Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1306 reviews
(1,306 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery lifeCons mentioned:Keyboard
Rated 4 out of 5 stars
Good laptop, but with bad keyboard and backlight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop with good battery life, the keyboard here is bad, the backlight looks sloppy and some keys can make a squeaky sound
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Heat
Rated 5 out of 5 stars
Best Laptop of 2023 for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’d bought. I got it on sale so it was a super great value. The touchpad is excellent and the build quality is great. Does get hot when gaming but apart from that 10/10 would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop! Relaced my MacBook Pro M3!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I at first purchased a MacBook Pro 14 inch M3. I returned it for this laptop. The MacBook Pro M3 is beautiful tech. Fast with great battery life. But I returned it as I just couldn't find the games I wanted to play. Sure, I could run games through Steam or XBOX Cloud, but that was jumping through hoops. As crazy as this sounds the design of the MacBook Pro M3 has some short comings. The feet on the device offer little grip and the MacBook would slide around during game play. The MacBook Pro M3 was also so slippery it was hard to hold. I almost dropped it half a dozen times in the short time I had it. Also, the black MacBook Pro is a fingerprint magnet, I tried a case, but that just added weight and bulk. I decided to try this ASUS: ROG Zephyrus G14 14” 165Hz Gaming Laptop QHD- AMD Ryzen 9 with 16GB Memory-NVIDIA GeForce RTX 4060-512GB SSD - Moonlight White. Comparing side-by-side with the MacBook Pro 14-inch M3 (prior to me returning) the Asus Zephyrus 14 inch has the same footprint but is just a little thicker. Although on paper the Asus is a little heavier than the MacBook it feels lighter. Its better balanced. Also, it looks amazing! It does not attract fingerprints. It has great grip when on my desk and doesn't slide during game play. The Asus ROD Zephyrus is a great compact gaming device. You have incredible control over the device. When you want longer battery life you can shut off the RTX 4060 and use the built in GPU. When you want insane performance, you can set it to "Ultimate". The included software is amazing! For the games I play like Starfield, Lies of P, MS Flight Sim, No Mans Sky, etc. I can set the laptop to 'Standard" performance and max out the setting in each game. No issues just running in "Standard" performance mode. Great frame rates and smooth movement and action. The power brick is big, but you need the juice for game play. The fans spin up, but not as loud as I have experienced on other gaming laptops I have owned. Battery life will be shorter when gaming in "Standard" performance mode and let's say playing Starfield. When not playing games, I put the laptop in "Eco" mode. The laptop battery lasts all day with occasional use checking email and browsing the Web. Maybe some lighter game play mixed in. I now also use this laptop for all my photography work. My 60k+ pics in Lightroom and Photoshop editing are handled well, Although you need the big power brick for GPU intense games, you can use PD charging in the USB C port next to the HDMI port. When I travel with this laptop for productivity or photography work, I use the same USB C charger I have for my phone to charge it. This makes this laptop so much more portable. I only need to throw one charger in my carry bag, This laptop is also upgradable. There is an open RAM slot. I added 16GB so now at a total of 32GB. I upgraded the 512GB internal drive to a Samsung 990 2GB drive. I cloned the 512GB to the 2TB drive so didn't need to reinstall any software. I cannot recommend this laptop enough. It easily covers my gaming, productivity and creativity needs easily. It's very portable and easy to take anymore. I love the built in software and control over the performance.
I would recommend this to a friend- Cons mentioned:Keyboard
Rated 4 out of 5 stars
Eh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has issues where the keyboard stops working when you wake it up after it’s been asleep. You need to turn it back off, sometimes 2-3 times before it works again. When the graphics card is putting in work sometimes the mousepad starts lagging or stops working completely. And this is just from rendering 30 second videos, not sure what would happen with a labor intensive game.
No, I would not recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for 3 months and got no complaints. Works great with most games and easy to carry around.
