Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 9 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Kind of disappointed at the moment wait until AFC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kind of disappointed at the moment because I thought this came with AFC out the gate, but it did not have to wait for the update which who knows when that is honestly also, I have the previous flagship router, the rapture 98 pro and I feel like that one has a strong stronger signal, but whenever this firmware updates and enable the AFC (automatic frequency control) it should be a better signal it reaches my PC on a 6 GHz band all the way across my house, but the new one does not but currently it is a weaker 6 GHz signal range compared to the previous model. I would wait until that particular update comes out. I bought it too early because I’m stupid. And I thought it had AFC on it day one That is the only reason that I give it four stars and the price is also outrageous.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for your valuable feedback regarding the AFC support for our ROG Rapture GT-BE19000AI router. We understand your interest in this important feature.

      We are pleased to inform you that the official AFC firmware update (version 3.0.0.6.102_40272) was released on our official website. This update enables AFC functionality for your GT-BE19000AI router.

      You can find and download the latest firmware directly from the official product page here:
      https://rog.asus.com/networking/rog-rapture-gt-be19000ai/

      We appreciate your patience and continued support as we work to enhance your gaming and networking experience. Should you have any questions or require assistance with the update, please do not hesitate to contact our support team.

      Best regards,
      ASUS Customer Loyalty - US Support Asus

  • Rated 4 out of 5 stars

    AFC works but QoE and Security blocking don't

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with this flagship router wasn't ideal. The GT-BE19000AI now supports AFC and works very well; the 6GHz band is extremely fast and reaches almost as far as the 5GHz band. However, there are two unresolved troublesome issues with this router: 1. it constantly gets stuck at a blank page after login. ASUS has yet to identify the cause of this bug. 2. if you enable Adaptive QoE or malicious site blocking / tracker blocking, etc., some devices' 6GHz speed drops from close to 2000Mbps to just 400Mbps. ASUS has identified this issue but doesn't have an ETA for the fix. Overall, I don't think the extra features from this router is worth it over the previous flagship GT-BE98 Pro. Other than AFC and a 4GB RAM, the GT-BE98 Pro offers a far more stable and pleasant experience. Plus, it's 33% cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, just awesome!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, tons of features, love the dedicated ai chip. Huge upgrade from my 2016 Linksys EA9500. Easy setup, love the ability to add additional networks, the security, everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router but wait until new firmware/AFC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router but vastly overpriced. Noticing a bit faster 6GHZ wireless speeds compared to my previous 98 Pro router. Like the first review, I wish it had AFC out of the box but hopefully it won’t take too long to be enabled via a firmware update. The ai features are really neat and not too complicated to set up. Asus has an online tutorial to set everything up. Love the white look and the new white gui. Once the firmware matures, this thing will be a BEAST!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Hello there,

      We've noticed some valuable feedback regarding AFC support. We appreciate you sharing your thoughts and interest in this feature.

      We are pleased to inform you that the official AFC firmware update (version 3.0.0.6.102_40272) was released on our official website. This update enables AFC functionality for your GT-BE19000AI router.

      You can find and download the latest firmware directly from the official product page here:
      https://rog.asus.com/networking/rog-rapture-gt-be19000ai/

      Thank you for your patience and continued support. We are committed to continuously improving our products and enhancing your networking experience. If you have any questions or need assistance with the update, please feel free to reach out to our support team.

      Best regards,
      ASUS Customer Loyalty - US Support Asus

  • Rated 5 out of 5 stars

    Excellent Router With AFC Support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with the ASUS ROG Rapture GT-BE19000AI. Range and overall performance have been great. My home is two stories, with the router located in the basement, and I am still seeing excellent speeds and strong signal on the second floor, including on the 6 GHz channel. That level of coverage is impressive and something I've seen with previous routers. My network includes one gaming PC, one home server, two laptops, and roughly 25 IoT devices. Even with this mix of high bandwidth and always connected devices, performance has been consistently fast and stable, with low latency and no congestion issues. Speeds are excellent across all bands, and performance matches what you’d expect from a flagship Wi-Fi 7 router. Gaming, large transfers, and simultaneous device usage all work flawlessly. A major highlight is AFC support. Being able to fully utilize the 6 GHz band at higher power levels makes a noticeable difference in range. Firmware has been stable so far and I haven’t run into any issues. There aren’t many routers with AFC support yet, so if that’s something you want, this one is worth considering. The biggest downside is the price, it’s definitely too expensive. I also don’t really use or care about the AI features, but ASUS did upgrade the hardware compared to the GT-BE98 Pro, which is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Fast, Capable, Asus built something amazing here. The NPU isnt just fluff, does its job well. Love the new Asus UI and firmware. This router can take EVERYTHING you can throw at it and then some, I have all 3 bands turned on, 2 hardwired mesh nodes and 100+ devices connected, stable as a rock, not a single reboot since i bought it. Even looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The flagship they promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very reliable so far! (~3 weeks of usage). Firmware update is mandatory, don't try and use it before doing that or you'll have a bad time. Docker tools are pretty cool for residential router, but limited compared to more custom setups. Yes it's overkill, but if you just want something easy, reliable, and powerful, it's a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance and the ease of opening up ports for gaming. Upgraded from another ASUS and this one is able to handle more devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not ready for prime time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out ok, but then as the ai kicked in over the days it got worse and worse. Wi-Fi would shut down while LANs worked. Main GUI dashboard no longer worked, just a blank background screen. Then as I started to use the built in Home assistant, I discovered it was a stripped down version.... no add-on menu, etc. Even the matter ad-on did not exist. I tried ASUS tech support and it all stumped them. They did not even know what a matter URL was to add it. Each time I did a starlink passthrough, the router stopped being responsive in about an hour. I returned it about a week after no response form tech support. I finally got my 5th email, "still working on it." I notified I returned and then they immediately responded , closed ticket. I went with the BE98PRO and life has been wonderful.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CarlQ,

      Thank you for sharing your experience with the ROG Rapture GT-BE19000AI. We sincerely apologize for the issues you encountered with Wi-Fi stability, the GUI dashboard, Home Assistant functionality, and passthrough performance, as well as the frustration caused by the support process. We understand how disappointing it was that these concerns ultimately led to the return of your device, and we regret that your expectations were not met.

      Please be assured that your feedback regarding performance, software functionality, and support responsiveness will be passed along to our internal teams for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2601018199-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Customer reviews from https://www.asus.com

    User rating, 3.5 out of 5 stars with 2 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
Sponsored