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Customer reviews

Rating 4.5 out of 5 stars with 234 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 236 reviews
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been fantastic so far. I've mainly been using it for work, where it's performed well as a mobile workstation. Some light gaming with recent titles has been flawless and not really stressed it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far it lives up to what I expected. Will definitely leave another review in a few months for an update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost the perfect combination of components.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an open box item, it seems like new. It still had the original packaging. The computer is good quality. I think for the price of the open box deal it was worth it. The only thing that I find lacking on this laptop is the the sound and the screen is not that premium but can be adjusted to look good. The screen has a bit of a yellowish tint that can be adjusted out and the blacks could be better. The sound is a quite thin but is loud enough. Other than those two things, it's great gaming laptop. I've gotten open box items from Best Buy before and they did an excellent job at handling and rating this one. Sometimes excellent isn't really excellent in my opinion but they seem to be improving in that regard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Display & Overall Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Just, wow. The ASUS ROG Strix SCAR 18 delivers an unparalleled laptop experience. The 18-inch display is absolutely stunning – vibrant colors, smooth refresh rates, and an incredible amount of screen real estate. Beyond the visuals, the raw power under the hood handles everything I throw at it with ease. It's an investment, but one that truly pays off in performance and immersion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a power house of a laptop that I would have no issues with, this laptop is just that. I play games on maxed out settings and runs everything better then smooth. It is pricey but more than worth the price in my opinion. 10/10 would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is powerful machine for games and other rendering softwares. So glad I got this machine. Runs insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 1st gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the experience so far with this product hope it last with me for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Stic G18 (2025) model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After puttong in lots of research into gaming laptops, it really comes down between the ASUS and Lenovo lines with both the Strix G18 and the Lenovo 7i being on a similar playong field. ASUS is typically a little more adorned for it's performance, while Lenovo has OLED and better build quality. Lenovo customer support is the absolute worse, though I do not know much about ASUS. Price at the time of this review is the same for both models durong Cyber-Monday sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen, excelent for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, excellent for gaming, and beautiful lights keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful and Capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has powerful raw performance and can handle very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been only a few months, but so far the laptop has performed smoothly. I use design softwares like CAD and Sketchup and my son uses it for playing with Roblox, Scratch and any other game he finds on Steam, and no complains from him either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this laptop performs like an absolute beast both as a game station and as a workstation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRAZY GAMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived on time and in perfect condition. Performance is great, design is sleek, and packaging was very secure. I’m very satisfied and definitely recommend this seller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome beast of a laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I bought it as a desktop replacement that can play games. I LOVE the easy expansion ability that doesn't even need a screw driver. I installed a drive benchmark tool and get 6000MB/s second on both drives and my TB5 external enclosure. Next upgrade is a TS5plus dock with 10GBE to connect to my 10GBE NAS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super fast, crystal clear picture with tons of storage. I was just going to use it for school, but it has so much room I loaded tons of games on it. It still handles it like they are nothing. I love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Game Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a ROG Zephyrus to the Strix line and I am absolutely in awe of this laptop. Hit 200 FPS playing WoW, I can’t wait to test out other games. A little bit of a learning curve for the settings when you come from a separate line of ASUS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE CUSTOMER SERVICE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had a bad battery when I purchased it. I diagnosed it myself as I know about computers. Purchased as an open box and took it into best buy the following day to have them check it and replace the battery. They told me they wouldn't replace the battery and if I wanted the laptop I just spent close to $2,500 to work I needed to pay for it to be fixed. Understandably I got upset and left and bought a battery swapped it myself. WORKS LIKE A DREAM NOW! This review isn't a reflection of the product as the laptop is great! However best buys customer service is complete GARBAGE. If I hadn't disclosed the battery was bad and just returned it they would've taken it and given me my money back however I just wanted them to fix it as I wanted to keep it. Avoid the Best Buy in arden fair, CA the geek squad team there is horrible and 0 knowledge on electronics as well as the staff and management is horrible.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TimothyStone,

      Thank you for your feedback.


      We do understand your dissatisfaction with the quality of your recent customer service experience from your vendor and the inconvenience this may have caused. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Heres to another 11 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. This replaced my 11 year old Asus that was just starting to show its age and its just what I needed. Runs all my programs with ease and I can have several running at once with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, runs everything well. Got it to play total war with some rad mods and it kills it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming. Not very portable because it's 18inches but easy enough to move around if needed. Good display, okay sound, nice power for what it has packed in it.

    I would recommend this to a friend