Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1319 reviews
(1,319 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Best laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. No complaints. Reaplxed the ssd with a 2tb ssd. And bought a cooler. This laptop runs hot while olaying games i would recommend a laptop cooler. Other than that it runs every thing on ultra no problem. No problems running spiderman remastered helldivers 2 and death stranding
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 4 out of 5 stars
Great but hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop with a amazing screen and battery life but does run hot when gaming.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Best Buy ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most powerful small laptop that I’ve seen in forever. And greet display it’s compact can run so many programs never slows
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best small gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best small gaming laptops I have ever used. It's really light while still performing like a beast. I suppose the only disadvantage is the battery life. It's good, but not sufficient to get through the day. I get about 5-6 hours out of the battery. Another issue is that the track pad is so large that I regularly press it by accident.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise, Heat
Rated 1 out of 5 stars
Bought for school and some gaming (Starfield)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I was searching a while for a gaming laptop that I can use for both school and some gaming. I’m mostly game on my Xbox series X but wanted something portable and something that I’m gonna be able to do both schoolwork some basic browsing some Netflix here and there and of course some gaming on my downtime and especially when I’m not home, my favorite game at the moment is Starfield, which is the only game I’ve been playing now this system was basically the best one I found that gave me close to the specs that I was looking for for a reasonable price and especially since it’s on sale, I ended up going with the open box option as it was 160 bucks cheaper And I thought what the heck I’ll save the extra money and get it for even better price as far as the computer it is very nice looking and handles all my work stuff for school and basic browsing with breeze. The reason I’m given this one star is because of the gaming part, now it can play perfectly fine even with ultras settings on the only issue is that the machine gets extremely extremely hot I try to tweak the settings by basically lowering the settings in Starfield to low and play around with the bat and some of the other things that I thought may have helped out with the machine getting so hot But nothing is working. When I tell you this thing it’s hot enough to heat up my entire house. I’m pretty much the only benefit I’m gonna get by keeping this machine is that I’ll probably save a ton of money on my heating bill. The fans get extremely loud, which that doesn’t bother me much but when the fans are loud as they are in the machine is still fuming out, I just feel that this thing will end up burning out on me someday so this machine lasted one day with me and I will be going back to return it as soon as possible. Not sure if there’s some settings that I’m missing or if it’s just a faulty, open box machine and maybe I’m better off going with a brand new one any recommendations would be appreciated, but yes, for the most part, I will stay away from this machine for gaming!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us atcustomerloyalty@asus.comand include the case number "N2305045852-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery lifeCons mentioned:Heat
Rated 5 out of 5 stars
Perfect value and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute steal for $1000 on sale. Super sleek and thin perfect for traveling with. Runs most games at 60+ fps at 2.5k resolution. Battery life is decent when not gaming. Only complaint is that it gets really hot under load so id advise gaming with a good cooling stand.
I would recommend this to a friend - Pros mentioned:Ram
Rated 5 out of 5 stars
About the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS ROG Zephyrus G14 impresses with its powerful specs, featuring an AMD Ryzen 9 processor, NVIDIA GeForce RTX 4060 graphics, and a speedy 165Hz QHD display. The 16GB memory and 512GB SSD contribute to smooth multitasking and fast storage. Its moonlight white design adds a touch of elegance.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Best buy thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this price, this laptop can handle any game and has a great screen. The employees helped me a lot with the choice and told me the characteristics. checked the matrix. I will always be a customer. I bought accessories before and was pleased with the quality and the promotional price
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming laptop. I agonized over getting the right laptop and this rig has exceeded my expectations. Baldurs gate 3 and starfield run with zero issues on high/ultra settings. It does run hot and the fans are loud but those are both no issue for me.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
A great 14 inch laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very fast and works very well for vr and many other games especially for a laptop The battery isn’t the best but it’s a windows gaming laptop you can’t expect great battery while gaming on such a small laptop I usually don’t like white tech but this laptop does it well and it’s the best thing I’ve bought in a while
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
PERFECT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine! I took a chance on the open-box excellent and it was in perfect condition... basically brand new. Immediately swapped the SSD for 2TB, added 16gb of ram, and installed ghelper. Been smooth sailing... run games like a champ and looks amazing. Love it.
