Customer Ratings & Reviews
- Model:
- G15CX-B10
- SKU:
- 6401068
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the ROG Gaming Desktop's high performance and powerful GPU, frequently praising its quiet operation and ease of setup. However, some users reported issues with the cooling system, RAM configuration, and fans, while others expressed concerns about the price and power supply. The overall experience appears to be positive for many, but potential buyers should be aware of these reported drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Asus ROG Gaming Computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus gaming computer really cranks up. The speed is awesome. I did upgrade my HD's for more storage. I had Asus for years and never had a problem with them,
I would recommend this to a friend - Pros mentioned:Performance
Asus is a Quality product, always.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with PC for extreme multitasking for my work. Can run multiple instances of multiple platforms. The see-thru panel and colored lights are cool in my office at night.
I would recommend this to a friend - Pros mentioned:Performance
Fast and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! My son loves his new PC! It's very quiet and fast compared to his last gaming PC especially with the ssd drive! His vr runs much more smoothly now.
I would recommend this to a friend - Pros mentioned:Speed
CPU
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very exceptional gaming computer and alternate school use. Upgrade flexibility and already speed and drive space. Runs cool and great inside and back lighting.
I would recommend this to a friend Pretty good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent gaming computer. I would recommend it, but get I would also say to get some other upgrades like ram and case. add some fans, and it will be good, as well as some closed loop cooling system and its perfect.
I would recommend this to a friend- Pros mentioned:Performance
This computer is the best.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for gaming. I use the RTX for shaders and texture for certain games. I never lag or have any problem running multiple applications.
I would recommend this to a friend - Pros mentioned:Noise level
Asus Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit had a bad hard drive but second unit has been great so far. Geek squad did did a great job getting unit up and running. Computer very quiet.
I would recommend this to a friend - Pros mentioned:Performance
ASUS Gaming Desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent gaming computer & fits all of my other needs as well. The agents at Best Buy were really helpful and answered all of my concerns.
I would recommend this to a friend - Pros mentioned:Performance
Great mid-range PC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, I don't really use it for gaming as much as I do school and work but it can handle anything I have thrown at it without issue.
I would recommend this to a friend - Cons mentioned:Cooling
Great quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. I have it running continuously. The computer doesn't get hogged down and doesn't get hot. Would buy ASUS ROGs again.
I would recommend this to a friend - Cons mentioned:Price, Ram
Your wallet will pay you to return this~
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone who knows about computers know not to run single channel ram and a blower card for gaming. This not only has single channel ram (1 slot occupied) but the motherboard is pretty sad. The overall build quality was nice but the execution and parts decisions leave this burning a hole in your wallet with the singe of "I made a bad purchase" lingering thereafter. TLDR: Do not buy, 2k for a blower card and single channel ram.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
handles everything
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus gaming desktop has been able to handle anything I throw at it including running a very demanding golf simulator software.
I would recommend this to a friend - Pros mentioned:Ease of use
Pleased with my Asus ROG Gaming Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received my Asus ROG today and it came packaged well, easy to setup, and works beautifully. Great value for the price and easily upgradable.
I would recommend this to a friend - Pros mentioned:Performance
Lightning fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing computer. I love to game and this is the best computer I've ever had! I love the design and being able to see inside is cool!!!
I would recommend this to a friend - Cons mentioned:Cooling
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything abt the computer is pretty good but the thing is that the computer doesn’t have a lot of fans so ur room can overheat very easily
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm truly sorry to hear that the unit overheat. What you've experienced was not intentional and this was a random case. Please attempt the steps from FAQ below, they will help to reduce the heat. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - Overheating issue of ASUS laptop: https://www.asus.com/support/FAQ/1015064/
- Cons mentioned:Fan
Okay computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this computer for a couple of days, and it blue screened and restarted itself twice in one day while idling so I took it back to Best Buy. When it was working, I didn't have any issues playing my games(Call of Duty:Black Ops Cold War, Warzone) on max settings. I did not care for the lack of upgradability such as not being able to add more fans, more SSD/HDD slots, etc, but if you're not concerned about that then this computer might work for you. I think, for the price, you could get something with more features.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear that your auto restarts. We would recommend that you back up your data and perform a system reset. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
ROG didn’t disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the IbuyGarbage tower from Costco and It was trash out of the box..so I returned it. I then bought the ROG ASUS that had ZERO reviews yet from BestBuy.com, but i took a chance on my good past experience. As usual with ROG it is flawless. I’m not going to wow you with technical info-because I don’t know any. My years of understanding the pros/cons of PCs ended when Windows still had “my computer” in the start bar. I know this, for $1899.00 this better be fast enough for ANY current game and be plug and play out of the box. It is. BTW it came a day early. FTW
I would recommend this to a friend- Cons mentioned:Power supply
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.okay so I dont like prebuilts but I decided to give this one an opportunity the exhaust fan wasn't working which hot air will be stuck inside i decided to return it I thought the case was going to be bigger but its a pretty decent size Parts look cheap motherboard fans they dont specify what kind of psu its has (power supply) Also would of love to be water cooled like their older versions how can you overclock a cpu without an appropriate cooling system? Air isn't enough when overlooking Wouldn't buy this product thats why I'm returning it
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Elyoyoga831,
I'm sorry to hear that you were unsatisfied with the performance and design of this machine. This is absolutely not the type of experience that we want any of our customers to have. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200867237 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Cons mentioned:Cooling
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for a prebuild... I have no troubles running any games so far, it does run a little hot though so watch out for that
I would recommend this to a friend - Pros mentioned:Performance
Great for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tower runs great for gaming with no issues. Runs so quiet dont even know that it's on sometimes. Worth every dime of money spent.
I would recommend this to a friend