Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $4,079.99
The comparable value price is $4,499.99

Customer reviews

Rating 3.6 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product but maybe be on the pricey side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a monster, I'm very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS RTX 5090 Cats meow!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just what I thought but better! Would recomend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast machine and powerful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs fast and is powerful. This machine is recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gpu would crash only on certain games but it slwoly gets worse every day

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LouisW,


      We do understand your disappointment with this laptop and the inconvenience this may have caused.

      If you are unable to play certain games, please update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for this laptop are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/. Configure the game, video and performance mode settings inside the Armoury Crate utility, ensure you don't go beyond the game's threshold. Additionally, if you are playing these games online, please ensure this laptop has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.

      If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month and is still working, I guess its ok.

    I would recommend this to a friend
Sponsored