Customer Ratings & Reviews
- Model:
- GT-BE98 PRO
- SKU:
- 6578391
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers love the ROG Rapture GT-BE98 Pro for its speed, connectivity, and overall performance. Users find the setup process easy and appreciate the strong signal strength, range, and coverage it provides throughout their homes. Some customers have noted that the router is large and the firmware can be a little unstable.
This summary was generated by AI based on customer reviews.
Not ready for PrimeTime !!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this ASUS GT-Be98 Pro BE30000 router shortly after it was released, at first it worked quite well. I wanted to try a leading new router and check out increases in performance. The honeymoon did not last long. we stream, my wife uses her PC constantly and I am doing and using tech daily not only for my home but also my business. The router went out a lot so much so there was a lot of tension at home, we're both retired. I returned it to Best Buy. This was the first time this has happened with an Asus Product. I think it was not ready for prime time. I decided to buy and older Asus Router that I had followed for a long time, The Asus ET 12 Pro AIMesh set. It was less money and worked flawlessly. In the future I think I will stay a couple of models back, where the kinks have been worked out.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bill,
We sincerely apologize for the issues you've faced with the ASUS GT-BE98 PRO Gaming Router and for any inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We understand that you have returned the router for a different model, we hope that it functions normally and you will enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2406011506-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Worse router ever from Asus!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse router aver from Asus!, I have being a customer for years, and of all the Asus routers this is my worst and terrible, I on my way back to Best Buy to return it, and it Lags, and disconnection very often, my Asus Ax11000 pro has a better range than this garbage. no way, I am going back to get a new AX11000 Pro, One thing is for sure I am not going to buy this guy ever again!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GerVi7,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Having returned the router for a different model, we hope that the replacement functions normally and you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406011506-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best Buy Shipping? They are no Amazon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review this product because it never arrived at my home and I have not yet received a refund I filed a complaint with my creditor PAY PAL, they told me I M supposed still make payments, I told them no I will not be making payments while Best Buy is NOT taking responsibility for their carriers mistake. I could not care less about their carriers error, I want my refund pronto before my first payment is due. Buyer Beware!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paximus,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of your recent customer service experience from your seller and the inconvenience this may have caused if there was a shipping delay. We recommend to contact your seller for a resolution if you didn't received the laptop. If you need further assistance with the laptop, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not as many features as other gaming routers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, and more hype/gaming features if you’re looking for a cool looking router and this is the one
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jimmy,
Thank you for your feedback
We do understand your disappointment with this router and the inconvenience this may have caused if it did not meet your expectations. On the contrary, lots of satisfied customers, having positive experience using the product, will agree that this router stands out as a top choice for those seeking for an advanced features like a quad-band Wi-Fi 7 connection, dual 10 Gbps ports, a dedicated gaming port, ASUS Aura RGB lighting, AiMesh support, comprehensive security, and the ROG Game Turbo, among others, which are competitive for a high-end gaming router
Should you need further assistance with other ASUS products, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
BEWARE!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cell phones are the only issue, both android and iphones. They CONSTANTLY drop the connection out of no where and Asus cannot tell me why. Will most likely be returning this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dave,
We're sorry to hear about the issue you've faced with the router staying connected to your phones and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. Before returning the router, we recommend following the steps in the FAQ below to troubleshoot the issue described. In case the issue persists, please send us an email at [email protected] and include the case number "N2406011506-0003" as a reference so that we can further investigate the problem. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
- Pros mentioned:Speed
Great router and upgrade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my asus gt axe-11,000 and definitely seen an improvement in overall network speeds for both wired and wireless. I have 1200 gig down and 35 up from xfinity here in atlanta. The router is getting approximately 1500 gig on the download and 40-45 mbps upload. My current setup is an arris s33 connected to the 98 pro via the 2.5 gb wan/lan port. I then have all my enter center devices wired into a 2.5 gb switch which connects back into one of the 2.5 gig lan ports on the 98 pro. My synology DS923+ is connected via a 10 gbe ethernet port into one one the 98 pro’s 10 gb ports. My macbook pro which I usually dock is connected via wired 2.5 gb and I’ll typically get 2.2 gig on the download. When on wifi my macbook will get 1 gig on the download. I then setup my old axe 11,000 as a mesh node via a moca adaptor. All devices are getting the max wifi speeds. Speed tests were tested with the on board router speed test under “QoS” in the router settings, speedtest.net, and fast.com.
