Customer Ratings & Reviews
- Model:
- PG32UCDMR
- SKU:
- 6638578
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.6 out of 5 stars
- Pros mentioned:Color quality
Great if it doesnt break
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best picture I've ever seen, However darn thing blew up within a week. I exchanged for OMEN counterpart only to be disappointed. The Omen is not even close to this thing. Get the insurance if you get this thing
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JustinW,
We apologize for the inconvenience you have encountered with your monitor screen broken. Our commitment to quality ensures that all our products undergo rigorous testing to meet the highest standards. The issues you’ve faced were certainly not intentional.
To assist you promptly, kindly provide us with your case number. We will thoroughly investigate this matter and work towards a resolution. You can reach out to us via email at [email protected], and please include the link to this review for reference.
Your feedback is invaluable as it contributes to continuous improvements in our support channels. For your convenience, here’s the case number: N2510031265-0001.
Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Sold me Monitor with missing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened this monitor to today and it’s missing part of the stand 1/3 parts are missing and I go to look at the label and it’s from the return center are you kidding me ?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AllenW ,
We are sorry to hear that you are having this experience. We would recommend that you reach out to BestBuy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2510031265-0002) for us to better assist you.Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,Anya M. ASUS Customer Loyalty US Support
