Customer Ratings & Reviews
- Model:
- GT-AX11000 Pro
- SKU:
- 6531152
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the ROG Rapture GT-AX11000 Pro's excellent range, ease of use, and strong performance, with many praising its ability to improve network coverage and eliminate lag. Positive feedback also focuses on the straightforward setup process and the inclusion of useful features such as parental controls. However, some users note the router's large size and high price point as potential drawbacks.
This summary was generated by AI based on customer reviews.
Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is good for gamers! I advise everyone to buy it and test it out.
I would recommend this to a friend- Pros mentioned:Setup
3rd Asus Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed easy setup! This is my 3rd Asus router and I have never had issues with any of them!
I would recommend this to a friend Works great. A little pricey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Good signal streghth throught my house (bi-level;3 bedroom)
I would recommend this to a friendASUS wifi 6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous router was also an ASUS it lasted me for 6 years ( that s 6 years of 24-hour usage!) so when it was slowing down, I just look for the latest ASUS model and my gamer son insist that I buy this! We are both satisfied.
I would recommend this to a friendDoes not work with Xfinity in Jetsey City.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an IT background so I can set up a router and have done so a times. I gave up after 4 hours. Xfinity could not find the routet even though I could see the default SSID. I then tried through the app. Here again, I got as far as changeing the SSID to something I wanted,but it would not save the changes. The app hung up and would not save. I deleted and reinstalled acfeq times, same results. Then after I gave up, I saw the SSID I chose, broadcasting, but I could not get into router admin to check the password or setup anything else. The app would not function.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Giles O,
We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2309001638-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1016107/
Was great then wasn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for several years now. Bought it at Best buy. It was perfect then about 3 weeks ago it started dropping the connection with the modem red light would come on for about 15 seconds then it would finally reconnect and after another 15 seconds would be back online. But in that 30 seconds all the devices would stop what they were doing and some would require manual intervention to continue on. Others would just require you start over what you were doing. So we are going to switch to a Gen 7 router now.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eddie,
We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Please allow us to make your experience with ASUS a better one. We understand that you will be getting a different router, however, if you would like to troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2310030063-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1030641/
Asus - Buggiest Routers with Great Marketing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus makes the worst routers, They are plagued with a Watchdog auto firmware update bugs and floods of deauthorization packets, even if you have auto update switched OFF, itll just kick all your devices off the network randomly for anywhere from 5 minutes to an hour, to check for a non-existent update! Do you have time for that? I do not. Of course after 2 weeks/30 days your stuck with the most annoying piece of networking hardware. Their updates have not fixed any of these issues littering the search result of google. 3rd party Merlin software is your best bet IF they make it for your model.. Will never but another Asus router again. Of course they do not give 2 pieces and offer no help whatsoever. absolute junk with a nice web GUI. These reviews are likely before they start acting up, which I assure you they will
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leonard,
We sincerely apologize for the issues you're experiencing with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with ASUS a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2306015598-0007" as a reference so that we can further assist. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Price
Asus is unreliable. Do not buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap router. Bricked on me after 2 and a half years. Paid $500 for it and it lasted less time than my old $100 router. Not worth the money. Go with another company.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nicholas T,
We are sorry to hear that your ASUS router stopped working and we would be more than happy to help. If your router is able to power on then we recommend troubleshooting the issue using the steps found here: [Troubleshooting] Failed Internet access through router - https://www.asus.com/support/FAQ/1030645/
If it is a case where your router is not getting any power we recommend returning to us through an RMA to get any issues resolved. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306015598-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support