans. Rear fan is limited to 92mm and this thing sounds like a hover boat going by when trying to game. No options to mount a radiator for better thermals and no room for an upgraded air cooler unless you get a low profile one. GPU hit 85°c very quickly and started throttling. Don't even get me started about the CPU temperatures. Ended up removing the processor and graphics card and did a completely new build. Used a Noctua NH-D15 Chromax black cooler and water cooled the GPU. I sold the case with everything else still in it. (Note: Picture is the pc I built using graphics card pcb and processor only. It is not what you will be getting if you buy) If you are looking to do future upgrades, buy the variant with the 2080 Super. At least that way you can switch the components to another case that has actual airflow/room for fans.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hernan,

      I'm sorry to hear that you were unsatisfied with the design and upgradeability of this machine. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you no longer own the system, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104000156-0002 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    This pc

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    It’s a little pricey but does what I need it to do no complaints so far

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very good pre built

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    |
    Posted .
    Owned for 1 week when reviewed.

    Very good pre built PC. Decent price considering specs. Runs smoothly and on certain settings it gets up to 400 frames at least.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good starting pc

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    It’s a really nice tower and has the bios already set up.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great PC for price!

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    |
    Posted .
    Owned for 1 month when reviewed.

    Got this on an open box return. Crazy good deal. Cole that runs the department was a huge help. Love my PC

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Major praise

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    Posted .

    I had something real deep and heartfelt written but thank you to both companies

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Good PC, but over-priced.

    Posted .
    Owned for 1 month when reviewed.

    This PC is a decent PC. I am able to run Warzone on max settings at roughly 90-120fps, and Fortnite on max settings at 120fps. Any higher, and the PC skips frames and runs too hard. The only con I would say this has, is that it over-heats after a couple hours of playing. I also cannot upgrade/install new CPU fans or tower fans because the 500w PSU is too weak. With that being said, the PC will overheat after a little bit and then drop your fps to 30/40 until you restart it and let it cool down. If there wasn't a chip shortage, I could build a better PC for $300 less. I didn't spend $1600 on this PC for a chubby 13y/o to get better fps on his Gen one Ps4. It's alright I guess. It's been two months and it hasn't given me any major issues.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the PC overheat. This is absolutely not the kind of experience we want any of our customers to have. Certainly, most high-end games will require a lot of CPU/GPU usage. Please ensure to close all background apps and keep your system/drivers/bios up to date. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Solid ... but only when it works right

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    |
    Posted .
    Owned for 2 weeks when reviewed.

    This PC should be an absolute beast for a pre-built gaming PC... and it is. When it works. Key phrase: WHEN IT WORKS. When it’s not rendering Premiere edits at smooth speed and playing games at its highest level graphically, it freezes up, glitches out, crashes a few apps and the like. The next issue is that this is just about a $1,300 pc... that works right only half the time. Toss in the basic keyboard and stock mouse... then the lack of an additional space for an extra SSD and a flimsy headphone rack, it’s a bit of a ripoff. Set on returning this because I don’t have time for Pc issues when either editing vids, on zoom calls, or playing/streaming.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jeff,

      Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. Based on the issue you described, we would recommend that you back up your data and perform a system reset.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Do not purchase this item

    |
    |
    Posted .
    Owned for 7 months when reviewed.

    My device stopped working was just purchased back on Feb of thus year. When I called support they basically said my only option is to contact Asus. Also they did not show my purchase on my account on my best buy app. Also was rudely hung up on by a best buy customer service rep.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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