Customer Ratings & Reviews
- Model:
- ROG STRIX B550-F GAMING
- SKU:
- 6422283
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the ROG STRIX B550-F GAMING motherboard highly for its performance, ease of use, and attractive design. The BIOS is frequently praised for its user-friendliness, and many appreciate the board's features and compatibility. A common drawback mentioned is the lack of integrated Wi-Fi and Bluetooth. Overall, the positive feedback on performance and ease of use outweighs the negative comments about the missing wireless capabilities.
This summary was generated by AI based on customer reviews.
Torn on this one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fairly well for almost 6 months but this morning i tried to get on my computer to see it had black screened. I tried different GPU's, RAM, HDMI's, and CPU to see if those were possible culprits but ultimately that white VGA light stayed on indicating that the motherboard was toast. If the manufacturer return/replace process wasn't so difficult I'd potentially give a higher rating. Will more than likely but a different brand in the meantime.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problem you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2109022844-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
M opinion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This motherboard is a very good motherboard I rate this product a 10/10
I would recommend this to a friendb550-f
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came next day after the order amazing motherboard with good cooling
I would recommend this to a friendStill have stock of defective LAN boards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is decent for the price but the majority of the negativity is from the buying process in store to the repair process through Best Buy. Took 15 minutes to find an employee and when I did she was pretty snippy and just took it to the cash register. Didn't get to look it over and see that it was an older stock item that had a factory LAN port hardware issue (it detects the network cable, it just drops connection whenever making it almost impossible to play any online game, yes Ive been throught the troubleshooting, yes ive done fresh installs, zero issues with a pcie network card). Now Im being told its going to be minimum 30 days for them to fix DEPENDING on if they had the knowledge of how to do it at GeekSquad City. Make sure yours has the Intel i225-V2 LAN Port on the back of the box before purchase. Sucks because its really nice but after all this trouble im kinda done with it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your experience with the LAN port. This is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about this issue for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Awful Motherboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond awful in terms of quality. The first one I bought had a factory error where one of the pins was sunk into the motherboard too a point where I wanst able too put it in place or fix it with a flat head I got a refund and exchanged it for the same model one they had in stock and that one was also busted. No power was going to the motherboard what so ever and it's not power supply issue as we tried 3 different ones and they wouldn't power and they weren't dead they had power when turned on. Honestly don't buy this motherboard since it's probably going too have a issue and be a waste of money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Rest assured we will have this information passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support