The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
Rated 5 out of 5 stars
Best gaming laptop
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best gaming laptop for multiple programs it has the power to run some of the newest games while also being able to watch streams on the bottom screen
I would recommend this to a friend
Rated 5 out of 5 stars
Exceptional Service and Quality Products!”
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has truly earned my trust as a go-to store for electronics. Highly recommend to anyone looking for quality products and exceptional service!
I would recommend this to a friend
Rated 4 out of 5 stars
great work laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great laptop. i use it for work in Maya to do animation.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have twins I love them the 2nd mini screen is so helpful Everything you love about a laptop is here
I would recommend this to a friend
Rated 1 out of 5 stars
Where's the mouse and headset?
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered this laptop after reading reviews including the review from Asus that claimed it included a mouse and headset. No mouse and headset included... I'm not sure if bestbuy repackaged this item or asus did not include them.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Shawn,
We're sorry to hear that a mouse and headset weren't included in the box. Included accessories vary according to country and territory. We recommend contacting the reseller to confirm if they normally provide these accessories with the device.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2410015661-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best experience
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, i dont have any problem playing videogames, working
I would recommend this to a friend
Customer reviews from https://www.asus.com
User rating, 4.5 out of 5 stars with 15 reviews on https://www.asus.com.