I would recommend this to a friend - Pros mentioned:Ram
Rated 5 out of 5 stars
Amazingly versatile laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When HP released multiple system breaking bios updates for my 2021 envy AMD version and went to absurd length to erase all traces that they ever existed in order to erase liability I realized I needed to go back to the brand I always trusted. My Asus g75VX lasted nearly 9 years, and while the g73 and g74 has some issues, they were more a product of form factor and simply the technology at the time and Asus would support it and fix it far better than I experienced with HP. The only other 14-inch laptop I owned was the g46vw which while certainly not on par with the g75 it actually pretty quickly my daily driver. This being a higher quality machine I have high Hopes and so far absolutely love it. My one complaint would be the artificial limit placed on maximum RAM supposedly 32 GB however there have been multiple reports of people buying a 24 GB module and it working just fine. Needing a laptop in working condition quickly I just upgraded to 32 gigs but at some point I will try to get it working that's at least 40 gigs if not 64. That there's a technical reason for this limit and obviously the default hard drive needs to be replaced so tha
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Zephyrus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time ever owning a gaming laptop and I love it for the most part. One of my only criticisms as someone who mostly keeps my laptop on my actual lap, the way this is built has a tendency to dig into my legs. Other than that, I have had no issues, and the white is gorgeous.
I would recommend this to a friend - Pros mentioned:Ram, Screen quality
Rated 5 out of 5 stars
Great portable laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Upgraded the SSD and RAM and have no problems so far. Use it on balanced mode for gaming and it stays relatively cool for the noise level. Display is decent and the trackpad and keyboard are nice. Overall build quality is good.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Good price and Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, high performance, no issues bought as open box and brand new quality 10/10 recommend for school work and high gaming. does reach high temperatures, however, that can be mitigated with a high-quality cooling pad. so overall Amazing.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is really nice, feels like if Apple made a real gaming laptop. Quick, runs games very well, runs r6 siege at 1440p on ultra settings with average 200fps. Last of us part 1 at 65fps, mw2 2022 at 80fps. This laptop replaced my actual PC which ran a 3070
I would recommend this to a friend - Cons mentioned:Fan noise, Heat
Rated 4 out of 5 stars
Overall really good with a few drawbacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the computers ability to handle games with ease even on high settings in alot of cases.but the biggest drawback for the computer has to be the heat.it doesn't overheat but gets very hot and the fans can be somewhat loud at times.
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. It has 8gb vram kn the 4060. Which is great. I am able to play Alan wake 2 on very high setting. Was easy to upgrade the ram and ssd also. Works great for gaming, tons of ports 2 usb-c, 2 usb A, mirco sd and hdmi out. Very powerful and will last a while.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Best 14” gaming laptop you can buy for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in perfect condition, performs flawlessly, there was weird screen glitching but it went away after driver updates. Excellent battery life, super bright sharp screen, smooth high refresh rate screen. CPU is fantastic with great power and efficiency, GPU genuinely surprised me. Really don’t understand why everyone is hating on the 4060 as a graphics card. I’ve always tried to stay away from Nvidia graphics cards because they just went for more and more power each iteration without really considering efficiency and now it’s competitive with AMD with better performance to boot. Was not expecting such good battery life from this little monster. Plus when Best Buy has sales on asus laptops they chop off like $300-600 off brand new and it makes their used laptops that much cheaper. I got this thing for basically $1300 when it’s $1600 new ($1750 or so including tax). I don’t know if I’d pay the full retail price for this but for $1300 it’s a steal. Really can’t get better performance for cost in a small form factor. Will see how long I hold onto this considering I like to upgrade when I get good deals.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
The needle in a haystack
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is absolutely phenomenal! Amazing screen, solid speakers, and a decent battery life. I went through and tested about 7 laptops before finding this one and absolutely falling in love with it!
I would recommend this to a friend



















