Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1306 reviews
(1,306 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat, Keyboard
Rated 3 out of 5 stars
Great... after some tuning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's super fast and plays games really well but that's to be expected. What was unexpected was the track pad out of the box would randomly click even on a level surface and without touching it (not like the surface would matter because this is premium and doesn't flex in the slightest). I had to update the BIOs manually to get the thing to work right. I had ran copious amounts of windows updates since who knows how long it's been boxed up and it even looked like it downloaded a new BIOs but it never installed it thats probably on Windows for that failure but still slightly annoying given the price tag. Another thing that was not expected was that after gaming for <1.5 hours I touched the keyboard (Yes I use controller on PC don't come at me) and it was extremely hot not quiet instant burn hot but definitely hot enough the burn you with continued use all because the default behavior is to when plugged in switch to turbo mode. Which after some testing doesn't do much more that increase the amount of heat it puts out. So I've had to go through everything and tune it to be acceptably cool when plugged in which is not cool (pun intended) because once again given the price tag I wanted an out of the box premium and quality experience especially since this is for my not so tech savvy wife who immediately jumped to lets return it. TDLR; Don't expect greatness out of the box expect to have to tune it to work well
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anon,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the overheating issue. Alternatively, if the issue persists, you can contact our support team at https://www.asus.com/us/support/CallUs to further investigate the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2305058593-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Battery life, Performance
Rated 5 out of 5 stars
Portable and Powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a decent amount. I used to have a Maingear vector pro (intel edition) sadly the battery wasn't anywhere near as good as I wanted. This lasts way more than that laptop and also it is a really good gaming machine. Been extremely happy with the purchase. RAM is on the lower end but it still gets the job done. I will probably upgrade the ram and the storage soon but it is a great machine especially for $1,100 which is the price I bought it for a while ago.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Storage
Rated 5 out of 5 stars
Great Laptop and Value When on Sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid product for price. Bought the 4060 version, and has run very well. I enjoy the bigger trackpad and 1080p webcam on this model. Like any other laptop, just be careful when handling the internals such as upgrading hard drive or RAM. You don't want to discharge anything. The storage could have been double, but I am not being picky when the discounted price was $1100. Other than that runs very smooth and especially quiet when you undervolt and adjust fan settings.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a modern day marvel. The combination of a comptent CPU and surprisingly capable 4060 along with the QHD 165Hz display make for an excellent experience. Coming from a desktop with a 3070, the least i can say is that i am pleasantly surprised, its ultimate and eco mode allow for great gaming/productivity performance while plugged in or great battery for travel along with its awesome software, it doesnt suffice to say that it is good, it truly is beyond excellent for the price.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
awesome gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful powerful laptop for gaming and any other uses. Great track pad and nice keyboard. The display is gorgeous
I would recommend this to a friend - Pros mentioned:Battery life, Performance
Rated 5 out of 5 stars
Asus ROG Zephyrus G14 w/RTX4060
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised by the performance of this computer. It is fast and snappy, can run games and it can hold the chrge for quite some time due to new generation AMD cpu. I tested this piece for backlight bleed, and it was minimal if not noticeable. It is not too heavy on the ports, but this is expected with the chassis of this size and for my type of work it’s more than plenty. If you can catch it on sale, it becomes even a bigger value purchase. I would definitely recommend.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Small and powerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something i could both use for gaming (primarily overwatch 2) while at home and on trips, without annoying my partner for lugging around an ugly embarrassing gaming rig. This thing is lightweight and sleek. It seems to easily stay under 80C without cranking the fan too hard. Powerful enough for everything, just seems great all around after a month of use.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Small Beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using it for school as well. The battery life is satisfaying in light use and it’s quite compact, leightweight device.
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Amazing value open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the value you get for an open box model of this is off the charts. Already upgraded RAM and Storage for cheap and this thing is a beast. I use it mostly for photo editing, which can be RAM and GPU intensive depending on the task. Also some light gaming when I'm out of town.
