The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
Rated 5 out of 5 stars
Best router to date!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome router very fast and great connectivity! Easy setup!
Thank you for your feedback on the ASUS GT-BE98 PRO Router. We’re sorry to hear that the performance hasn’t fully met your expectations, especially in handling multiple users. We sincerely apologize for any inconvenience this may have caused. Your comments are important to us and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504024088-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Not the Upgrade I Expect’d—Weak Signal
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I debated buying this router for a long time and watched countless online reviews before finally deciding to purchase it. Nearly everything I saw was overwhelmingly positive, with only a few mentions of 2.4 GHz signal drop issues. I’m not sure if I ran into the same problem, but my connections kept dropping, and the Wi-Fi signal on my phone consistently fell by one or two bars. This was noticeably worse compared to my other tri-band Wi-Fi 7 router.
I updated the firmware and explored nearly every feature to try to optimize performance, but the issues persisted. It’s possible that my unit was defective, but for now, I’ve decided to return it and go back to my previous tri-band Wi-Fi 7 router
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing weak wireless signal. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating router's firmware if it is running with an older version. Firmware is available for download at: https://rog.asus.com/networking/rog-rapture-gt-be98-pro/helpdesk_bios/. Furthermore, legacy devices may not work properly with WIFI-7, check updates for these devices. Also, try to disable "Smart Connect" and try connecting these devices manually to either 2.4GHz or 5GHz.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Fast and reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I get more speed than what I pay for! It is big so keep that in mind
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have like 15 Device at home and they gave me lag even tho i was the only one connected via Ethernet and other devices using 5Ghz band or less. I had previous 2 ROG routers which were good but not as good at this. This Router is very fast on Wi-Fi 7 and the MLO is an amazing addition , game first works perfectly even better than previous ROG High end routers and the security features of router are amazing ! I had a laptop from 2017 that was infected with viruses and never knew about it until this router connected to it and analyzed the health of connected devices , fantastic! Highly recommended !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expanded features makes this router not for the novice.
Make sure it's placed in the right location, it's powerful, but still doesn't travel through walls that well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is expensive, but super fast and very configurable. I actually don't even use all of the features, just using it as an access point for now, but will eventually add some more to replace my current mesh configuration.