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Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,319 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great Laptop With Some Flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs great, very fast and performance is good. I haven't personally gotten the battery life as advertised but it does last decently long. The device does run extremely warm or hot, especially when running in higher performance modes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Best Laptop of 2023 for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’d bought. I got it on sale so it was a super great value. The touchpad is excellent and the build quality is great. Does get hot when gaming but apart from that 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    rog zephyrus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming experience, great for on the go or at home. Ea ttitles and Tripple A tiutles run smooth. still trying to figure out how to stream on it an not loose so much fps if anyone can help with.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard, Storage

    Rated 4 out of 5 stars

    ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is pretty good. Great base and powerful computer. I wish the storage was larger and sometimes the keyboard quits due to firmware. But over all very anti glare and very solid

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Screen quality

    Rated 5 out of 5 stars

    Buy it for the motherboard and case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal on an amazing laptop! Looking to upgrade the hard drive and ram. I bought the lowest so I could make upgrades for less. ASUS makes this easy to do. Screen quality is amazing. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good laptop, but with bad keyboard and backlight

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with good battery life, the keyboard here is bad, the backlight looks sloppy and some keys can make a squeaky sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop one month ago for school and it’s been amazing. The performance is out of this world; I get about 175 FPS on Fortnite with max settings. The battery life is also pretty amazing for a gaming laptop. I would highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Loving the G14!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a pretty good laptop, fast and responsive. I upgraded the SSD to a 2TB Samsung 990 Pro and I added a 32GB DDR5 RAM and everything runs smooth. I still have my prior ASUS-ROG Zepherus G14 RTX 3060 to use as a backup and for when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! super sleek and lightweight, making it perfect for on-the-go use. The display is stunning, with vibrant colors and a high refresh rate for smooth gameplay

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    G14 2023 package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is very high quality, very nice white color and asus is known to make very good laptops but in exchange of very high price so thanks to bestbuy for the discount. This laptop can get hot but if you change the software and get rid of the bloat of armourycrate and asus services in the background it would be great! The add ons like norton vpn is pretty bad though as its not a great choice of security and is overestimated because of their sales tactic of sponsors giving great review and sites instead of the actual good product which isnt great when compared to other products of windows protection. The free xbox subscription is a very nice add though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    lightweight but powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son at College. He loves it - lightweight easy to carry around, but super powerful. Build is very sturdy and design is great. ASUS did an excellent job.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has issues where the keyboard stops working when you wake it up after it’s been asleep. You need to turn it back off, sometimes 2-3 times before it works again. When the graphics card is putting in work sometimes the mousepad starts lagging or stops working completely. And this is just from rendering 30 second videos, not sure what would happen with a labor intensive game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for 3 months and got no complaints. Works great with most games and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy - especially on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this laptop on sale for $999. I would 100% recommend it at that price. It runs every game I throw at it at high refresh rates. Forza 5 is running at over 100fps at 1440p. For productivity, the keyboard is fantastic and the touchpad is responsive. I have no problem working for extended periods of time on it and the battery hangs on for about 8 hours of web browsing on silent mode (screen on 40% brightness). The only negative I have is storage capacity. It has less than 500gb of useable space and that is not enough for modern titles. Still, at the price point installing a 2tb ssd is an easy and worthwhile fix.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    The best 14 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really great laptop. You won't find many other laptops in this size category for this price. Some cons though. The fans are a bit loud for general use. While gaming they're constantly on, which is expected, but when doing everyday tasks the fans will also intermittently turn on as well, which is somewhat annoying. Battery length is underwhelming as well. Even with an AMD CPU, this thing goes through the battery on the most eco-friendly settings. If you plan on doing any gaming, definitely make sure to plug it in or it will die in about an hour. Power brick is also a bit on the heavier side. Other than that though, a really killer portable laptop for school and gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Great until it overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when it was on sale on Black Friday and it performed well. Speed is very good and it could play almost any game I threw at it - until it overheated and shut down today while playing Magic Arena. Laptop and keyboard were elevated but got extremely hot despite the fans being on turbo and then the wifi card stopped working. A few moments later the laptop shut off and wouldn't turn on for almost an hour. The laptop wasn't flush on any surface and had plenty of room for airflow - it just couldn't cool as fast as it was heating up.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dan S,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.

      Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2305058593-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015064/ Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and power. Went AMD for the battery life but plugged in this thing has serious horsepower. Not gonna compare as well to a more power hungry machine, but for a balance of power and portability, this G14 is unmatched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge power packed in such a small frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you’re looking for a small, but extremely capable laptop, this is your way. Another huge advantage that it has is its professional look that doesn’t scream gaming at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Screen quality

    Rated 5 out of 5 stars

    Great Little Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pc and it has the specs I was looking for . RYZEN 9 Ddr5 ram and pcie ssd. Also has a great monitor, better tjan the led ones on the other faming laptop's. 165hz refresh rate helps

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Compact and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming laptop… small and portable I was looking for something small and powerful

    I would recommend this to a friend