Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1319 reviews
(1,319 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Very good bang for your buck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, sleek, and powerful. Can get a little loud when you push it but thats to be expected in a laptop. Works great as a desktop replacement for me.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Heat
Rated 4 out of 5 stars
WiFi Card and Thermals Ruin it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptops build is absolutely phenomenal. Such an improvement over the previous generations. That being said, the Mediatek wifi card is just awful. It disconnects even with latest driver and is a known issue (Google it). When it is connected, the speeds are unacceptable. I dont know why they dont change that for a better brand of wifi cards. Lastly, Armoury crate is not the best software and the device does get very hot. If you are comfortable changing the wifi card and fan deal with a hot laptop, then this is a great value and a great buy
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 5 out of 5 stars
A Beast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love his laptop. It is super fast handled. He handles all games, wonderfully. It is a lower wattage, 4060, but with DLSS and frame generation turned on. It holds up like a champ. It does get a little hot a long play sessions, but as long as the underbody is well ventilated, it should never have any issues. The most demanding James, I will get a little loud, but that is to be expected from laptops. this next part is not a thing against the laptop. It’s self, but more against the company while I love Jesus, and what they’re doing with rock. I’m not a fan of their armory software, and a couple other preloaded junk they put in. However, that’s just my opinion. Some people like armory Creech, and some of the other Jesus products. It’s just not my cup of tea. All in all, I would definitely recommend this laptopto anyone.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
ASUS ROG Zephyrus
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop, compact, easy to carry around, and very sleek design. The only real drawback with this, is the battery capacity, which is expected with any gaming laptop. It runs all games very smoothly (as long as it is stored on the internal hard drive) At max graphics, you get games like Fortnite at roughly 90-120 FPS, whilst plugged in. I will say though, one really bothersome thing about it is the audio, it will randomly select the wrong audio channels, and will NOT automatically switch to headphones when plugged in. But that is just a pet peeve of mine.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Loved it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my girlfriend, and honestly, we both loved it. It overheated quite easily, and the screen felt smaller than we expected, but that’s kind of what you expect with such a compact laptop. When it was plugged in, it worked practically flawlessly, and when it was unplugged, as long as you were only surfing the web or playing music, it lasted all day. However, if you try to play any games with it unplugged, it will only last about an hour. Otherwise, perfect laptop for traveling and still being able to take work and play with you. It also charges pretty quick, and the speakers and screen are phenomenal for both a laptop, and a laptop of that size.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazinn
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran pretty toasty but you can manage that with G helper, gorgeous display poppin colours but prone to bleeding, fast af, compact. Need more option for upgradibility
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Gaming Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It loads games quickly and the keyboard works great. It does tend to get hot when playing games or having it on for awhile though.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Asus ROG Zephyrus G14
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently purchased the G14 just before Christmas on sale for $1,099.99 which is a steal for this gaming laptop. I was going back and forth between this or the MSI Stealth 14 and I fell this is a much better built laptop, screen, keyboard just a better-looking laptop. The performance of this machine is fantastic. I have not had any thermal issues that others have complained about, but I had a BIOS update as I was doing the initial setup and maybe that had something to do with it? Overall, very please and truly believe this is the best 14" gaming laptop you can buy.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 5 out of 5 stars
Great purchase for gamers and software engineers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC works great for me. The downside is that it is loud and the fans run a little hot. The price is low for the market and you would have to pay to not have that happen. It can do everything you want it to do. There is nothing that you are considering that the ROG cannot endure and give you maximum performance. Pushing it to the edge would be attempting to run a couple of high system requirement games at the same time. Multiple spreadsheets and cross function R projects can definitely be done with ease.
