Customer Ratings & Reviews
- Model:
- ROG STRIX Z790-E GAMING WIFI
- SKU:
- 6523725
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the ROG STRIX Z790-E GAMING WIFI motherboard's performance and its user-friendly BIOS. Many find it easy to set up and appreciate its speed, features, aesthetics, and RGB synchronization. However, some customers have noted difficulties with RAM installation and consider the board to be somewhat expensive.
This summary was generated by AI based on customer reviews.
go with MSI
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year. Made the mistake of taking it to Geek squad. They took my pc for almost two weeks only to say it was the RAM and then gave it back with mother board issues. Didn't take back for a month until work was a bit slow. Now they say its mother board failing but it's no longer under warranty. ASUS/ROG has horrible customer service and even worse lead time. Don't recommend this brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Danielle,
Thank you for your comment.
We certainly understand your disappointment with this motherboard and the inconvenience this may have caused if stop working after a year of usage. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last, this is a random problem. This motherboard model comes with a 3-year warranty. We recommend you send the product in for service to determine if this is a motherboard issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Nice mb but troublesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the looks and features of this mb but had problems getting it to boot up then it wouldn't hook up to the internet.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please allow us to make your experience with ASUS a better one.
To troubleshoot the connectivity issue described, we recommend following the steps in the FAQ below. Should the issue persist, don't hesitate to get in touch with the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2311003860-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1045135/
Died After 3 Months ASUS Not Honoring Warranty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this board for 3 months then one day boom! No, boot. Lights would flash on for 1 second then system would shutdown. No Q codes or Post beep codes. Just dead. Replaced with an MSI board which works without issue. Sent to ASUS for RMA since still within warranty period and just got the good old "customer induced damage" bull. They claim I bent/broke the pins on the M/B. If you know anything about LGA1700 socket then you know it is very hard to damage the pins yourself as they are recessed in the socket. So, what ASUS is really saying is we won't honor our warranty no matter what. We'll just blame you the customer. If you have any doubts about this check out Gamers-Nexus and JayzTwoCents videos on Youtube about the unethical way ASUS is acting. Not to mention the all complains all over the internet like on reddit. I will NEVER do business with this company again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SaVoniX,
We are sorry to hear that your ASUS motherboard would no longer boot after 3 months of use. This is definitely not the norm and is not the kind of quality to expect from ASUS products. We hope that you were able to get the RMA issue resolved and get your motherboard serviced. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2212021675-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Asus
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good motherboard. I have no complaints.
I would recommend this to a friendThe one to get
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in clutch when the other mother board I got, just wouldn't work .
I would recommend this to a friendgood motherboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great board love it, good price too. love the layout
I would recommend this to a friendAsus never lets me down!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Asus motherboards. Upgraded my processor and had to upgraded this to fit it. Great powerful motherboard. It also required for me to upgrade to DDR5 which was no problem considering prices are better now than they were before.
I would recommend this to a friendGreat motherboard for high end cpu
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Motherboard with a ton of features. Easily able to handle 7000mhz ram stable in my experience.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall board I found in price range with features I desired
I would recommend this to a friendMother Board
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks crazy to me, first time building my own PC set. Get plenty freebies
I would recommend this to a friendFits the bill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is building his own gaming computer. This motherboard is able to accommodate every thing he needs to hook up. It also gives him the capability to expand and upgrade.
I would recommend this to a friend- Pros mentioned:Performance
Solid performance and made for 13 series.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I hade a MSI z690 and my i9 13900k was performing horrible in benchmark tests. Its weird because the 12900k was performing above expectations so it was a shock to see that the 13900k was not doing good on it. I purchased this board hoping it would resolve the issue and boy did it. Overall it works way better then my Z690 board and well worth the upgrade. If your getting a 13th gen this is your board.
I would recommend this to a friend Amazing motherboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for my girlfriend after a brand new MSI motherboard failed us DOA, it was a great choice because this motherboard is solid! She loves it
I would recommend this to a friendGreat motherboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mother board is great!! Has plenty of slots for extra m.2 ssd's and the motherboard colors work together with my rgb fans
I would recommend this to a friendGreat Motherboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This motherboard has worked great! I love that it has two USB 3.0 headers for those certain cases that have multiple areas that have USB 3.0 jacks.
I would recommend this to a friendStrix z790
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high end intel motherboard. Works great in my pc.
I would recommend this to a friendIf you need the fastest machine money can buy...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spendy, but if you are demanding a lot from your machine, this is the motherboard you need. I'm running dual software RAIDS on mine.
I would recommend this to a friendIncredible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. The wuality is unmatched and everything was easily marked for setup.
I would recommend this to a friendMotherboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good motherboard for the price. Installed into my gaming Pc and haven’t had an issue.
I would recommend this to a friendGreat motherboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did it again with another good motherboard. Love the product and cannot wait to get this pc built.
I would recommend this to a friend