Customer Ratings & Reviews
- Model:
- XG27AQDMGZ
- SKU:
- 6588550
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the stunning color quality and buttery smooth refresh rate of the ROG Strix 27" OLED QHD monitor. Some users find the glossy finish reflective in bright rooms, and the lack of HDMI 2.1 is noted as a potential drawback by a few. However, the high refresh rate is frequently praised for its smoothness. Overall, the vibrant colors are a significant highlight for most customers.
This summary was generated by AI based on customer reviews.
Best monitor used so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a few items but other than that a solid monitor. For a first oled monitor worth the purchase.
I would recommend this to a friend100% Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is the best I have ever owned hands down. Once you go OLED you can't go back.
I would recommend this to a friendAsus woled monitor screen pixels problens after
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it from bestbuy on sale after only 3 days of use dead pixel and white lines across the display i love asus but after this im done
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear YordanS,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. The dead pixels on the display is a random problem. Check if the PC meets the system requirements of the monitor. If does meet requirements, check if the video connector is working properly and video driver is up to date on the PC. ASUS provides warranty coverage for the product. If the problem persist after performing these troubleshooting tips, we recommend you send the monitor in for service to resolve the problem immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most beautiful monitor I have ever laid eyes on! Better than i could have ever imagined.
I would recommend this to a friendSolid monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First OLED for me and it’s just awesome. Highly recommend.
I would recommend this to a friendExcellent one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it, it is a nice monitor.The screen quality , how easy to use,..
I would recommend this to a friendOLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor huge upgrade from 1080p gaming honestly worth the upgrade OLED is fire
I would recommend this to a friendGaming Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top class monitor. Fully recommend for all gamers, especially 1P shooting video games.
I would recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so pretty and nice!! my baby like it and love it so much!!!
I would recommend this to a friendBest Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful monitor, no issues whats so ever. I would recommend
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around impressed with the monitor and functions
I would recommend this to a friendBest monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor looks amazing and good materials, recommended
I would recommend this to a friendLG Panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor back in October it is now Nov and a vertical like on the top edge of the the monitor appeared. Tried doing a fix with chamging the cable messing with settings but it appears to be a Faulty Panel. Such a shame because this glossy panel had looked amazing in games but i think ill just go back to a non LG Oled panel QD Oled it is.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose M,
We sincerely apologize for the display issue you're experiencing with the Gaming Monitor and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411028472-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line- https://www.asus.com/support/faq/1013113/
Good for gaming, bad for text
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you don't care about text clarity. Would not recommend if you are a writer or programmer. Text in Windows is difficult to look at, and has caused me eye strain when using this monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan G,
Thank you for sharing your comments regarding the ASUS ROG Strix XG27AQDMGZ Gaming Monitor. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411021569-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Idk..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just couldn’t justify this $700 monitor over my used $120 acer from 2019. Either I want able to set it up right but it just looked really dark and I was having scaling issues. Maybe it was me I’m not sure. It’s beautiful and the screen is very thin but I just didn’t see the value in paying $700 for it. I took it back and kept my old acer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseph J.
Thank you for sharing your comments regarding the ASUS ROG Strix Gaming Monitor. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411021569-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Beware! Dead Pixels and Burn in after a month!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen had tons of dead pixels and screen burn-in after just a month and a half, despite we only using it with my PS5 and always turning my screen of when not in use. Then I took the monitor to Best Buy, and they said the warranty didn't cover this. I wasted over 600 hundred dollars on this machine. Shame on ASUS and shame on Best Buy for selling this overpriced junk.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stephen,
Thank you for your comment.
We certainly understand your disappointment with this monitor and the inconvenience this may have caused if there are dead pixels and screen burn-in on the monitor after a month and a half of usage. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Hdr performance
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad hdr problems and dead pixel problems have resulted in me having to exchange this monitor twice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew B,
We're sorry to hear about the issues you've experienced with the ASUS XG27AQDMGZ monitor. We understand how frustrating this must be and appreciate your patience throughout the exchange process. Your feedback regarding HDR performance and panel quality will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036605-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Almost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of using the monitor. There was a significant amount of image retention. Monitor was almost made perfect.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Windsor M,
Your feedback on the Gaming Monitor is much appreciated, and we apologize for the display issue you've encountered. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411021569-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1013113/
A week late
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it’ll arrive before 2025.. FedEx has lost it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mike K,
We are sorry to hear that your package was lost by FedEx and apologize for the inconvenience. To further investigate this issue, we recommend contacting Best Buy's customer service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, email us at customerloyalty@asus.com and include the case number "N2412036605-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Bad black crush and gradient handling
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret purchasing this monitor, really bad black crush and gradient handling. None of the reviews mentioned this. It seems to be getting worse with time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jesse,
Thank you for bringing this to our attention. We sincerely apologize for the difficulties you’ve experienced with your monitor, including the black crush and gradient handling concerns. We understand how frustrating it is to see these issues worsen over time.
To ensure this is properly investigated and resolved, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036605-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support