Customer Ratings & Reviews
- Model:
- GX501 ROG RAIKIRI II XBOX WL
- SKU:
- 6642264
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
gaming.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming controller if you're into gaming easy to use.
I would recommend this to a friendPerfect controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using an Xbox elite controller....this thing is a million times better and has infinite adjustability for gaming.
I would recommend this to a friendrog alley xbox joystick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.joystick kinetic to everything i love it it also have a case and extra analogs to change if needed nice joystick
I would recommend this to a friendGood controller can be used with Asus xbox ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use. I use it with my xbox most of the time, but i can connect it to my Asus xbobx ally.
I would recommend this to a friendTotally good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love the controller much better control in FPS games with the aim
I would recommend this to a friendRog alley x controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup to rog alley x so far works as any other controller
I would recommend this to a friendPerfection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I've used for P.C. gaming by far. Replaced Wolverine Pro
I would recommend this to a friendMissed opportunity at launch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an XBOX Ally X but software wise, the Armory crate and the library button s don't work at all. Why ? Right now this controller feels like a waste of money for me. Moreover, i can't play COD with it on dock mode. I hope the upcoming updates solve this
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MohamedF,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We sincerely apologize for the software and compatibility issues you have encountered, including the Armory Crate and library button functions, as well as the difficulties playing COD in dock mode. We understand how frustrating this must be and appreciate your feedback.
To further investigate the issue, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our team will work with you to diagnose the problem and explore available solutions.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2512029102-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Hector's Opinion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Control overall. Excellent response to the games I'm playing.
I would recommend this to a friendBest controller on the market right now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller feels premium and is super responsive.
I would recommend this to a friendWhat an amazing controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best feeling controller what an amazing edition to the Rog Xbox ally x
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Pricey but works well.. charges fast
I would recommend this to a friendGood but wouldn’t recommend if your used to plays
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great just wasn’t for me I’m more of a PlayStation controller
I would recommend this to a friendBest Controller I've had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to go back to a default xbox controller with this.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing feels premium can't go back to old controllers
I would recommend this to a friendGood, but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with the left joystick and I wasn't a fan of the web configuration page. Also, it felt a little small in my hand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pedro R,
Thank you for sharing your experience with the ROG Raikiri II Wireless Controller. We sincerely apologize for the issues you encountered, including the problem with the left joystick, your concerns about the web configuration page, and the overall fit of the controller in your hand. We regret that these factors affected your experience.
To ensure the matter is properly addressed, we recommend contacting our support team at https://www.asus.com/us/support/callus/. Our specialists will investigate the issue further and provide the necessary assistance.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2512029102-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent feel in the hands, great features and accessories
I would recommend this to a friend- Cons mentioned:Connectivity
Piece of Junk, DOA, Software Terrible…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I tried to purchse a Asus game controller . The first time it was the Pro Version of the previous generation very cheaply made and it felt cheap in the hand. This latest was a little better but the usb port was dead on arrival. The software for programming is a joke. It requires a web page to update and not Asus Armory Crate. Save your money and buy anything else!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We sincerely apologize for the inconvenience caused by the defective USB port and the difficulties you encountered with the software. We understand how frustrating this must have been, particularly following a previous unsatisfactory experience with another controller. Your feedback is important to us, and we will ensure it is passed along to our product team for further review.
As the device arrived defective, we recommend contacting the retailer directly to arrange an exchange or replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512019481-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its descent controller the back buttons are in a weird spot and the analog customization aint that great
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ad1983,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We are glad to hear that you found it to be a decent controller overall. However, we are sorry that the placement of the back buttons and the analog customization did not meet your expectations, and we sincerely apologize for the inconvenience this has caused. We appreciate your feedback, and it will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512029102-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Didn't live up to the hype.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain to setup. Have to have a dongle to connect wirelesly. Sticks are so loose. Sure missing my adjustable stick tensions on my Elite. Got busy and missed the return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chevy,
We are sorry to hear about the difficulties you’ve experienced with your ASUS ROG Raikiri II Wireless Controller, including the setup process, the need for a dongle to connect wirelessly, and the loose stick tension. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
To further investigate the issues you’ve encountered, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the situation in detail and assist you with the most effective solution.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2601018189-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
