Customers are satisfied with the ROG Strix 18" gaming laptop's large, high-resolution screen, powerful performance for gaming, and beautiful graphics. The efficient cooling system is also frequently praised, ensuring smooth operation even under heavy loads. Many appreciate the fast SSD and easy access for upgrades. Overall, the positive feedback highlights a well-designed and high-performing machine.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 41 reviews
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Loving it!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love ASUS - ROG..the speed and the display are great!!!! Specially the design
FIT MY NEEDS!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best gaming laptop I have ever bought!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome gaming laptop! I love it!! I have multiple big AAA games on it and it has no problems!! Just make sure to get some kind of cooling stand or something to help with the heat
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great gaming laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great gaming laptop definitely recommend it fast, powerful and quite.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best 18 Laptop!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best 18 gaming laptop on marketing. Total Ku recommend it!
I would recommend this to a friend
Rated 1 out of 5 stars
Unreliable device – CPU failure
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am extremely disappointed with ASUS and their ROG gaming series. I used to think ROG was the top of the line, the best of the best in gaming computers. In 2023, I purchased this gaming laptop from Best Buy for around $2,500–$2,700. After only 1 year and 9 months, the laptop started to constantly restart on its own.
I tried everything to fix it. I even hired a technician who reinstalled Windows, reinstalled drivers, and ran diagnostics. The conclusion: the CPU is most likely dead. During a stress test, the laptop restarted again and this time the display never turned back on.
After doing some research, I found that I am not the only one experiencing these serious issues with ASUS ROG laptops. It is very sad and extremely disappointing for such an expensive device to fail so quickly.
Please keep this in mind if you are considering buying this laptop or any ASUS ROG device. Even if it is expensive, it may not last long.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear VolodymyrS,
Thank you for your comment.
We certainly understand your disappointment with this laptop and the inconvenience this may have caused if it will no longer bootup after a year and a half of usage. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last, this is a random problem. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If this product is out of warranty, service charges may incur to repair or replace faulty hardware. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Excellent laptop - the touchpad is bad for thumbs.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not bad but here's a pro con list for easier reading:
Pros:
-Big screen with small bezels
-Flashy keyboard with unintrusive RGB (lights will not distract you by shining on the lower bezel like some other brands)
-USB-C charging is an option! but it comes with a barrel style connector by default
-Full size keyboard! has the numpad if you also work.
-Comes with a 3 month gamepass trial - some good games to try out your new hardware with.
-RAM is NOT soldered on, both slots are upgradeable - but only 32gb max. Doesn't matter really unless you get the 12gb vram model and really wanna min/max this thing
-Two NVME slots! They didn't pull that trick where one has the wifi card! Space for more storage!
-Excellent cooling system. No need for a cooling pad, just use on a sturdy, flat surface or raise up with a cooling pad anyway.
CONS.
-Battery doesn't last long for gaming (as is expected, but listing it anyway)
-No fingerprint or camera login option
-MUX switch can be buggy! Several instances of the screen switching on and off, going to the desktop with the game sounds in the background.
-Windows 11... (ok ok it's a personal con)
-Trackpad will not recognize skinny thumbs! (might return for this, I'm a thumb user)
-Fingerprint and smudge magnet.
-Armoury Crate software takes FOREVER to install!(controls fan speed, MUX, RGB lighting, Macros) Essential software and it isn't fully installed making you download it despite having an icon... could be because of some law
-Lack of media keys (play/pause/next/previous, can be changed via software but not as intuitive)
-Camera is fuzzy.
-Plastic exterior construction (always a con on a high priced laptop...)
-Only two USB-A ports and they're on the right side. Left handed users this is a pro. For me, I'm constantly hitting my headset's USB dongle... invest in a USB-C dongle that has A ports, those are on the left.
-Slight light bleed on the screen corners (to be expected on IPS but this is a huge problem for some users)
The trackpad is my main problem, I understand that gaming laptop users will have an external mouse, but for two grand EVERYTHING needs to work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This gaming PC is truly exceptional. It delivers outstanding performance with top-tier graphics and lightning-fast processing speeds, making it perfect for even the most demanding games. The build quality is solid, and its cooling system ensures that it runs smoothly without overheating, even during long gaming sessions. Overall, it's a powerhouse that provides an immersive and seamless gaming experience, exceeding all expectations.
