Customer Ratings & Reviews
- Model:
- ROG STRIX Z790-E GAMING WIFI
- SKU:
- 6523725
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the ROG STRIX Z790-E GAMING WIFI motherboard's performance and its user-friendly BIOS. Many find it easy to set up and appreciate its speed, features, aesthetics, and RGB synchronization. However, some customers have noted difficulties with RAM installation and consider the board to be somewhat expensive.
This summary was generated by AI based on customer reviews.
Great board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great board, no problems. PCIE 5 m.2 slot for future growth (with GPU caveat list all other current z790 boards).
I would recommend this to a friendMobo DOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mobo was DOA!!!!! Returned to store same day!!!!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rahnpc,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212021675-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus sucks now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This motherboard causes makes my pc unstable when i use Asus known AI overclock. I now have an expensive motherboard that i cant use how i intended and now I can't return it. Also can't get ahold of Asus support. Do not buy As
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear XAto,
We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please allow us to make your experience with ASUS a better one. To investigate the problem further or obtain assistance with getting the device repaired, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212021675-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Amazing Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing product. It looks amazing as well as works great!
I would recommend this to a friend- Cons mentioned:Ram
Asus quality has gone down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 4 weeks I started getting the dreaded 55 error code and it would not boot into windows with 2 sticks of ddr5 that were on the qvl. Had another 2 sticks that were also on the qvl and the same thing. It will only boot with one stick of ram in the A2 slot. Had the same problem with the Z690 version of this board, although it happened sooner. Asus is charging a lot for this board and the reliability is not there. I am still in the return window because of the holiday extended return policy so this is going back unless Asus can provide some bios settings that solve the problem. I opened a case today.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AndrewT,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, this is a random problem. This error code: 55 is usually a memory related issue. To resolve this, please try running the motherboard with one RAM stick at a time in order to determine if both RAM sticks are working properly. Check if motherboard is running with the most currect BIOS version. For the latest BIOS version, please go to: https://rog.asus.com/motherboards/rog-strix/rog-strix-z790-e-gaming-wifi-model/helpdesk_bios/. Also, please try to disconnect any other third-party hardware and load default settings in the BIOS before testing the RAM. If the motherboard works properly without error, we recommend sending the motherboard for further testing. A RMA number is required before sending the motherboard for warranty service. For more information on how to get a RMA number, please go to: https://www.asus.com/us/support/article/818.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Terrible company avoid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed and ruined several computer parts. Asus manufacturing terrible stuff now a days
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JayAndre,
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212021675-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Asus ROG Strix Z790-E motherboard.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older Asus Maximus V Gene mob with this ROG Z790-E Strix. I really like this MOB. It is faster than my pervious MOB and has undated features etc. I am using the Intel i5 13600K (very fast and a great buy) cpu with 32 gb of Corsair Ventage ram at 5600. Also, ungraded to a Samsung 990 1 tb m.2 SSD along with a Solidigram P41 2 tb m.2 SSD. I am also using an older Intel 350 gb m.2 SSD for M. Reflect Image backups. Best Buy's price was at MSRP while other vendors either were out of stock or were $50-$100 over MSRP. Delivery was fast at 2 days.
I would recommend this to a friend QA issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with pcie slot and other components within the board. Had to cross check with other PCs to see it was the motherboard and not the gpu or ram
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle,
We certainly understand your concern regarding the quality of the motherboard.
All ASUS products undergo intensive quality control testing and inspections. If you are experiencing issues with the PCIe slot, or experiencing performance issues, this is not always related to the motherboard. This can be related to any hardware or components(CPU, RAM, video card, power supply) that were installed on the motherboard. To resolve the issue, please check if all hardware being used are compatible and are known good parts.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Performance
Awesome mobo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer i9 12900 from HP motherboard to new case and proformance was awesome no issues simply did boost to 1200 watt power supply well worth it
I would recommend this to a friend - Pros mentioned:Performance
Motherboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I uograded to this motherboard from an ASUS Primse Z390-A, and oh my god im lovin ig
I would recommend this to a friend - Cons mentioned:Ram
DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Faukty dimm slots like the other reviewer mentioned. Constant bsods, ran every test to include occt, mem86, cinebench, sfc /scannow, chkdsk /f r/, and verifier since i woukd get random bsods. The verifier ran within two seconds it bsod’d. the loop of bsods crashed the os as well. Its a dogwater board witb terrible ddr5 stability.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BigBootyburglar,
We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing BSOD with your build.
Blue-screen-of-death is not always a motherboard related issue, this can be any component(RAM, Hardrive, video card) installed on the motherboard. Also, this can be a software related issue like, driver or OS. Please check if all hardware are compatible with the motherboard and are working properly. Update the OS or drivers if required.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Bad DIMMS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to say that customer service at the yonkers store was by far the best ever and that Destiny at Geek Squad WAS JUST AWESOME she is the best. Now for the board heck no i dont know if it is just boards at Best Buy or ASUS drop the ball on this one but 3 of the 4 DIMMS didnt work got code 55. So my advice would be dont risk it unless you have the product to test to make sure all is working. I love ASUS products and the board does seem to be well built but that is as far as it goes for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul,
We're sorry to hear that you are having issues with your DIMM slots. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Can you please reach out to us with your case number so we can do some investigation into this issue? We would love to have your issues resolved in a timely manner.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2212021675-0002) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support