Customer Ratings & Reviews
- Model:
- ROG Raikiri Pro
- SKU:
- 6541828
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the high-quality build, comfortable feel, and extensive customization options of the ROG Raikiri Pro Wireless Controller. Many appreciate the OLED display and long battery life, but some find the back buttons unusual and the size smaller than expected. Concerns were also raised regarding wireless functionality with certain consoles and the overall build quality compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Gets the job done!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, ergonomic controller. If you want to feel comfortable while gaming, this is it.
I would recommend this to a friend - Cons mentioned:Back buttons
Absolute gimmick.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: It looks pretty, the lights and screen are kinda neat. Size is nice. Cons: Feels cheap, ALL of it. Mushy buttons, sloppy triggers. Entire controller is plastic. Software sucks. No on-controller configuration besides animations and other things that don't matter. Joysticks feel loose/soft in movement but not smooth. For the price you expect tactile buttons, crisp triggers and smooth joystick travel, maybe some rubberized bits to help comfort, reliable software, etc. Congratulations Asus, you delivered on NONE of those! You know, the things that actually matter in controllers. Cannot believe I waited until release for this hot garbage.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DFWlocal,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
All ASUS products are manufactured with materials that are in compliance to industry's quality standard and each one undergoes intensive quality control testing and inspections. In order to work properly, please verify if the latest version of Armoury Crate and Auro Creator were installed. These can be downloaded at: https://rog.asus.com/controllers/rog-raikiri-pro-model/helpdesk_download/.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Controller quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I bought in my whole life everything works perfectly and has never failed me.
I would recommend this to a friend Cool but nit five stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rhe controller works great but not having the ability to connect to a xbox without the wired connection might be a deal breaker for sme
I would recommend this to a friendGaming Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller works great with the asus and
I would recommend this to a friendGreat Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love the controller. Been using it for a while and had no issues with it. Works wirelessly with the dongle on my Xbox and PC. I love the Lights and OLED screen it has. Very responsive and rewarding competitive controller.
I would recommend this to a friendA bit average ergonomics for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of customization, but the paddles are too unnaturally placed in the middle
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Drielo,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306003300-0012) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Not a bad controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the fact that you can't use it wirelessly on the xbox, it is an awesome controller!
I would recommend this to a friend- Pros mentioned:Comfort
Asus controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller!!!! Very comfortable and the buttons sound amazing.
I would recommend this to a friend - Cons mentioned:Back buttons
great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this bad boy button placment could be a lil better.
I would recommend this to a friend Great controller a little pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool controller for PC gaming using it for emulated games as well as action games like lies of P
I would recommend this to a friend- Cons mentioned:Wireless
Not wireless for xbox
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure the control is good but the since the control cannot be used wirelessly on Xbox, I returned it next day. For the price, you should be able to use it wirelessly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gendry R,
Thank you for sharing your feedback on the ROG Raikiri Pro. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003234-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Comfort
It's a ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it's a ROG!! Very comfortable and with the armory crate customizable for you and someone else.
I would recommend this to a friend Pretty good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good little controller. Feel like the material could be better though.
I would recommend this to a friend
Xbox controller
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this controller since I bought it ….. it feels great in the hands
I would recommend this to a friendGreat ergonomics, lacking on ease of use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected for a controller wirh x input capabilites. With only four more buttons than the onboard controller, finding out how to pair it with the ally is challenging and requirs a few reads of the instruction manual. I couldnt figure out how to map the extra macro buttons on the back of the controller.
No, I would not recommend this to a friend- Pros mentioned:Controller quality
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for competitive gaming! Definitely worth it!
I would recommend this to a friend - Cons mentioned:Build quality
Honestly meh for the price.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality seems cheap, especially compared to a wireless xbox one controller, which works just as well if you don't need the extra rear triggers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jordan H,
Thank you for sharing your feedback on the ROG Raikiri Pro. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003234-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Controller quality
Raikiri pro controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, is the best of the best, great deal at best buy laredo tx, Love it
I would recommend this to a friend ROG Wireless controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use with the ROG...its very difficult to program and didnt work well once I did. For the price I wouldnt have picked it up if I knew the intricacies of setup.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe P,
We sincerely apologize for the issues you've faced with the ROG Raikiri Pro and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003300-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
