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Customer reviews

Rating 4.4 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    很棒的电脑

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    这是我买过的最好的电脑。电脑外观酷炫,运行流畅。我用它玩Dota2,最高画质可以达到200帧。虽然价钱很贵但是值得。

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overkill gaming performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Very high quality packaging. The laptop runs smooth and is fairy quiet even under heavy load. To be honest, it's a bit expensive and gaming performance is over kill even for a gaming laptop. The battery life will suffering a bit, but overall, I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pros and cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I got is good, but the software optimization should be better, cuz sometimes the laptop glitches, but the performance is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop for CPU bound games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to play games with while on the go. If you have a cpu bound game the x3d chip is your best friend. I had an Alienware with a 275hx and was getting about half the frames when playing World of Warcraft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Monster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really powerfull laptop... Every game that I tried worked in the best configs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Hassle, Just Great Service and Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming laptop from Best Buy and couldn’t be happier. The staff who helped me was very knowledgeable and friendly, making the purchase smooth and easy. The laptop runs perfectly, definitely money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD for the win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. The thermals are by far the best I have ever seen in a laptop with such a strong processor. Really love it. Would recommend others as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy cancelled order without explanation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for in-store pickup scheduled for 5/30. Cancelled day before delivery with no explanation after 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear that your order was canceled, and we apologize for the inconvenience this may have caused you. This is not the kind of experience we want our customers to have with our resellers. To further investigate this issue, we recommend contacting Best Buy Customer Care at 1-888-237-8289.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2506000004-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Customer reviews from https://www.asus.com

    User rating, 3.8 out of 5 stars with 5 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
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