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Customer Ratings & Reviews

Your price for this item is $389.99
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Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,304 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model with the 4060 seems to have the right balance of power and thermals at a great price. 1 have the 2022 614 with the 6700 as well. My son fell in love with it, so I gave it to him for college. The laptop is nice and light with a solid build and just feels very premium. The white color looks great and is super easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Good laptop, bad backlight bleed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop if you get it on sale. Upgrading the RAM and SSD was pretty easy. My issue is the backlight bleed. I know the screen type has those issues but 3/4 corners have some pretty bad bleed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Incredible G14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is blazing fast. I was and still am surprised by the incredibly fast refresh rate and performance out of this 14 inch laptop. This laptop truly comes in as top 5 best gaming laptops of 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good purchase runs perfect. Highly recommend this model

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great College Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop, great for college (I’m a mechanical engineer) as well as personal tasks and gaming. Does get a little hot on the bottom but not really a big issue for me

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop overall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for a gift. I bought this for my brother and nephew and they love it they had no issues running any game. The specs are great for the price which we got a deal under 1k. It’s very portable and quiet even on turbo mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should you buy it?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it since around Christmas 2023. All in all I can say it does everything I need it too, I can stream and play call of duty and other intensive games with no problems. The graphics quality is amazing and very clear. There are no major cons to this laptop, my only complaints are that the laptop gets pretty warm and the fans are pretty loud, and the charger block gets pretty warm as well, it’s not a huge deal but kind of scary because of risk of fire. Also the battery life isn’t the greatest at all and it needs to remain plugged in while playing games or it will die with-in 30 mins to an hour. All in all I would recommend this laptop to anyone who wants a good starting gaming laptop to play anygame on the market right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop you can help with for the price. The ability to add ram and update storage

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Energy efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop once optimized can draw around only 5 watts while doing basic tasks, leading to a very long battery life. The only drawback would be windows updates breaking the AMD software and causing the brightness to be locked at maximum.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing laptop must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just amazing . I am undervolting the system to get a battery life as good as an ultrabook but trust me you cannot get anything better than this on this price . The only down side is that I tool this to India and it does not comes with international warranty

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best laptop I ever had, I use it for work (with a linux partition) and for fun (on the windows partition). Upgraded to 64GB of ram and 8 TB of storage, great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, small laptop. Easy to travel with. Works fine. Battery quality is good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop for the price and on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this bad boy on sale. The ROG Zephyrus G14 is amazing. Gaming on this little laptop is a blast. So far Been enjoying gears 5 and the game plays great. Highly recommend if you are someone that likes to game but is in the go

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    BEAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and the levono legion slim i5. Both had similar specs except I was able to upgrade the RAM in the g14 which was a huge advantage. Returned the lenovo even though it had an OLED display.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 2 out of 5 stars

    Its too Hawt!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredibly powerful however, the bottom of the laptop is always extremely hot. Even when plugged the battery charger feels like its almost left in a sauna. Also, this battery drains fast. The fan is loud and you can hear it especially if the room is silent. I would've kept this laptop if only the heating wasn't the issue; however, its very worrisome when your just googling and the top of the keyboard panel feels like it was its been left outside on a sunny hot day.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PeterC,
      We regret to learn that you are experiencing overheating issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2305058593-0034).
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1015064/
      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming laptop can run anything at a solid price. The memory is kind of low but with the total tech any upgrades you buy can be brought to geek squad and they will install it for free. Like with all laptops, to game you should play with it plugged in but can last for a while without it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surprised at the graphics capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised how well it runs, I played The Last of Us Part 2 Remake on max settings and it ran buttery smooth. If you put it on eco mode via Asus's Armory Crate, you can also have no fan sounds when on battery and browsing the internet/watching Youtube. Great laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Good laptop but has its own issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a decent laptop, specs were fair for the price and it did everything I needed it to, aside from the not as great as expected battery life from a 14" laptop, which was one of the reasons I purchased it. The biggest issue is a 2-part thing: First, ASUS's software isn't great, replace it with g-helper if you can if you want to resolve a lot of potential issues (which you really shouldn't have to do on a new laptop), and secondly, a somewhat common issue I only found out about recently had begun occuring where the keyboard would just disconnect and would only work after waiting for ~5 minutes or restarting the computer, which is beyond frustrating. I tried checking all the forums and trying different settings in the ADUS software/BIOS (with the laptop and Windows both being up-to-date), and decided my time would be better spent with a newer laptop anyways, which hopefully wouldn't have this issue. I still like ASUS and would still suggest them, but would recommend against this laptop unless there is a screaming deal or am easy solution is found.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgradability and balanced performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent and I had to exchange the computer 2 times because the first one had some internal issues. The second computer was not very clean so I had to replace that. but after exchanging two times, I got this gem. This computer is very fast, it has good upgradability. I upgraded this from 16gb to 32 gb and 512gb to 2tb. Now this laptop is very reliable. I use it for my work, games and watching movies. The tone of monitor looks good and the sound system is banging as well. Coming from Hp pavilion 2017, I gotta say this is huge upgrade for me and I am thankful for being able to get this gem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    check your open box products very carefully!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with this purchase. I bought the laptop during my vacation in the US and didn't have time to thoroughly inspect its condition after picking it up. I purchased it as an open box excellent product, trusting that Best Buy's Geek Squad accurately evaluates their items. However, it turns out I received a product with a replaced SSD that reports 7766 hours of work and is an older PCIe 3.0 version. Additionally, there is a bad pixel that is only visible on a black screen, which I didn't notice earlier. Unfortunately, as I am no longer in the US, Best Buy is unwilling to assist me. They are only offering the option of a return with no possibility of partial refunds or alternative solutions. This lack of support is disappointing given the discrepancy between the advertised condition and the actual state of the laptop.

    No, I would not recommend this to a friend
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