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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 21 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the exceptional performance of the ROG Strix G18 18” Nebula UHD Gaming Laptop, noting its ability to smoothly run demanding games and handle various tasks with ease. Positive feedback consistently praises its speed and power, describing the laptop as meeting or exceeding expectations. The impressive visuals are also frequently mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    Best Gaming Laptop Out There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this cause I travel a lot and I wanted a PC. This was the best combination for me as the 18 in ROG Nebula Display is SOOOO beautiful. No it’s not OLED but it’s very very close and I almost prefer this because the sunlight does not affect the screen as much as if it does on an OLED. The fan output can be adjusted and really I only ever hear if I play big games like Repo or Warzone or something like that but even then, I am wearing a headset and can’t hear it. Cons: Asus Armory Crate I’ve heard isn’t the best BUT I’ve read plenty of complaints where people say to download G Helper instead. I just did and I’m messing around with it now but it seems to help a lot more already. It is a 18 in laptop so a lot harder to carry around but I have a backpack designed for 18 in laptops and keep it in a felt hard case off of Amazon and does just fine. It also makes me feel like I am at home with a PC because the screen feels like a monitor so that’s nice. Overall, this is a solid gaming laptop (still has its kinks to work out) with little adjustment to the whole laptop genre from console. I’d give it a solid 9/10 while I’m still figuring it out but as far as laptops go, this is one of the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy forever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store I had bought. The salesman was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast the computer is incredible. very good price for what it offers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad flickering screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this computer, out of the box, the screen is dark on the left third and the screen is flickering. I will return this ASUS back... this is my second ASUS ROG Strix return previous return motherboard crashed per Geek Squad service. https://answers.microsoft.com/en-us/windows/forum/all/how-to-fix-asus-screen-flickering/a7a6cb9d-922e-4381-9885-05d7bbb19ac8

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Festivus,

      It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403021835-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming laptop I ever had and I will recommend this to all gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop, so far, has been awesome for its smooth and quick operation. It upgraded my spouses previous 13 year old ASUS of the same caliber; back then; which is still operational. This new ROG is used daily for his remote job, where the graphics play an important part of what it is used for, along with many types of job reports. To date, it has been an incomparable replacement. It's awesome as he really appreciates its super fast response time, along with the screen also being great. This was purchased for the top of the line specs that we could live within our budget for. It's not the cheapest, nor the most expensive!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hardware Problems/ASUS Bloatware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the bottom two inches or so of the screen not looking right...obvious graphics problem. RGB would either not turn on or it would be a solid blue color. I tried changing it with ASUS software and it would not work. Furthermore, too much ASUS bloatware...they actually have an option in Bios you need to turn off for one of their apps so it doesn't reinstall automatically. In addition, after doing a clean install I would still have many ASUS processes running. I like my privacy and not being able to remove all their items is a no-go for me plus the obvious hardware problems. Once again, ASUS has proven to me, after all these years of not buying from them, that they have not improved their QA. SHAMEFUL

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We greatly appreciate that you have provided us with your feedback, which our Product Team will review.

      Please allow us to make your experience with ASUS a better one. To investigate the problem further or obtain assistance with getting the device repaired, please contact our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403021835-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ROG Strix G18 Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, out-of-the-box, I ran into a problem with the video cards conflicting with one another, but that issue was quickly resolved. It runs smoothly and looks great. I'm no computer expert, but I'd recommend this rig (given the limited time I've been using it).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decice but a little overpriced great for videogames

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G18

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc. Only issue i had was it over heated while trying to play gta on five M. A couple times.. but i tested it with alot of other games and it ran really good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Impressed for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality runs triple A games smooth worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily driver for year and a half now. Handles all my needs (mainly gaming) no issues. Extra large 18" screen size great for gaming from table instead of directly on lap. Will keep for 4-6 years till I upgrade again. Only minor inconvenience is 16:10 aspect ratio. I would purchase my next laptop with a standard 16:9 because some games can be finicky with it. Overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus is GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth, fast, powerful. Shipping was perfect. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Perfect work. Recommend for yours games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect condition, I put it for pick up at the Paramus store and everything was perfect and smooth.I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus Best Option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best laptop for any activity. He works in maximum form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive, but worth every penny. The only thing I could say bad about it is one TB is a little low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog strix

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely easy to setup, smooth and fast boot up . Love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily runs triple A games, clear display can’t really complain

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus rog strix 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lives up to expectations! I recommend..super.....

    I would recommend this to a friend
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