I would recommend this to a friend - Pros mentioned:Ram, Screen quality
Rated 5 out of 5 stars
Great Laptop for Intermediate Gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Laptop. I immediately utilized the extra RAM slot and upgraded the SSD to more memory. I would recommend. I think the only throttle point of this PC is the 8GB GPU BUT I have no issues running all games I play. I note that I am not a super intense gamer but I play some demanding games and I can play on High settings but not max. Display is great and sharp. speakers are loud. it gets warm but anyone knows that's your trade off when using intense apps on a laptop.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise, Heat
Rated 4 out of 5 stars
Small but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really powerful little computer, can handle all the heavy design and gaming I throw at it. Only knock I have on it is how hot it runs and how loud the fans are.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
My dream laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus, you have knocked it out. This laptop combines lightweight, small size, and performance in one package, which is really hard to do. The ROG Nebula display is really good, ad the laptop has windows hello and it works fast. The Ryzen 9 is a great CPU with very fast multicore performance and very strong battery life. The 4060 is a very good GPU and I'm able to play cyberpunk on the highest settings at 60fps. Id say I am very impressed with this laptop and I defiantly recommend it.
I would recommend this to a friend - Pros mentioned:Battery life, Performance
Rated 5 out of 5 stars
Cutie beast, 14 inch of pure joy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size screen look perfect good performance i RECOMMEND THIS LAPTOP BLINDFOLDED. battery life doesnt even make sense, this laptop last forever FOREVER.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Fan noise
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, great built quality and easy to upgrade ram and internal ssd. A little noisy with the fans but definitely not intrusive
I would recommend this to a friend - Pros mentioned:Performance, Portability, Screen quality
Rated 5 out of 5 stars
Great portable gaming unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something portable to game on the go. This laptop is small and powerful enough to run modern games at a decent framerate. Buold quality was excellent.
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot for work and this guy is perfect. He's small enough to carry around and not feel like he's weighing me down. He's also powerful enough to play games natively without issue.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Best laptop for performance and weight.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe one of the nicest laptops I have bought, nice screen, well lit keyboard, great battery life. Also extremely light weight too at 3.5 lbs.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
10/10 laptop for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first non “Razer” branded gaming laptop and it’s been absolutely amazing for me. I did have to tinker around to get a comfortable balance of temps and performance. I would highly recommend removing ASUS Armory Crate and instead donate what you can afford and install “Ghelper” developed by Serge. I do regret not saving a little more and picking up the 4080 variant due to extra vram and it being more equipped to drive a 165hz display.
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Big performance in a small package
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can play any game you want with this laptop at almost max settings. Although the laptop comes with 16gb of ram, I opted to upgrade to 48gb. For regular non game computer use this computer is lightning fast. Battery life is not the greatest if you're using the GeForce graphics, but that is to be expected. If you are going to be doing non-gaming, then choose the onboard ryzen graphics for better battery life.
I would recommend this to a friend - Cons mentioned:Heat, Keyboard
Rated 3 out of 5 stars
Great... after some tuning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's super fast and plays games really well but that's to be expected. What was unexpected was the track pad out of the box would randomly click even on a level surface and without touching it (not like the surface would matter because this is premium and doesn't flex in the slightest). I had to update the BIOs manually to get the thing to work right. I had ran copious amounts of windows updates since who knows how long it's been boxed up and it even looked like it downloaded a new BIOs but it never installed it thats probably on Windows for that failure but still slightly annoying given the price tag. Another thing that was not expected was that after gaming for <1.5 hours I touched the keyboard (Yes I use controller on PC don't come at me) and it was extremely hot not quiet instant burn hot but definitely hot enough the burn you with continued use all because the default behavior is to when plugged in switch to turbo mode. Which after some testing doesn't do much more that increase the amount of heat it puts out. So I've had to go through everything and tune it to be acceptably cool when plugged in which is not cool (pun intended) because once again given the price tag I wanted an out of the box premium and quality experience especially since this is for my not so tech savvy wife who immediately jumped to lets return it. TDLR; Don't expect greatness out of the box expect to have to tune it to work well
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anon,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the overheating issue. Alternatively, if the issue persists, you can contact our support team at https://www.asus.com/us/support/CallUs to further investigate the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2305058593-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/



















