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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 336 reviews

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  • Battery Life

    Rating 3.9 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 336 reviews
  • Rated 4 out of 5 stars

    Could be better, could be worst recommended though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After havin it for a month, while its not the best gaming item i have had, for a gaming laptop, it does exactly what i want it to do, and honestly surprised me with the performance and is actually better than my friends desktop, not better than mine, but its actually close. While it does have some bugs every now and again, like sound skipping every now and again while gaming, and sometimes when i plug in my laptop in, it can freeze my whole screen and i have to restart the computer, but it hasent happend in a while so an update could have fixed that. all in all, it gets what i want done with work and school, and when i get the chance to plug in, im very satisfied with how it runs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unbeatable value for a gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor initially looks kind of a weird choice, but when you compare it performance/price-wise with the higher end model, this becomes a no-brainer. Very easy to upgrade and well built, and with the advantage that with asus there is an alternative software you can use in place of the clunky armoury crate (other brands you’re forced into using whatever proprietary crap they ship with) this becomes a superb value high end laptop gaming rig. When discounted there is no argument. The only not so good thing about it on my opinion is the screen, but still it has very acceptable image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Pc. Jist foesmt have a number pad. Oh well, still yhe best laptop Ive ever had. Rins warm but still great. Very managable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of the AMD Ryzen. The video quality is great. The RTX 5070 Ti has performed fantastic. I play POE 2 and was having issues with the game freezing on my old laptop. Highly recommend this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop feels very fast and smooth in everyday use. It handles demanding tasks nicely and the build quality feels solid. Though, I do miss the numeric keypad in my daily use. Overall, it delivers a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop it’s a great deal for its value I can run AAA games smoothly no issues, multitask no problem . It looks really nice and it doesn’t get super hot like other laptops and the fans are really quite unless you have it in turbo mode which is really an over kill and you’ll probably won’t even use turbo mode. Really good laptop good recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a powerhouse that doesn’t overheat. I like the quick fan mode selection. The fans at full speed work great but can be loud. The display is the only thing that I believe could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Performer, unknown booting issue, returning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, i bought this for a couple of reasons main one, it was ryzen 9 hx, i know not the latest but it sets it apart from the other copy and paste ulta 7 and ultra 9 gaming rigs. Performance was solid! switched out the Ram for 64gb and the nvme with 2tb+4tb. I am in the process of returning it because. after installing the nvme, and reinstalling windows. I got a laptop that refused to boot. it was stuck on the "republic of gamers" logo, wouldn't even show any attempt at posting. removed the ram installed the oem, ram, and nvme combos, still refused, hours past, i tried many things, then suddenly it boots. i think its defective. not sure why or what, really only used it lightly. really unfortunate i really loved having an amd + nvidia system. returning to get the ryzen 9 ai rog maybe, another issue. the screen is horrible. I would reccomend at certain price point. AMD systems are always cheaped out by the manufacture. sad.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear H1n1vrz,

      Thank you for taking the time to share your experience with the ASUS G614PR gaming laptop. We sincerely apologize for the inconvenience you encountered, particularly with the boot issue following your hardware upgrades and the concerns regarding display quality. We understand how disappointing it can be when a product doesn’t perform as expected, especially after making thoughtful enhancements.

      We understand that you have returned the laptop, and we truly appreciate you taking the time to provide a detailed feedback which will be shared with our product development team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2505018526-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Decent, but there are better options

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this for 2 weeks before returning it. It ran games well, but it was making distinct fan and coil whine noises that seemed abnormal. I also had issues with the BIOS firmware, which not long after I returned it turned into a mini-scandal for ASUS. The screen left a lot to be desired as it was only 1080p, and pairing it with a Ryzen 9 and RTX 5090ti was disappointing as well.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AnthonyA,

      Thank you for sharing your experience with the ASUS G614PR gaming laptop. We sincerely apologize for the fan and coil whine noises, BIOS firmware concerns, and display quality issues you encountered which led to your decision to return the device. This is not the level of product quality we strive to provide, and we regret the inconvenience caused.

      Your feedback is highly valuable, and we will ensure it is passed along to our product and engineering teams for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2505018526-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great laptop - windows hello support missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop so far. My son has really enjoyed it for everything he does from basic browsing, school work, light and intense gaming. Only missing is the ability to use the webcam for windows hello.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with fast performance and smooth multitasking. The display is clear, battery life is good, and it handles work, browsing, and entertainment without any lag. Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, easy to set up and great for playing games. Haven’t experienced any lag so far am enjoying it thorough. A fast computer with extreme good display for a laptop, though a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop getting into gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely solid laptop, at an unbeatable price. Very powerful, graphics are very smooth. Image quality is crystal clear. Great for intro to gaming or longtime gamers just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent specs at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fast, reliable, doesn't get too hot, turbo mode gets it running cool and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, no issues so far and its been almost 2 months. I bought it for my son, even played on it myself and really love the quality of graphics and smoothness of operation of this laptop pc. I do wish it had a number pad and a screen option to up to 17" but besides those small cosmetic preferences I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good performance, and processor speed adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for good gaming in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop, but also wanted to be able to play some of my steam games. For the price and power this was a great purchase. It does not disappoint. My kids can play truck simulator with few issues with lag on ultra high settings. Rated battery as OK - it eats power for the performance. Speed and display are good for the price. If you want better, you'll have to pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I love this laptop!! 100 % recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is able to play recent games very well. Certainly more of a portable desktop than anything, but it does have some power saving features built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Great performance and hardware.

    I would recommend this to a friend
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