I would recommend this to a friend
Pros mentioned:
Screen quality, Speed
Rated 5 out of 5 stars
Great production system, plus more
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop for productivity, not gaming (sorry kids!) and well worth the investment. Screen alone was worth the money. Big, clear (2560x1600 QHD), and bright. Lots of room for multiple windows so I'm more productive (probably 15% to 20% more productive than using my previous 17.3" FHD laptop).
And if you were wondering, it's fast. The i9 jumps in and out of applications in a blink and can multitask several apps without breaking a sweat.
In spite of the size and speed the battery holds up well on the road, probably a good 2+ hours in full use. And that's just using standard power management options, ASUS has several manual settings if you really want to maximize it. Plus you can slow charge off the USB port if an outlet is not available (like in a car or plane).
Also the ASUS Armory software is actually quite useful for monitoring and managing the system. Including tweaking processor cores, GPUs, fans, etc.
Even the numerous lighting effects are fun. I thought they would get old after a while, but they are still cool.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
10 Out Of 10 Laptop.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is amazing at gaming on the go, and it makes for a perfect multi-task device once you connect a 2nd mobile screen. Its charge life while under load is one of the better i have seen. I have gotten 23 hours before i had to plug it in. Its graphic are top notch compared to other gaming laptops i have used throughout the years. Definitely well worth the purchase!
I would recommend this to a friend
Pros mentioned:
Overall performance, Screen quality, Speed
Rated 5 out of 5 stars
Gamers delight
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast at a great price point. Nice vivid screen and fast clear graphics.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
My laptop review.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is great! It ran well and performed great! Very clean and came in good packaging. The only thing I was disappointed in was that on the website, this laptop is advertised to have a 12GB of VRAM option. As well as a CPU base clock speed of 5.6HZ.
I selected the 12GB VRAM option for the GPU, but when the laptop arrived, it only had 8GB of VRAM and a base CPU clock speed of 2.4HZ. I checked multiple options to look at the specs. But they all confirmed I had the wrong specs then what I selected on the website.
Perhaps I was sent the wrong laptop, but I believe that the RTX 4070 (the gpu for that laptop) is not made with a 12GB VRAM option. So I think that it could be false advertising. But either way I had to go return it for a different laptop.
I ordered the new laptop on December 10th and it was suppose to arrive on December 13th. It’s Christmas Eve right now and haven’t gotten it yet. Nobody can help me change the delivery address and it’s been such a bad experience.
The laptop itself though I think is good, if I can get the correct one and if it ever arrives.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
18 inch Asus ROG Gaming Laptop
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A simply amazing machine. Unbelievably fast with amazing graphics. Got a great deal - $400 off.
I would recommend this to a friend
Rated 5 out of 5 stars
Great gaming machine
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beast when it comes to gaming, It came with 1g name m.2 It has two more slots ordered so I ordered 2 more 1g name m.2s. the only thing I don't like about this gaming laptop is the screen, it is remnant of laptop screens from 10 yes ago, not bright or shiny, my cell phones and tablets have better screens. Over all it is perfect for gaming.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this has done everything I need or want it to do. The speed is great and has never slowed down on me even in longer game sessions. Very glad i decided to get this.
I would recommend this to a friend
Pros mentioned:
Overall performance, Screen quality
Rated 5 out of 5 stars
It’s great!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful graphics. I’m loving the large screen it really immerses you in the game. Great all
Around product for what I need!
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Recommend
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good for game
I liked design and screen 240 hz
I would recommend this to a friend
Pros mentioned:
Overall performance, Screen quality
Rated 5 out of 5 stars
What I wanted so far. Nice Laptop.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What I wanted so far. Nice Laptop. Very smooth, fast and sunning screen.
I would recommend this to a friend
Pros mentioned:
Cooling system, Overall performance
Rated 5 out of 5 stars
Two thumbs up
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop. Very smooth graphics. good cooling system
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product. I have been gaming for so many years and never seen one this good
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great for gaming on the go
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I'm coming from a 3070 TI Asus laptop...And I must say this next year model is amazing!!! I broke my old laptop so had to upgrade and the" screen is perfect for gaming! 4070 is great, only regret is not spending extra $200 to get the 4080 model when it was in stock