Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Screen quality
G14 - Good for it's form factor but not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 14 inch laptop. But while gaming it heats a lot. Matte screen is good and battery life too, but not as good as macbook. I would suggest tonise G-helper instead of Asus armory crate. I l liked the laptop overall but it's heating sometimes irritates me
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vaibhav,
We do understand your concern about thermal issues.
It is normal that excessive heat is generated while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Battery life
Great for college
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a year now and its great! I use it for school, battery life is solid, lasts maybe 4~5 hours which is enough for me. I love using this for college since I can game in between my classes lol
I would recommend this to a friend Great working laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried almost every size of windows laptop, and I really do think that this is the best size to get for just chilling out on your bed or on the couch. We have a really bad Internet connection here so a lot of times I just want something to watch a movie on, it works for that. Haven’t gotten to play any games on it yet I’ve tried it has been great.
I would recommend this to a friend- Pros mentioned:PortabilityCons mentioned:Heat
Ok laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop’s performance was ok at best. It’s definitely portable but it has to come with its limitations. It gets very hot and the battery life is very little. It was my first gaming laptop and I was a bit let down. I would only recommend this laptop for less demanding video games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lwnce,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot both the overheating and battery issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305058593-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
https://www.asus.com/support/faq/1015064/
- Pros mentioned:Performance
GREAT GAMING LAPTOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about getting a gaming laptop after having a full gaming desktop, but I wanted to downsize so I started doing some research and found that this laptop was getting a lot of great reviews and recommendations. I went ahead and bought one and I have been blown away by the performance and quality of this gaming laptop. i have been gaming on QHD with max settings and i have been getting more then capable fps. you won't regret the purchase.
I would recommend this to a friend - Pros mentioned:Screen quality
Get this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I have ever owned. Quiet, cool enough when gaming, beautiful screen. I have played Baldurs Gate 3 for hundreds of hours and got my golden dice on this machine!
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Heat
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop , the style of is very cool , very premium feel for the cost. Does get hot
I would recommend this to a friend - Cons mentioned:Heat
Great but HOT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I'd give it a 4.5 if I could but I'll give it 4 stars because 5 would imply that it was perfect for me. Of course gaming laptops get hot but still I was surprised when I found out this thing gets really toasty, even while doing simple tasks, like watching youtube or web browsing. Because of that, I do not consider this laptop lapable. Maybe if it were a really cold day I'd appreciate the warmth. Other than that though? Great laptop.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop for gaming at the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop even surprised me with the 4060 gpu. It runs Diablo 4 at 1200p, on ultra and no dlss, at 130 fps, on performance mode. 1200p is all I use because the 1600p is overkill at this screen size and doesn't make games look better. It also allow you to stay away from turbo and the loud fans.
I would recommend this to a friend - Pros mentioned:Screen quality
Great for gaming on the go!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for gaming, especially when hooked up to a 2K display! Cons include short battery life, but the great screen and gaming cspabilites outweigh it.
I would recommend this to a friend - Pros mentioned:Performance
thewhite killed my eyes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall this is by far an absolute beast of a laptop. i want to clarify i ended up returning this two weeks after my purchase for two reasons one was i over spent and the other reason is as great as it is, the white color is very harsh on my eyes. i like to step outside with my laptop from time to time and let me tell you the sun absolute makes my eyes water off this thing. i would love this in a black color.
I would recommend this to a friend Portable powerhouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this little beast of a machine for $500 off at best buy. Its running all my rendering softwares perfectly and gaming has been a pleasure too. Im always traveling so the 14in is perfect for fitting in small bag. Cons: the power brick is quite large, which adds to the weight and size portability factor. Battery life could be a little bit longer but gets me through a 6 hour flight watching movies.
I would recommend this to a friend- Pros mentioned:Performance
Beast of performance.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought an ASUS ROG laptop, and I must say that it has exceeded all my expectations. If you are looking for a machine that combines power, design and impeccable performance, this is an option that will not disappoint you.
I would recommend this to a friend Very good thin and light gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming laptop about as thin and light as a MacBook Pro. The ram and storage are upgradable and you will probably want to do that
I would recommend this to a friend- Pros mentioned:Performance
Awesome quality for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One thing, I bought it a year ago and it stopped working out of nowhere, just shut down and never worked again. After that, I returned it and got a new one and it was perfect. Great for gaming :))
I would recommend this to a friend - Pros mentioned:Performance
No buyer's remorse!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it and the buying experience was no hassle at all!!! Buy all my cool toys from here!!!
I would recommend this to a friend - Pros mentioned:Performance, Portability
Asus ROG zephyrus G14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for at home and portability, runs games great and good for personal/work as well.
I would recommend this to a friend Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Has some trouble with the Face ID from time to time and sometimes the screen gets stuck in sleep mode and it’s hard to wake the screen up. But other than that it has been great.
I would recommend this to a friendGreat tool, great toy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For portable gaming, not bad. Was able to run Tekken 8 comfortably, had to turn down settings a little on the most recent games for stable FPS. Have also used it for small programming projects and classes with ease. If you need an extremely portable gaming laptop, this is a good one.
I would recommend this to a friend- Pros mentioned:Performance
Great gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and compact but comes with such amazing performance.
I would recommend this to a friend