Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1319 reviews
(1,319 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good purchase runs perfect. Highly recommend this model
I would recommend this to a friend - Pros mentioned:Ram
Rated 5 out of 5 stars
ROG Zephyrus G14
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and customizable with extra RAM and SSD; 4060 works for most games at medium to high settings.
I would recommend this to a friend - Cons mentioned:Storage
Rated 4 out of 5 stars
its good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is good, but need to have extra add ons so price is higher than it shows. Storage is definetly something that should be upgraded right off the bat and if you plan to be out for long the charging brick is pretty bulky and heavy.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Graphics !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics are way more than I expected! Runs so smooth! Couldn’t have been any happier with this purchase! 10/10!
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Solid gaming laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop does what it needs to do tho the heat was too much even when it wasn’t in use for games
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 3 out of 5 stars
Ideal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this computer, it can be used for everything, and you can take it everywhere, if you want to work and play, it is ideal
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Erick M,
We are happy to hear that you are pleased with the laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2305058593-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Rated 5 out of 5 stars
Nice design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for a few weeks...loved it so far. Looks sleek and nice. A little warm even for normal use(not gaming) but not a big deal. Got it on sale so overall very nice quality for the $.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great Hardware but lack of quality control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The zephyrus g14 hss for severwl yeaes been the best offer for portability and performance with overclocking ability out of the box. Some of the highesr spec notebook grade Hardware but lack of quality control.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best of its generation.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming laptops. Played Final Fantasy Remake at 1440p(external monitor) 100fps with no problems at all. Very smooth for video editing (Da Vinci Resolve).
I would recommend this to a friend - Pros mentioned:Ram
Rated 5 out of 5 stars
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop for the price! It runs the current AAA games at almost the highest graphic settings smoothly. Very easy to upgrade the SSD (which I added a 2 TB SSD)and add a stick of RAM too.
I would recommend this to a friend Rated 3 out of 5 stars
Hot device (literally) with poor OpenBox Support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start off by saying my 3-star review limits bias toward the OpenBox purchase experience, which I'll get to at the end and should get a 0-star based on the Asus’ policy. First, the device is attractive and feels well-made. The chassis, keyboard, screen folding, and touchpad are all very good (5-stars). The processor and graphics compared to our other devices are outstanding (5-stars). The display is good, not great. I like the size and it’s clear but do not expect the depth and contrast of other panels, especially if you have worked with OLED (3-stars). Performance is exceptional, however, it comes with operating temperatures that cause high fan noise and require a laptop pad. If you're doing anything graphics intensive, expect to feel significant heat rising up from the keyboard too (1-star). The storage -- it's a terrible mismatch to other capabilities: this device should not be equipped with less than a 1TB drive. After installing office apps, syncing one-drive and adding one game, I have less than 100GB left. No room to think about videos or any other digital content without upgrading the SSD (2-stars). Lastly, Asus and its warranty policy for OpenBox purchases. I invested time to get the warranty moved to my name and wanted the expiration date updated to reflect my purchase. During that process, I learned Asus for any device owner transfers or OpenBox purchases will provide only a 90-day warranty. I could even understand if they limited it to 1-year from the first registration -- that would make sense and cover me for another 10-months. Asus is sending a poor message about their product when they default to a 90-day warranty. (1-star). Please do keep the heat, drive space, and poor Product support by Asus in mind if you consider this device, especially as an Openbox "deal." The Warranty and Product Support may ultimately result in returning this device since many other brands that Best Buy carries will honor their full warranty even for OpenBox.
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price but one of the hinges on the screen broke after a year of use. Geek squad took care of it for me.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect Replacement for my older laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good battery life and if you have cloud storage, 500GB is not bad to start with. You can even expand the storage if you like though it will be costly. This is just the ideal computer to have for all your work and gaming needs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Top Tier for an affordable price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has the best performance, graphics, look and easy to use... for the price? You can not beat it. I am obsessed with my new Zephyrus and I recommend it to anyone looking for a new gaming laptop.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 4 out of 5 stars
Decent laptop in need of some QA
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good gaming laptop, does suffer from some manufacturing quality issues, some backlight bleed, some noise/whiny fans, but overall a decent laptop at this size
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for my buck. It does everything I need it to do as a beginner. I get to game 1-2 games with my best friends and I can do some light work without needing to move to a desktop.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 5 out of 5 stars
Good laptop, good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for videogames, the video quality is great when running on performance mode. I was also able to upgrade the SSD to 2TB pretty easily as well. Only downside is that the fans can get a little loud.
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop just make sure drivers are updated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my sister. Light and powerful machine. She encountered battery draining issues until she updated the AMD and Nvidia drivers. No other issues and she is happy with the laptop.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
New to PC Gaming - So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always exclusively played Xbox but wanted to play PC-only games and PlayStation exclusives. Don't really have anything to compare it to but so far I have zero complaints and have enjoyed it!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect gaming laptop for younger teen.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works even greater. My son is able to play pretty much any game on this. Up next we hope to upgrade his storage! This laptop runs great and we have zero complaints.
I would recommend this to a friend



















