Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1319 reviews
(1,319 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming laptops that I have tried. When not plugged in to the power cord there is still a great performance from the laptop but obviously it works best when plugged in. The specs are great for a laptop and the efficiency is amazing. Super convenient and comfortable
I would recommend this to a friend Rated 5 out of 5 stars
A Value Powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the sale open-box price I paid, this really can't be beat. My open-box was likely returned because it has a pretty major backlight bleed issue in the bottom right corner of the screen. Only really noticeable in darker or black screens, so not that big of a deal but something to look out for if that kind of thing bothers you. Pros: The biggest plus I have found is how quiet the system is. I have left it on the "Performance" mode which is basically balanced. When web browsing or watching YouTube, the fans are silent. I have mostly been playing NFS: Unbound (meh game btw) since I got it, and while the fans spin up during that, it stays relatively quiet then too (around 57dB). The 4060 is also pretty impressive. Again on NFS Unbound I can run it with graphics basically all High (not Ultra) and get buttery smooth fps. The QHD screen is good minus the backlight bleed mine has... the colors are a little inaccurate but they're vibrant and the refresh rate is great. Not perfect, but overall impressive for the money. The touchpad and keyboard are fantastic. Better than some laptops that cost 2-3x more than this did. Windows Hello for login is also a premium addition that I have seen much more expensive laptops omit. Cons: The speakers are meh. They get loudish, but don't sound great. The 512SSD is a bit small... you can replace it though, so its got that going for it. Overall: One of the first times I've bought a laptop where I feel like I got every bit of what I paid for and then some. If you are looking for a portable and capable laptop with realistic expectations (no, you won't be able to play maxed out CyberPunk on this) and don't want to take out a 2nd mortgage to pay for it, this is perfect.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
THE GOAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device really blew me away with its sleekness, consistency, and absolute power. Greatest Value Laptop of All Time!
I would recommend this to a friend Rated 5 out of 5 stars
WHITE WORK
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Súper fast, clean white, nice size and hard worker.
I would recommend this to a friend- Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Very Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downsized from a desktop to a laptop and this is absolutely perfect for me! Beautiful display, premium build quality, excellent performance!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
I love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it! I love it!
I would recommend this to a friend Rated 5 out of 5 stars
Great little sports car of a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is compact and powerful. It does everything my old ASUS did, only better. I highly recommend for both gaming and working.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
What A Beautiful Beast!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The white color is so pleasant to see it in person. The top cover feels so good to the touch. I am able to play Diablo 4 at ultra high settings, QHD, with Quality DLSS at about 100 fps. With Balanced DLSS, it runs at 115+ fps. I also tried 1080p with Quality DLSS & ultra high, it runs upward of 170 fps. What a performance beast. When running at QHD, gpu temperature is higher than FHD. Since I can't tell the graphics difference between FHD & QHD, I kept my settings at 1080p for cooler temp and higher fps.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Portability
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gaming laptop with excellent portability! A 14-inch laptop that exceeds your expectations.
I would recommend this to a friend Rated 5 out of 5 stars
Good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good computer I used every day for exocad daily and a lot of designing programas
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Heat
Rated 3 out of 5 stars
Nice but can be hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance is very good. However, it has the tendency to get very hot even for some indie game. If I had known it, I will get something else.
No, I would not recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Asus Zephyrus - MacBook Pro competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice indeed. Got this after being fed up with Apple and the cost to replace a battery on my MacBook Pro. The Asus has a nicer keyboard in my opinion, more power, very cool white chassis, and dedicated GPu. All the while maintaining a thin and light! profile. (Not as thin as MPB but good enough that it’s very portable). I use it for software dev and gaming. On another note, windows Linux subsystem had come along nicely, no need to use Mac for a great dev environment anymore IMO.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and sleek feel. It has a nice weight
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Heat
Rated 5 out of 5 stars
Good for gaming!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its portable and has a good specs for gaming. It heats up pretty quickly, must buy cooler pad for it.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
1000 bucks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good laptop , fast and portable , i can play probably all games and it doesnt get hot
I would recommend this to a friend Rated 5 out of 5 stars
Very nice machine.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine it has not ever let me down. I would highly recommend to anyone looking for a capable machine.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Rock Solid Gaming Rig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would I have paid full price for this? Maybe not, so the sale made it particularly worth it. Plenty powerful, multiple performance modes for fan speed is an awesome feature, and the battery life is poor (as expected) while gaming, but doing web browsing and the like yields a much better life of around 7 hours for me, perfect for gaming on the go and getting through a school day on a single charge.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Keyboard
Rated 3 out of 5 stars
It works, most of the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs amazing when it runs right, crashes randomly too often tho. The battery is solid which is nice and charges fast, but it really is just too glitchy to recommend, with crashes doing simple uses, audio glitches, keyboard crashes, trackpad lag, screen blackouts. Get something else for the same $ but better value.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Storm R,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305058593-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1038855/
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is a great combination of a powerhouse work station, lightweight, and long lasting battery!
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Maplestory computer for Pros
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer that can run Maplestory on ultra settings. I can run it 24/7 without any heat
I would recommend this to a friend



















