Customer Ratings & Reviews
- Model:
- PG42UQ
- SKU:
- 6540560
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the ROG Swift 41.5" OLED 4K G-SYNC Gaming Monitor's exceptional picture quality, vibrant and crisp colors, and the immersive experience provided by the OLED display. Many appreciate the smooth high refresh rate for gaming. The large screen size is also a frequently praised feature. Overall, the monitor receives overwhelmingly positive feedback for its visual performance.
This summary was generated by AI based on customer reviews.
Gorgeous display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible monitor! The colors are so vibrant and crisp. I’ve had for a little over a month now and it still blows my mind at the picture quality. Definitely recommend!
I would recommend this to a friendBest Gaming monitor with one issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor but it keep asking to clean the pixels after a long while or the screen will shut off on its own. Need to unplug power supply and then connect again.
I would recommend this to a friendAverage screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size screen, color average, not true black, it suppose to have 138 hz refresh but it feel like 60. I get 3 start. Alienware oled it much better quality and gaming experience
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear FernandoP,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306007473-0004] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Incredible monitor in this price range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is actually impresssive! I compared this and demo’ed against the LG C3 TV and the KTC 42” monitor and while the LG tv was superior, I was surprised to find that this monitor had overall great performance and competed well against the LG! This monitor is NOT light however with its metal casing which is both nice yet may be slightly over done. Overall I highly recommend this monitor for the price!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gzarate85,
We are happy to hear that you are pleased with the Gaming Monitor. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback and would like to know what changes you would recommend for the case to make it a 5-star product.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306007473-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great, ruined by rare bug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is a great performer if you have the right graphics card or are on next gen. However, if you update the software there is a rare bug that kills the monitor.
I would recommend this to a friendGood monitor, kinda pricey
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty nice, colors are rich. works well with pc and ps5
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is beautiful and a dream to look at. Yes it is expensive but worth the price in my opinion. Sound is pretty good and display is the best I have since (I currently have both Sony and LG OLEDs for comparison).
I would recommend this to a friendBeautiful colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor beautiful colors not the best warranty for price and mine was missing the high speed hdmi cable but overall I like it,,,buy it
I would recommend this to a friendYes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight up better than anything I have ever had so far, and boy, Best Buy knows how many monitors I have bought from them lately.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well done and wroks perfectly. I would recommend to eceryone loking for a 4k monitor
I would recommend this to a friendThe best monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Such a perfect addition to my ROG collection.
I would recommend this to a friendAsus Rog Oled amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love this product great picture great gaming love it
I would recommend this to a friendThe bed of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best monitor ever prove. Amazing FPS and brilliant colors
I would recommend this to a friendDoesn't work with an ASUS laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor works great with my 5 year old razer laptop but not at all with my brand new ASUS laptop so if you are going to use this monitor i would recommend razer products which will likely be more compatible and ASUS doesn't give 2 pieces of poop about it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel H,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2402023637-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Annoying message will not go away!!...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An annoying message about pixel burnout prevention keeps popping up every so often on the bottom right of the screen that goes away after a bit... YOU CANNOT MAKE THIS THING STOP DOING THIS AND ITS EXTREMELY ANNOYING!!!.
No, I would not recommend this to a friendDo not have this shipped if possible.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've yet to get a display that isnt broken. Two times I've had this display shipped, both arrived in near perfect boxes with screen damage, it looks like something smacked the screen prior to being boxed. I deal with displays being shipped all the time and setup of the displays for work, the entire stock of the duluth distribution point needs to be inspected as both of mine have come from that location. As a frequent Bestbuy customer and long term card holder, as well as frequent Asus customer, im deeply disappointed in my experience and warn anyone looking at this to at the very least not purchase and have this shipped through bestbuy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yoshimura,
On behalf of ASUS, we sincerely apologize for the poor experience you have had with getting this monitor shipped to you from our reseller Best Buy. This is definitely not the kind of experience we want our customers to have with our resellers. Since you have had 2 poor experiences with the product arriving damaged we recommend picking up the item, if possible. Please return the damaged monitor and try to arrange for a pickup if that is possible for you. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306042976-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
HDR is broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDR tone mapping is super broken on this dusplay. U can tweak it on PC but for console it’s just super dim. Sad.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Flanconleche,
Thank you for your comment.
If HDR is not working properly with a console, please verify if the console fully meet the system requirements of the monitor.
If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
OLED quality from a reputable name!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor and big enough for gaming + movies in the bedroom! Color gamut has a huge range, not dull at all. No flickering and runs very smooth. Overall happy and highly recommended
I would recommend this to a friendGreat picture if everything cooperates
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Poor support. Still needs firmware fixes for problems that have continued to exist after last update and havent heard anything further about fixes or additional updates for a few months. With the right software this could be one of the best monitors that currently exists instead of a beautiful disaster.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Schismogenesis,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. We recommend that you update the driver for the display widget where you can adjust the display settings. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306007473-0003) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PG329Q/ASUS_DisplayWidget_4.0.0.360.zip?model=PG42UQ
Obnoxious Repair quote for a $1.79 part
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bent some pins on one of the rear USB sockets. I sent the monitor to ASUS to be repaired.. I was advised that the Repair bill would be $1200+!!!!! Almost the price of a factory new monitor. ARE YOU PEOPLE INSANE! A quick check on mouser.com -- online electronic parts supplier, has the price of a PCB mount USB socket listed as $1.79. So what is it ASUS? Is your repair center totally incompetent? Are unable to make a simple repair -- de-solder and solder a new PCB jack onto the main board. What rocket scientist at ASUS determined that a COMPLETE MAIN Board replacement $1200+ WAS NEEDED? I've personally done PCB component replacement. Not a big deal! SMD or through hole. This appears this quote is simply a money grab. Get the most amount of money you can from your customers with total disregard to logic and cost effectiveness. ASUS .....your repair center is pathetic! The quote is insulting and accurately reflects the electronic knowledge and expertise of your department, which is minuscule. You business ethics are questionable. If your ASUS monitor needs repair and send it to ASUS.... Be prepared to get ripped off!
No, I would not recommend this to a friend
