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Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,319 reviews
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed. I already have an external ssd so the memory wasn't a major problem. The screen is gorgeous and vibrant and it's pretty light, making it very portable. Setup was a breeze and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A great gaming laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I knew when I picked it up I would like it but since I bought it back in August I started using it more than my main pc setup. It’s very quick and plays pretty much any game in high settings very well. I would buy it again for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Overall good but the warranty policy is what?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop spec is really good: from CPU, dGPU, DDR5 ram, very nice monitor, sound, 3x USB 3.2 Gen2 ports, 1x USB 4.0 port, HDMI 2.1 port etc. I can not complain much about it. BUT there is one thing I just do not understand: as a owner of the laptop, I can NOT register my device at ASUS website. ASUS website even tells you that for warranty contact Best Buy since that it was sold by BB. I think this is kind of ridiculous. I am a legitimate owner and I can not register my property? It has been registered by BB? Come on, I paid for it, okay? It is also interesting that a BB customer service representative told me that I can directly contact ASUS for warranty... This is contrary to what ASUS claims over their website okay? Whom should I believe in? Again, this is awesome laptop based on its configuration and material used; I hope that I do not need to bother to use warranty so soon; I still have some optimism about this not-so-cheap product. Keep my fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great so far. It is very quick, all of my games run and look great. I haven't had any issues with it getting too hot even under fairly heavy use. I bought this on a sale and feel it was a great value for what I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Small powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from an Alienware m15 to this because i wanted something more portable that wouldn’t compromise on power. This checked all those boxes and the screen is beautiful. One thing that is a bit of a problem is the noise when under full load but I have headphone that help me with that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Best laptop ive owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely, going to come off as a generic, and company/brand riding review, but ive had multiple “gaming laptops” and i can say that as far as it goes, the g14 is the best one ive owned. Great display, great battery. Sold my macbook and couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good laptop

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for performance and daily tasks good battery

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great laptop, but not for long gaming sessions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Zephyrus G14 is overall a great laptop. The built quality is top notch, and the screen is amazing. Just absolutely superb when it comes to daily browsing, streaming , and doing regular white collar work. The laptop performs flawlessly in those roles in silent mode. However, when it comes to gaming, again depending on your gaming preferences like all laptops it gets very hot, even the keyboard. I've installed and played Atomic Heart FPS on "atomic" settings, and when the fans are kicking in it's like you are setting next to a jet engine. Yes, they are loud. I wouldn't recommend gaming laptop at all for intensive games and for long (over an hour) gaming sessions. A special note in regards to Armoury-Crate software. It's amazing, very intuitive and easy to configure for your needs and preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Spicy little guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little powerhouse that handles everything I throw at it. Diablo 4, SoT, Guild Wars 2, the list goes on. Threw in an extra 16GB RAM and changed the nvme to 2TB. Perfection. It does run a bit warm, but you can change to gHelper to add custom fan curves.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Powerful Compact Laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display has great refresh rate. The Zephyrus will run anything with no problems. The monitor can go far back enough that it's flat which can be useful. 14 inches is a little smaller but that's the point of this, to be more compact.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    More of a High-end Office Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, runs Windows 11 well and the hardware is really nice. I've used it for almost two weeks now and I don't have many reasons to return it back, but there are a few issues. First, I'll start with the main positives. I like the way the keyboard feels. It's a soft and quiet touch which allows a very satisfying typing experience. My cat was walking across my keyboard and when I picked her up, she ripped off one of the keys with her claws, but I was able to reattach the key no problem. In other words, the keyboard feels great, and the quality of the keys are a worthy match for my cat. The trackpad feels silky and smooth. Clicking down on stuff feels nice, and it's a very soft, buttery feeling dragging my finger over the pad. Opening up the laptop is nice and feels almost watery. The build quality overall is very outstanding, and ASUS did a fantastic job. However, there are always going to be cons. I'd first like to say that switching between the integrated graphics and the 4060 graphics card automatically is a feature I found more annoying than helpful. It causes more time between switching to different programs, rather than it being instant. I ended up switching the mode to GPU only. Sometimes the laptop will just freeze. No rhyme or reason, nothing not even the mouse pointer would be responsive, it would just freeze. Earlier today my laptop randomly restarted itself for no reason. No explanation as to why or warning, it just restarted. Sometimes applications will close on their own, and the prime example is Apex Legends. You can argue that's the game's issue, but where I've had similar bugs across using all the applications regardless, I suspect it's also affecting Apex. In all honestly, aside from the fancy lights and the high refresh rate screen, this feels more like an overkill excuse of an office laptop rather than a high-end gaming laptop, and it's unfortunate. I'm currently financing this device, so I hope over time with all the updates I'll install that it'll improve. Until then I give it a 3 out of 5 (or 6.5 out of 10, but that wasn't an option.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Packs a Punch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and powerful, perfect if you plan on gaming on the go. However if you're more productive id recommend the bugger m16, your eyes will thank you. Especially if you're multitasking. Careful though as Asus laptops do have some QC issues. ( backlight bleed, fan issues, etc. )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy on sale or not at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *I would not buy this at it's normal price point. It was on sale for 999 when I purchased* I bought this for light gaming and work when not home, but it will get hot quickly under different power settings out of the box. Look up guides on google and you can find ways to keep temps under control and your fingers will thank you. Love the size but battery life is fairly weak. For my uses it needs to be charged after 1-2 hours of use. If you are really committed to buying a laptop for gaming, this could work for you IF you don't try pushing for max settings and don't mind experimenting. Expansion of memory and storage is also simple. Just check the Asus product page and you can find a guide to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good portable 4060 laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lightweight 14" portable gaming laptop. I have the 4060 variant, which supposedly has better cooling compared to last year's model. I uninstalled the Asus bloatware and Armoury Crate and am using GHelper to control my settings. I undervolted the CPU and overclocked the GPU memory to get a little more out of it and hopefully it has been managing the heat better (haven't really been checking). Trackpad is good, 165 Hz display is great (old Thinkpad X1 was only a 4K LED 60 Hz display). Battery life is great when you use the right settings. Only had for about a week so can't speak to longevity. Primary use Intel i7-13700KF CPU/RTX 3070Ti on my main PC tower so I can't really compare the laptop AMD Ryzen 9, as I haven't done anything major on this laptop yet. If I wanted a good gaming laptop rig, I would have gotten a 4080 model (4070 seems to not be a great value this year).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 being the best Screen: 9 Keyboard: 9 Build : 10 (Heavy but love the texture of the hand rests, no fingerprint magnet. Don't like the shiny metal parts of the laptop because that can be easily scratched while traveling with it) Speakers: 2 Thermals: 4 (Not cool during light tastes and using discrete graphics. Very hot during gaming) Battery life: 7 Fan noise: 7 The thermals and speakers are a big turn off for this purchase. Would at least like to have the laptop be able to keep itself cool when working on Microsoft word, but the speakers are a MUST. Do not want to have to wear headphones all the time.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the speaker issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2305058593-0018" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/FAQ/1015070/ Asus

