Customer Ratings & Reviews
- Model:
- XG27AQV
- SKU:
- 6544082
to a friend
Great monitor for the average user!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this as a side panel when I am at work, gaming, and everything in between. Settings are modifiable and complements my whole set up. Tabs can be spilt up as many as you would like and can deal with!
I would recommend this to a friend- Cons mentioned:Curve, Light bleeding
bad ips bleeding per usual!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 2 LG monitors and Asus, all the same issues with excessive light bleeding! Trash manufacturing practices lead to this! Stop being cheap and cutting corners! You already overcharged too much! The pandemic is over! Bring prices down and quality back up scrooges! The slightly curved monitor is overrated I don't notice any difference to a normal one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer,
It's unfortunate to hear that you are experiencing a display bleeding issue. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2310010828-0001) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Top Tier
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best monitors I’ve ever owned. Resolution and timing is immaculate and it’s unexpectedly durable.
I would recommend this to a friend- Pros mentioned:Responsive, Space saving
Great Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great. The image is very responsive and clear. It does not take too much space on the desk. Comes well packaged.
I would recommend this to a friend - Cons mentioned:Burn out, Dead pixel
mid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one got a dead pixel really fast, replaced it with a brand new one and the same thing happened. Nice monitor but burns out way too fast.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maria R,
Our sincere apologies for the display problems you have had with the monitor and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2312026618-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013113/
Nice curved screen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this screen and is not very curved just right. Nice colors and looks better than the new tuff gaming monitors as far as colors and same speed with 1440p
I would recommend this to a friend- Cons mentioned:Build
nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good display. terrible build. got 2 different monitors and both had horrible screen bleeding
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Saleh A,
We sincerely apologize for the display issues you've faced with the monitor and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2310010828-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Too fast!!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Habibi health This screen is too big and i love small screens but kneeling mashallsh
I would recommend this to a friend