I would recommend this to a friend - Cons mentioned:Keyboard
Rated 4 out of 5 stars
Great when the keyboard works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great computer. Light weight and plays Baldur's Gate 3 effortlessly. The issue is with the keyboard and trackpad. Keyboard randomly turns off and track pad sometimes looses sensitivity despite updating drivers and resets. I'm hoping it's just a bad batch
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Excellent Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 2021, I had purchased an older version of this laptop with the Ryzen 7 instead. That laptop has held up through games and daily scrolling consistently. This laptop provides the same excellent quality with better performance and specs. Overall an excellent choice, sturdy, great build quality, and lasts.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this laptop for over 2 months now and I have to say I'm very pleased with my purchase. I bought it during a sale making that much more viable. I use this laptop for intense gaming along with college work. I wanted a laptop powerful enough to run programs such as multisim and C++ with fast performance and no issues. This laptop excels at everything besides storage space. I do recommend saving up for a M.2 replacement of at least 2TBs that way you have room for games on top of documents. If you don't just be prepared to do a long swapping process of cloning the SSD with all the files and OS. If you don't there's alternate options like a portable SSD that Asus also sells that you just plug into the type C port which is what I plan on doing in the future. Other than that this laptop is capable of running high end games and doing any other work you may need done. Also I want to point out the disappointing battery life. I feel as if it last maybe 2 hours at most while gaming and 3 without gaming. I do have my presets to use the most battery at all times though since I don't like using the integrated graphics as it causes issues with g-force panel while gaming. I can also say the build quality feels very premium for what you're paying for. Not to heavy and not to light with a full metal structure.
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Great for gaming.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good for gaming. Id get an extra 16gb stick for 32gb of ram, got a corsair vengeance 16gb 4800mhz stick for 45$. Got rid of the little bit of Asus program bloat and installed G-helper instead of using asus armory, much better and optimized.
I would recommend this to a friend - Pros mentioned:Battery life, Performance, Screen quality
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Solid build. Really good battery. High performance.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
great 14 inch laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I need it to do and exceeds what I expected. Good battery life considering the specs. I can run almost every game I play at max graphics, with some in the high 90s and most going over 120. I'm very happy with this purchase and would strongly recommend it to anyone looking for a good price and performance for high-end laptops. The screen gets very bright and looks great. It gets a bit noisy, but all gaming laptops do. There are lots of cool details in the design of this laptop.
I would recommend this to a friend - Cons mentioned:Keyboard
Rated 4 out of 5 stars
Great gaming laptop + how to fix the space bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the 14" size. Good looking machine. I had an incredibly annoying issue where the space bar intermittently registered missed or extra presses. To fix this, I carefully removed the space bar keycap and stuck several layers of tape directly underneath the center of the keycap to make it easier for the key to actuate the rubber dome. This completely fixed my space bar issues.
I would recommend this to a friend - Pros mentioned:Battery life, Performance
Rated 5 out of 5 stars
Great PC for College and Gaming
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for gamers and productivity. The battery life is great and last all day for school work. The laptop also runs games very well on medium to high settings with high frame rates.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 5 out of 5 stars
This thing is a beast.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a new 14 inch laptop and this G14 caught my eyes. The sale it was on was very much worth is and for 1,314. This thing has performed super well overall. Wile plugged in it gets a little loud(fan noise) when you get to a demanding game and the keyboard can get warm(not uncomfortable to me cause my hands are always cold). But overally just a beast and one of the best 14 inch laptops I’ve every touched.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 4 out of 5 stars
Great but needs thermal tweaks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop - awesome build, quality and performance and you can usually get it at a steep discount. That said, performance management out of the box is poor. I had throttling and fan performance issues even playing 10 year old games. Ditch Armory Crate and download GHelper and youll be mich better off. Wait to get it on sale ((i got it at $1299) and at that point its wortj the money.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product (1 year and couple months of usage so far) no problems at all and love how it looks, got it after returning a MacBook Air M2 since it couldn't handle my workload.
I would recommend this to a friend



















