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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 160 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Rated 5 out of 5 stars

    Best router to date!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router very fast and great connectivity! Easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and no problems with internet anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been handling all of the devices well so far. ASUS has always been consistent, and the products never have let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great router, very easy to set up, only took a couple of minutes. 4 bands and great speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Mesh network with Asus Gaming Routers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast router. I set up 2 of these in an AImesh network with great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast, the network segmentation is also very nice with all of the IoT devices that are in homes today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Rapture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal router, super easy setup and amazing speeds with fiber internet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but probably not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, but for the price it should be abke to handke mutliple users better.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Speedy,

      Thank you for your feedback on the ASUS GT-BE98 PRO Router. We’re sorry to hear that the performance hasn’t fully met your expectations, especially in handling multiple users. We sincerely apologize for any inconvenience this may have caused. Your comments are important to us and will be shared with our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504024088-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Not the Upgrade I Expect’d—Weak Signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated buying this router for a long time and watched countless online reviews before finally deciding to purchase it. Nearly everything I saw was overwhelmingly positive, with only a few mentions of 2.4 GHz signal drop issues. I’m not sure if I ran into the same problem, but my connections kept dropping, and the Wi-Fi signal on my phone consistently fell by one or two bars. This was noticeably worse compared to my other tri-band Wi-Fi 7 router. I updated the firmware and explored nearly every feature to try to optimize performance, but the issues persisted. It’s possible that my unit was defective, but for now, I’ve decided to return it and go back to my previous tri-band Wi-Fi 7 router

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PrinceJC,

      Thank you for your comment.

      We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing weak wireless signal. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating router's firmware if it is running with an older version. Firmware is available for download at:  https://rog.asus.com/networking/rog-rapture-gt-be98-pro/helpdesk_bios/. Furthermore, legacy devices may not work properly with WIFI-7, check updates for these devices. Also, try to disable "Smart Connect" and try connecting these devices manually to either 2.4GHz or 5GHz.

      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get more speed than what I pay for! It is big so keep that in mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speeds doubled from an average of 1100Mbps to 2300Mbps when switching from my Asus gt-axe11000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like 15 Device at home and they gave me lag even tho i was the only one connected via Ethernet and other devices using 5Ghz band or less. I had previous 2 ROG routers which were good but not as good at this. This Router is very fast on Wi-Fi 7 and the MLO is an amazing addition , game first works perfectly even better than previous ROG High end routers and the security features of router are amazing ! I had a laptop from 2017 that was infected with viruses and never knew about it until this router connected to it and analyzed the health of connected devices , fantastic! Highly recommended !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3600 sq ft house with brick not open floor plan. Reaches everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. I have a 6000sqft home and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase and I can tell you its next level!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advanced features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expanded features makes this router not for the novice. Make sure it's placed in the right location, it's powerful, but still doesn't travel through walls that well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Delay...Gotta Have One!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from previous router....kept the old one and use it as a AiMesh Mode....Wi-Fi Speeds now is great in the house and outside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is expensive, but super fast and very configurable. I actually don't even use all of the features, just using it as an access point for now, but will eventually add some more to replace my current mesh configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these in wifi AI mesh ater updating the bios my internet and wifi is insane highly recommended, setup for the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive and placement matters but it’s feature p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and placement matters but it’s feature packed and fast!

    I would recommend this to a friend
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