I would recommend this to a friend - Pros mentioned:Connectivity
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router has incredible throughput allowing 3 of us in the house to play intensive games all at the same time. The price is crazy high but worth it in the end to not have lag, zero percent lost packets and low latency.
I would recommend this to a friend READ BEFORE BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1) ASUS DO NOT MENTION OS VERSION. UNSTABLE OS SOFTWARE , NEVER UPDATE IT FEATURES. DO NOT WORK. FOR INSTANCE FTP HAS BUG, AICLOUD HAS BUG AND PARENTAL CONTROL AS WELL AND OTHERS FEATURES TOO. 2) NEVER MENTION USB SPEED. SUPER SLOW USB SPEED DATA TRANSFER. ALL ROUTERS HAVE UNSTABLE WIFI CONNECTION. 2GB OF MEMORY WOW SUPER LOW ON MEMORY AND MEMORY SPEED SHOULD BE DD5. YOU WILL ALWAYS SUFFER FROM ROUTER AUTO REBOOTING AND DISCONNECTION. REMEMBER WHEN A COMPUTER IS LOW ON MEMORY IT WILL FREEZE AND DO OTHE BAD BEHAVIOR THE SAME HAPPENS WITH ALL THESE WIFI ROUTERS. THEY ARE CHEATING ON THE CUSTOMER FOR SELLING SOMETHING THAT DO NOT WORK CORRECTLY. IF YOU WANT TRY IT AND YOU WILL SEE. 3) CUSTOMER SUPPORT DOES NOT HELP AT ALL. YOU ARE ON YOUR ON. 4) NEED BETTER SECURITY LIKE DEVICE CONNECTION 2 FACTOR AUTHENTICATION
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We do understand your disappointment if you are experiencing stability and slow speed or performance issue with the router.
To resolve the issues, please verify devices connecting to the router are working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. When the internet speed slows down, how many devices are accessing the internet? Usually, most ISP will throttle down speed or connection becomes unstable when more than 5 devices are accessing internet simultaneously. How far is the router from the ISP's modem? What is the router's LED color and the status light on the ISP's modem when internet speed slows down? Firmware updates are only available if a known issues do exist with the router. For the latest firmware version, please check at: https://rog.asus.com/us/networking/rog-rapture-gt-be98-pro/helpdesk_bios/.
If you need further assistance, please email me at [email protected] and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Paid 1 Star reviewers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont bother with reading the 1 Star reviews. These are paid actors. The router works as intended. I gave it 4Stars because of the greedy price but other than that i got no complains.
I would recommend this to a friendNumber of connected devices is 200?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Number of connected devices is 200? Where does that information come from? Asus does not include that information in their documentation. Please provide basis and I will update or remove this review.
I would recommend this to a friendBest of the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is arguably the best router you can get. It has all the bells and whistles you can find and massively fast ethernet ports. I was getting the fastest speeds I evet had in my 3 story townhome on all floors. It’s definitely overkill but if you want the best this is it.
I would recommend this to a friendAbsoulute trash out of the box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought online with my wifes account and picked it up at our local Best Buy. Bring it home and start setting it up. I am following the directions word for word, and there is no signal to the WAN/LAN 10G port specified in the directions. I tried everything, including a hard reset, and still nothing. I even took the ethernet cable and plugged it into my old router, and the signal is just fine. Plug it back into the Asus router and no signal. I messed around with the thing for a couple of hours and can't get it to work. Should be plugged and played, but it's not. There has to be faulty firmware from the factory. Asus needs to test their products better before shipping because stuff like this should never happen, especially when customers are shelling out this much money for a product like this. This product will be going back to the store.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Callis87,
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if you are unable to establish an internet connection. All routers are not plug and play, you still need to configure the security credentials. To resolve this issue, check if the router's security credentials matches with your ISP's modem/gateway. Additionally, check if the PC or device connecting to the router is working properly and within range to the router. Furthermore, if you are connecting legacy devices, these may not work properly with WIFI07, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://rog.asus.com/networking/rog-rapture-gt-be98-pro/helpdesk_bios/. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
