Customer Ratings & Reviews
- Model:
- GT-BE98 PRO
- SKU:
- 11614360
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
to a friend
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router has incredible throughput allowing 3 of us in the house to play intensive games all at the same time. The price is crazy high but worth it in the end to not have lag, zero percent lost packets and low latency.
I would recommend this to a friendPaid 1 Star reviewers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont bother with reading the 1 Star reviews. These are paid actors. The router works as intended. I gave it 4Stars because of the greedy price but other than that i got no complains.
I would recommend this to a friendNumber of connected devices is 200?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Number of connected devices is 200? Where does that information come from? Asus does not include that information in their documentation. Please provide basis and I will update or remove this review.
I would recommend this to a friendBest of the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is arguably the best router you can get. It has all the bells and whistles you can find and massively fast ethernet ports. I was getting the fastest speeds I evet had in my 3 story townhome on all floors. It’s definitely overkill but if you want the best this is it.
I would recommend this to a friendAbsoulute trash out of the box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought online with my wifes account and picked it up at our local Best Buy. Bring it home and start setting it up. I am following the directions word for word, and there is no signal to the WAN/LAN 10G port specified in the directions. I tried everything, including a hard reset, and still nothing. I even took the ethernet cable and plugged it into my old router, and the signal is just fine. Plug it back into the Asus router and no signal. I messed around with the thing for a couple of hours and can't get it to work. Should be plugged and played, but it's not. There has to be faulty firmware from the factory. Asus needs to test their products better before shipping because stuff like this should never happen, especially when customers are shelling out this much money for a product like this. This product will be going back to the store.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Callis87,
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if you are unable to establish an internet connection. All routers are not plug and play, you still need to configure the security credentials. To resolve this issue, check if the router's security credentials matches with your ISP's modem/gateway. Additionally, check if the PC or device connecting to the router is working properly and within range to the router. Furthermore, if you are connecting legacy devices, these may not work properly with WIFI07, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://rog.asus.com/networking/rog-rapture-gt-be98-pro/helpdesk_bios/. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty