Customer Ratings & Reviews
- Model:
- XG27ACMG
- SKU:
- 11064159
Rating by feature
- Ease of Use
Rating 4.4 out of 5 stars
Must change settings to unlock potential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I removed a star because there are quite a few settings you have to change to get this monitor working as advertised 270hz and act displaying a good picture on display. I almost returned it, but Reddit posts had fixes and saved me from having to return the monitor (ASUS tech support had said it was not fixable and a characteristic of the monitor). The first major fix was to change a few settings to eliminate bright white distortions on black/ dark scenes. Attaching a picture of what it looked like before setting were changed which affected black/ dark scenarios. Colors are great, quick, and I have not noticed any screen tearing. The stand is really nice and I like the home slot. Charging USB-c seems outdated because the wattage is low. The rgb light isn’t that noticeable when the room is lit, since it is on the back, but it’s like a night lite in the dark. I would recommend this with an instruction book on changing the settings.
I would recommend this to a friendGSync doesn't work properly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this monitor is good, if you're looking for a smooth work monitor this is one of the best, screen moves in all direction and no complaints about the built quality at all, however 2 major issues: 1. I believe it uses a cheap VRR panel as when you Play games w Gsync on, the display flickers real bad, Gsync off the game works fine however not expected from a $400 monitor 2. DP cable only goes to max 240hz incl OC, no idea why 270 is marketed Go for it if you use Freesync/Amd sync while gaming, for Nvidea processors, I highly recommend switching off Gsync
I would recommend this to a friend
Worth it
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi 2.1 , usb c charge phone 1440p 270hz. Elmb for motion. Nice adjustible stand overall I recommend it for price got two of them
I would recommend this to a friendSolid choice 1440 monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor for 1440p gaming at high refresh rates. HDR provides vivid colors and high brightness. The stand can rotate and raise or lower. The emblem on the back is RGB.
I would recommend this to a friendBacklight bleed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit I received had very bad backlight bleed on the bottom center-left as well as all 4 corners. But the bottom center-left is the worst I’ve seen and even noticeable in non-dark scenes. Very bright and a great picture otherwise. Also like the stand design except it doesnt go quite as high as I’d like
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501023698-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can not go wrong . Color is pretty decent , sharp and great for gaming and minor photo editing. Most definitely worth the price
I would recommend this to a friendThey lie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says it's 280hz, but they lie that it's actually 270hz with texts it’s $450 ASUS ROG Strix 27” 4K HDR Gaming Monitor (XG27UCG-W) 320hz $429
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gerardo,
Please accept our apologies for the incorrect information provided regarding the specifications of the monitor. We will forward this feedback to our team so that it can be corrected on the reseller's website.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email [email protected] include the case number "N2410033543-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best all around 1440p gaming experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the the price this monitor is amazing it’s the sweet spot for 1440p gaming , ips glow is something you will never escape but in the panel it’s easy to adjust your viewing angle and never see it
I would recommend this to a friendgreat for the gamers out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor, it has a great pic and refresh rate! I would recommend if you are gamer pick this one up!
I would recommend this to a friendMade for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At max it can set at 270 FPS OC a very nice display overall
I would recommend this to a friendScreen fade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is fading almost to black during gameplay, once I reset the monitor it returns to normal. Happen about once every 10mgames or so
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joshua S,
We sincerely apologize for the display issue you're experiencing with the monitor when gaming and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501023698-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line - https://www.asus.com/support/faq/1013113/