  • Pros mentioned:
    Performance, Screen quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Laptop

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked very well from day 1. Only thing was in the future if you wanted to upgrade the RAM, only one stick can be upgraded, which is a bummer. Other than that, fans not too loud, performance is good, and screen looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Screen quality

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it says it's one of the best size performance values out there. Great screen, great processor and GPU, upgradable ram, and USB4 for future upgradable workstation graphics. We use these for 3D modeling and it's very fast for that.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this laptop up as a more mobile option for gaming on trips. It’s small form factor and light weight make it easy to bring along and it does everything I needed and more without getting too toasty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop! Relaced my MacBook Pro M3!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I at first purchased a MacBook Pro 14 inch M3. I returned it for this laptop. The MacBook Pro M3 is beautiful tech. Fast with great battery life. But I returned it as I just couldn't find the games I wanted to play. Sure, I could run games through Steam or XBOX Cloud, but that was jumping through hoops. As crazy as this sounds the design of the MacBook Pro M3 has some short comings. The feet on the device offer little grip and the MacBook would slide around during game play. The MacBook Pro M3 was also so slippery it was hard to hold. I almost dropped it half a dozen times in the short time I had it. Also, the black MacBook Pro is a fingerprint magnet, I tried a case, but that just added weight and bulk. I decided to try this ASUS: ROG Zephyrus G14 14” 165Hz Gaming Laptop QHD- AMD Ryzen 9 with 16GB Memory-NVIDIA GeForce RTX 4060-512GB SSD - Moonlight White. Comparing side-by-side with the MacBook Pro 14-inch M3 (prior to me returning) the Asus Zephyrus 14 inch has the same footprint but is just a little thicker. Although on paper the Asus is a little heavier than the MacBook it feels lighter. Its better balanced. Also, it looks amazing! It does not attract fingerprints. It has great grip when on my desk and doesn't slide during game play. The Asus ROD Zephyrus is a great compact gaming device. You have incredible control over the device. When you want longer battery life you can shut off the RTX 4060 and use the built in GPU. When you want insane performance, you can set it to "Ultimate". The included software is amazing! For the games I play like Starfield, Lies of P, MS Flight Sim, No Mans Sky, etc. I can set the laptop to 'Standard" performance and max out the setting in each game. No issues just running in "Standard" performance mode. Great frame rates and smooth movement and action. The power brick is big, but you need the juice for game play. The fans spin up, but not as loud as I have experienced on other gaming laptops I have owned. Battery life will be shorter when gaming in "Standard" performance mode and let's say playing Starfield. When not playing games, I put the laptop in "Eco" mode. The laptop battery lasts all day with occasional use checking email and browsing the Web. Maybe some lighter game play mixed in. I now also use this laptop for all my photography work. My 60k+ pics in Lightroom and Photoshop editing are handled well, Although you need the big power brick for GPU intense games, you can use PD charging in the USB C port next to the HDMI port. When I travel with this laptop for productivity or photography work, I use the same USB C charger I have for my phone to charge it. This makes this laptop so much more portable. I only need to throw one charger in my carry bag, This laptop is also upgradable. There is an open RAM slot. I added 16GB so now at a total of 32GB. I upgraded the 512GB internal drive to a Samsung 990 2GB drive. I cloned the 512GB to the 2TB drive so didn't need to reinstall any software. I cannot recommend this laptop enough. It easily covers my gaming, productivity and creativity needs easily. It's very portable and easy to take anymore. I love the built in software and control over the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great mobile workstation alternative!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my old Thinkpad E14 to handle some grad school statistical analyses. I was worried a gaming laptop would be unsuitable, but so far the Zephyrus has been a pretty solid replacement. The form factor is compact, the styling is not too ostentatious. The performance is a solid 30% improvement in my 4-core logistic regressions. I bought a model with a dedicated GPU for light LLM work (later). Biggest compromises from a business laptop are noise (it's loud) and battery life. The battery life hasn't been a problem so far, but it's noticeably less long-lasting than even my old Thinkpad. Crossing my fingers that it's going to be as reliable / durable as the workhorse it replaced -- but so far, it's been a fantastic upgrade.

    I would recommend this to a friend