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Customer Ratings & Reviews

$3,349.99

Customer reviews

Rating 4.5 out of 5 stars with 214 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 214 reviews
  • Rated 5 out of 5 stars

    Great feechers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having it its very fun to play on the screen is so vibrant and bright the front display is perfect for asking a question if the teacher know about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans kick in all time no matter gaming or just browsing, very hot and noisy. I think I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TateTs,

      We sincerely apologize for the fan and overheating issues you're experiencing with the Gaming Notebook and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504022227-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price Good condition First time I am buying open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great laptop. Has no problems with just about any game. Very quiet and stays relatively cool even without a cooling pad. Battery is fairly decent and of course lasts a lot longer depending on what you’re doing ie streaming, or gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high-end gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with lots of horsepower for modern games. Love the toolless case design. Made it very easy to upgrade my storage with an additional NVME SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price and Specs but No HDR in Games?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer with a very basic IPS display. The graphics card deserves a better screen.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Beanhimself,

      Thank you for your feedback on the ASUS G815LW Gaming Laptop. We're glad to hear you’re enjoying the overall performance and appreciate your comments on the display. We understand how important screen quality is, especially when paired with a high-performance graphics card. Your input is valuable and will be shared with our product team for future consideration.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2504022227-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Мне зашло

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Оень не плохой девайс. Я доволен. За свои деньги - топ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great laptop. Love the new easy access to internals. But you are trading the pros for a realtively heavy laptop and its big. With this much pricing you are paying it could have been an OLED panel and it would be the ultimate setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but too expensive for and ips display and all plasfic build. The other the Scar has mini led display, that i recommend

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it is good, but unfortunately the unit I had would freeze and stutter during gaming. Could have been a defective unit, but besides that everything was phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but asus cheaped out on rgb lightning, only zoned backlight, no perkey lights. In general I will buy another brand next time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beast pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying it. Plays games like a dream a max settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swems like a powerful system however like the defaint it has too much power for such an compact system constantly overheats without throttle stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperatures make it worth the purchase. The 5090 has gotten temperature high temperatures but the 5080 is the sweet spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase, good attention and service from the store staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly as advertised, strong high end machine. The plastic is a bit underwhelming, however, the laptop is a beast. Recommended if you don't care about OLED screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tittle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good built quality. Good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am adjusting to Windows 11, the speed of the computer is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive laptop but worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop so far, will update as I spend more time with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop but it had a lot of issues with the bios and configuration sometimes the internet icon disappeared and come back

    I would recommend this to a friend