Customer Ratings & Reviews
- Model:
- XG27ACDNG
- SKU:
- 6616980
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the ROG Strix 27" gaming monitor for its exceptional color quality, with users describing the colors as incredibly vivid. The high refresh rate is also a popular feature. Gamers appreciate the monitor's smooth performance.
This summary was generated by AI based on customer reviews.
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good monitor wish it was slightly brighter. But overall good
I would recommend this to a friendDead Subpixel After Just 10 Days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this monitor, but after only 10 days of use one of the pixels already failed, the green subpixel is completely dead. On dark colors it shows as a black dot, and on white backgrounds it sticks out as purple. For a monitor at this price point, it’s unacceptable to already be dealing with defects like this. Maybe I was unlucky and got a fluke unit, but it’s still very disappointing. I’m already looking into returning it, which is not what I expected when I invested in such a premium product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
Thank you for your comment.
We certainly understand your disappointment with this monitor and the inconvenience this may have caused if it has a dot or dead pixel. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, this is a random problem. We recommend you send the product in for service so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
