Customer Ratings & Reviews
- Model:
- G15CX-B10
- |
- SKU:
- 6401068
Customer reviews
Rating 4.1 out of 5 stars with 392 reviews
(392 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the ROG Gaming Desktop's high performance and powerful GPU, frequently praising its quiet operation and ease of setup. However, some users reported issues with the cooling system, RAM configuration, and fans, while others expressed concerns about the price and power supply. The overall experience appears to be positive for many, but potential buyers should be aware of these reported drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
ASUS - ROG Gaming Desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and setting up games and the graphics card is awesome this computer for the price is excellent as I paid this much for a IBM 286 machine.
I would recommend this to a friendRated 5 out of 5 stars
It’s been great for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really encountered any problems and games are running smooth also the system doest get hot or you don’t hear the fan when running high settings
I would recommend this to a friendRated 5 out of 5 stars
Gaming Options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my sons gaming needs. This item was not in stock and had to be ordered. Product was shipped to our home within 1 week.
I would recommend this to a friendRated 5 out of 5 stars
love it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this PC for the situation that I needed a personal computer for work at home employment. It loads very fast and responds great as well.
I would recommend this to a friendRated 1 out of 5 stars
BEWARE When Buying ASUS Computer Through Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE of buying ASUS computers from Best Buy. Or maybe any third-party computer brand sold at Best Buy. Bought this three months ago and have been experiencing overheating-like issues. A week ago the computer wouldn't turn on so I brought it back to Best Buy for service. No biggie, computers/components sometimes breakdown. However, Best Buy says they won't fix it, it's under 1-yr manufacturer (ASUS) warranty, and that they will ship it out to ASUS for repair. Informed it will take 5-7 business days before ASUS receives the computer, at which time someone may contact me. Here's my issue - so unless your bought the "additional" Best Buy warranty/insurance, Best Buy won't address any problems with ASUS built computers. It gets shipped out to ASUS. I thought the benefit of buying through a brick-and-mortar was to avoid this scenario. I was sadly misinformed. So if you buy an ASUS computer, don't buy the Best Buy warranty/insurance, AND your computer stops working, be prepared to be without your computer for a few weeks while they ship it off to some repair center. This is personally unacceptable because I now work from home because of COVID. I can't be without my computer for a few weeks. This will be the last time I buy a computer through Best Buy. Lesson learned. Also, over the years I've bought a handful of custom built computers from online vendors. Anytime I've had major computer issues, they've had my comp shipped out, fixed and returned within 7 days - at their expense
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JesseA,
I'm sorry to hear about your performance issues with this machine, and about your experience with the warranty support for this unit. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you already have an RMA in progress, but I will forward your feedback to the Product team for review. Generally all Best Buy repairs are handled in house, but if you are having the repair completed by ASUS I would be happy to check on the status of the repair. I can certainly understand the inconvenience of not having a computer when working from home. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2101030792 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Great PC for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs perfectly fine with minimal fan sound. Highly recommended if you are looking for a good PC to stream and play video games on.
I would recommend this to a friendRated 5 out of 5 stars
Asus Rog 2080 Super Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine at a great price. This was the second one I purchased from Best Buy after being so impressed with the first.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new PC, can play all my games in the best quality. Was very easy to set up. And a lot of the features it comes with are awesome.
I would recommend this to a friendRated 5 out of 5 stars
Easy setup right out the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this pc as a replacement gaming pc for my son. It was very easy to setup and he seems very happy with this model.
I would recommend this to a friendRated 5 out of 5 stars
Great PC for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming PC is fantastic! Runs all most recent games without lagging, video card is power enough for high resolution.
I would recommend this to a friendRated 5 out of 5 stars
A small Beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great computer. It runs everything I need it to. It has really cool RGB lighting and comes in nice packaging.
I would recommend this to a friendRated 5 out of 5 stars
Great gaming computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my daughter because she's a gamer and she is extremely happy with the quality.
I would recommend this to a friendRated 5 out of 5 stars
Sunshine 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it especially when you turn the pc on. It is so pretty in the dark because of the different color light.
I would recommend this to a friendRated 5 out of 5 stars
Good beginner pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great pc would recommend for gaming and streaming if you’d like
I would recommend this to a friendRated 5 out of 5 stars
ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in the world of art graphics and needed images to process fast - which this computer does.
I would recommend this to a friendBrand response from Intel team
Posted .Hello there, we are glad to know that you are very happy with the performance of your new Asus ROG Gaming Desktop system along with the performance of the 9th Generation Intel® Core™ i7-9700K Processor. Continue to enjoy the blazing speeds and overall quality performance of the 9th Generation Intel® Core™ i7-9700K Processor. Thank you for choosing Intel!
Rated 5 out of 5 stars
My Husband Loves This Thing More Than Me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs. Good for someone that doesn’t want to go out and build their own pc
I would recommend this to a friendRated 5 out of 5 stars
Great Dedk top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love my new desk top computer...i would recommend this computer to all my friends and family
I would recommend this to a friendRated 5 out of 5 stars
Touchstone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product gald for the purchase. Very happy with this item
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee did an excellent job comparing which PC to buy, and he made sure I had everything.
I would recommend this to a friend- Cons mentioned:Power supply
Rated 1 out of 5 stars
Brick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fancy looking brick!! Thanks for wasting my time on this 2k brick. Bad power supply should never be an issue with a new computer. Thanks BestBuy for another defective product. 3 in one year. Way to go for the gusto.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear JRub,
I'm sorry to hear that your machine will not boot. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, please contact Best Buy for a return. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N201058162 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support






