Customer Ratings & Reviews
- Model:
- GT-AX6000
- SKU:
- 6501381
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ROG Rapture GT-AX6000 Dual-Band Wi-Fi 6 Gaming Router for its exceptional speed, extensive range, and consistent performance, making it ideal for gaming. Users also find the setup process straightforward and the interface user-friendly. The router's strong signal strength and wide coverage are well-received, along with its fast connectivity and inclusion of 2.5G ports.
This summary was generated by AI based on customer reviews.
Amazing 2x2.5 pprts
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, gives you two 2.5 ports for full speed of comcast and looks great
I would recommend this to a friend- Pros mentioned:Performance
Speedy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fire. I have to write more characters to post this review.
I would recommend this to a friend Fast wifi but slow 2.5gb Ethernet speed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi on this router is fast. When it comes to ethernet speed. It cant handle more than 1-1.4gig even though the ports are rated for 2.5gb. If you have Xfinity x2 service. This modem cant pass the speed over to wired clients. Tried updating, resetting. No fix. Works well if you have xfinity 1-1.2gb service. For anyone looking for a router than can push 2gb+ from xfinity. Look into the netgear rs300 router. Consistent 2-2.3gb speeds.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Derk,
Thank you for sharing your feedback on the router, and we apologize for the problems you've encountered with the ethernet speed. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problem you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308020229-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Greatest purchase for a router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, boost my internet speed tenfold. Would definitely recommend if your using a router/modem from your internet provider
I would recommend this to a friendWorth the cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a router to support the amount of devices on my internal network. This thing is a beast in terms of size and power. With it being so new and recent in terms of purchase, pending results of dependability. Staying with stock firmware for a while before switching to merlin.
I would recommend this to a friendGreat router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is placed in the garage and used as an access point to my existing AX11000 base unit. Both were paired easily using the Asus app, and now all my devices are connected with a great wifi signal.
I would recommend this to a friend- Pros mentioned:Speed
Speed boost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my product after I linked it up to my Xfinity Internet I actually had a boost and speed and for the first time ever, we actually hit 1426 whereas, without this router we were hitting less than 800mps. And we have purchased Xfinity one gig Internet plan and have never hit the whole gig until we got our ASUS. It was a little difficult to set up. We had to call the customer service for set up but after that we have not had a problem.
I would recommend this to a friend Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router had what i wanted. Two 2.5gbs ports. Wifi range is good but not great. Mesh with my old router works great!
I would recommend this to a friendVery slow upload speeds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ASUS ROG GT-AX6000 as an upgrade to my ASUS RT-AX82U mesh system. No issues with the previous router. I pay for 1Gbps/1Gbps up/down on fiber with Cat6 going to router and other clients. I’ve consistently gotten 3mbps upload speeds hardwired to one client. I’ve completed several firmware updates to include Merlin firmware. It did not fix the issue. Tested WiFi upload speeds to an AX client (iPhone 13 Pro) and was able to get an avg of 80mbps at the most. I contacted ASUS support to have my router repaired under manufacturer warranty. I was out of the return policy due to me being optimistic and waiting for firmware updates to rollout. I was hoping this was an isolated issue and possibly defective hardware. I’ve done plenty of research on the ASUS forums and Reddit. It is a known issue without a fix. I had detailed troubleshooting to rule out other variables such as my ISP and cables. Believe me, I wanted this router to work. I specifically noted in my troubleshooting notes to ASUS that to please do not send me a new unit and just test/repair this known issue. ASUS sent me a brand new router and no details on diag/tests being done. The current work around that I have found to work is to enable dual-WAN and set it to use WAN(2.5Gbs) port and Ethernet LAN 4. I set LAN 4 as primary and 2.5 WAN port as secondary. I left 2.5 WAN port unplugged. I now can have functioning 1Gbps up/down speeds. I don’t recommend this router (until they have a solid fix) for those that require >1.5Gbps up/down speeds from ISP. I work 100% remote with over 17 years experience in Cyber Security. My ASUS RT-AX82U performed as expected while waiting for my ASUS GT-AX6000 to be repaired. As of this writing, (22 Sept 2022) there are no known fix to this issue. I hope this review helps. Kind regards.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CyberDoc,
We're sorry to hear that you are having slow speeds on both Wired and Wireless connections. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Have you tried using a different Ethernet cable and does the issue persist with the replacement unit? Please follow the steps in the FAQ below.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2209024145-0002) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1011431
Rapture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router with useful features for most optimal connection
I would recommend this to a friendWorth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ROG router has a rock-solid connection and a breeze to install.
I would recommend this to a friendWorks like a router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job. Painless setup and provides good QOS options
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great but I wish it had more 2.5 ports so I would have to add 2.5 switch
I would recommend this to a friendIt's fine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine for a router, just found that the Xfinity modem connected better over wifi so this is probably just gonna collect dust until I sell it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gregg,
Thank you for sharing your feedback on the router. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308020229-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Easy setup but not worth the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to setup this router via their Asus app. But the network gives up and cannot reach 1 level up nor down. The speeds reduce drasctially if you move away from it. I have 5 Gbps At&t network and this router(has 2.5Gbps max output when you are close to the router)hence doesn’t meet my requirement. Will opt for Netgear Orbi instead. One more thing would like to add here is if you are planning to go above 1Gbps internet plan do remember you need to upgrade your switches from 1Gb port to 5Gb or 10Gb port(expensive ethernet/SFP+ switches). Also, I would recommend CAT6A/CAT7 cables to get the best speeds for all the devices. Only a few routers in the market have 1 x 10Gbps port on it. If using it on a PC then you also need to upgrade your LAN/NIC card to 10Gb to get the most out of your network speed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear The JJ,
We're sorry to hear about the unfortunate experience you're having with the speed of this model. Please allow us to make your experience a better one. Have you tried updating the firmware on this model? We would recommend that you attempt the steps in the FAQ below.
For more information send us an email at [email protected] and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Wireless] How to improve wireless speed by setting Channel Bandwidth in Wireless Router?: https://www.asus.com/us/support/FAQ/1011431/
- Pros mentioned:Setup
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup. It was slower than my older cheaper router and did not have as good a range either. I had to return it and stuck with old router for the time being.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gino,
Thank you for sharing your comments regarding the ASUS GT-AX6000 Router. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2209024145-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage !! One of the antenna is so loose it doesnt stay up. I literally have to reboot this thing once a day, we always get booted off.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bufis,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206036367-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Hot garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage from the get go. And Best Buy will not provide support. It randomly drops signal and no it will not operate. Only thing that happens on power up is the led emblem on the top lights up that’s it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlexS,
We regret to learn that you are experiencing connectivity issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2209024145-0004).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
wish it still worked
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this router broke after 5 months of using it. Just stopped working one day, with the lights still on but not blinking. One minute it was working and the next minute it just stopped. I can't even mind the model number on ASUS's support page :(
No, I would not recommend this to a friend- Pros mentioned:Speed
Good to go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade. Very good router. Functions properly so far. I have had many Asus products and lately mostly routers. I have some several years old all still working well. This one has the security speed and some game extras.
I would recommend this to a friend