I would recommend this to a friend - Cons mentioned:Keyboard, Storage
Rated 4 out of 5 stars
ROG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is pretty good. Great base and powerful computer. I wish the storage was larger and sometimes the keyboard quits due to firmware. But over all very anti glare and very solid
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 4 out of 5 stars
Great Laptop With Some Flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop runs great, very fast and performance is good. I haven't personally gotten the battery life as advertised but it does last decently long. The device does run extremely warm or hot, especially when running in higher performance modes.
I would recommend this to a friend - Pros mentioned:Ram, Screen quality
Rated 5 out of 5 stars
Buy it for the motherboard and case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal on an amazing laptop! Looking to upgrade the hard drive and ram. I bought the lowest so I could make upgrades for less. ASUS makes this easy to do. Screen quality is amazing. Would purchase again.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast! super sleek and lightweight, making it perfect for on-the-go use. The display is stunning, with vibrant colors and a high refresh rate for smooth gameplay
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Compact and easy to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming laptop… small and portable I was looking for something small and powerful
I would recommend this to a friend Rated 5 out of 5 stars
Small and fast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop it’s light and small so it’s easy to carry
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Very good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome extremely powerful and handy just can run a little hot if you play a big game
I would recommend this to a friend - Pros mentioned:Battery life, Performance
Rated 5 out of 5 stars
Amazing laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop one month ago for school and it’s been amazing. The performance is out of this world; I get about 175 FPS on Fortnite with max settings. The battery life is also pretty amazing for a gaming laptop. I would highly recommend this
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Loving the G14!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a pretty good laptop, fast and responsive. I upgraded the SSD to a 2TB Samsung 990 Pro and I added a 32GB DDR5 RAM and everything runs smooth. I still have my prior ASUS-ROG Zepherus G14 RTX 3060 to use as a backup and for when I travel.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
lightweight but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son at College. He loves it - lightweight easy to carry around, but super powerful. Build is very sturdy and design is great. ASUS did an excellent job.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
G14 2023 package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself is very high quality, very nice white color and asus is known to make very good laptops but in exchange of very high price so thanks to bestbuy for the discount. This laptop can get hot but if you change the software and get rid of the bloat of armourycrate and asus services in the background it would be great! The add ons like norton vpn is pretty bad though as its not a great choice of security and is overestimated because of their sales tactic of sponsors giving great review and sites instead of the actual good product which isnt great when compared to other products of windows protection. The free xbox subscription is a very nice add though.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great buy - especially on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this laptop on sale for $999. I would 100% recommend it at that price. It runs every game I throw at it at high refresh rates. Forza 5 is running at over 100fps at 1440p. For productivity, the keyboard is fantastic and the touchpad is responsive. I have no problem working for extended periods of time on it and the battery hangs on for about 8 hours of web browsing on silent mode (screen on 40% brightness). The only negative I have is storage capacity. It has less than 500gb of useable space and that is not enough for modern titles. Still, at the price point installing a 2tb ssd is an easy and worthwhile fix.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 4 out of 5 stars
The best 14 inch laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a really great laptop. You won't find many other laptops in this size category for this price. Some cons though. The fans are a bit loud for general use. While gaming they're constantly on, which is expected, but when doing everyday tasks the fans will also intermittently turn on as well, which is somewhat annoying. Battery length is underwhelming as well. Even with an AMD CPU, this thing goes through the battery on the most eco-friendly settings. If you plan on doing any gaming, definitely make sure to plug it in or it will die in about an hour. Power brick is also a bit on the heavier side. Other than that though, a really killer portable laptop for school and gaming.
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Great until it overheated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased when it was on sale on Black Friday and it performed well. Speed is very good and it could play almost any game I threw at it - until it overheated and shut down today while playing Magic Arena. Laptop and keyboard were elevated but got extremely hot despite the fans being on turbo and then the wifi card stopped working. A few moments later the laptop shut off and wouldn't turn on for almost an hour. The laptop wasn't flush on any surface and had plenty of room for airflow - it just couldn't cool as fast as it was heating up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dan S,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2305058593-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and power. Went AMD for the battery life but plugged in this thing has serious horsepower. Not gonna compare as well to a more power hungry machine, but for a balance of power and portability, this G14 is unmatched.
I would recommend this to a friend



















