Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Storage
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality and runs very smoothly. Only thing that’s is a downside is the storage of the pc.
I would recommend this to a friend - Pros mentioned:Performance
draft and gamming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent choise for gamming and drafting. ive been using it for work and gamming and it runs perfectly, the rendering and sketching runs fast and make my work easier.
I would recommend this to a friend - Cons mentioned:Fan noise, Heat
Had better battery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one . Fans makes too much noise and hear is generated a lot.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lucky,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The problems you've experienced were not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the fan noise issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305058593-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Nice! Very satisfied with the experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moonlight color looks great both in office and natural light! With 3 mos of XGPU, very quite when playing Palworld. Lightweight as well
I would recommend this to a friend- Cons mentioned:Heat
Good gaming/CAD machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine good for gaming and simple CAD. Does get quite hot when fully loaded. SSD is small and needed to be upgraded out of the box.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Keyboard
Unreliable Laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this laptop for about a year for college and gaming, I would say stay away from this laptop. This laptop has given me plenty of issues. The Laptops motherboard was fried due to heating issues which luckily I had geek squad warranty to cover that. The laptop's keyboard would disable by itself occasionally which was super annoying. There are occasional screen flickering, blue screens, and other QC issues. Which shouldn’t be on a laptop that costs around 1500 dollars. Even the chassis chipped on the corners of the laptop which was disappointing since I always take great care of my electronics. Although this laptop plays games very well on 1440p and the display is nice. If you’re on the fence on getting this laptop, I would stay away from it. I had to end up selling this laptop after a year since this laptop has been horrible when it comes to quality and reliability.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which our Product team will review.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email, us at customerloyalty@asus.com and include the case number "N2305045852-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS LAPTOP REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE LAPTOP ITSELF IS NICE AND COMPACT, SO IT MAKES IT EASY FOR ON THE GO PROJECTS, DEPENDING ON THE PROGRAMS IT DOES RUN A BIT SLOW
I would recommend this to a friend- Pros mentioned:Battery life
Very functional laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Use it primarily for work. Great screen, really like the keyboard and great for travel. Also, pleasantly surprised at the battery life.
I would recommend this to a friend Seems to last just fine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for almost two years, no issues so far. The build quality is pretty nice. The other reviews are accurate in terms of performance and all that. You can't buy it on best buy anymore, so I don't know why someone would be reading this.
I would recommend this to a friendGreat choice for gaming and portability.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Lucky enough to get it for $1300 on sale. The size is perfect. Only con is I wish it had more storage space. 500gb is not enough.
I would recommend this to a friend- Pros mentioned:Performance
Powerful yet sleek, with great battery life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powered by an efficient yet powerful cpu, in ryzen 9 7940HS, and nvidia rtx 4060, i was able to play every game in max setting with a comfortable fps.
I would recommend this to a friend - Cons mentioned:Fan noise
Great laptop for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is a solid 14in gaming laptop for the price. The only downside is the fan is a little bit noisy and the keyboard gets a bit a hot.
I would recommend this to a friend Great Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop all around. For the hardware that this has it is very small and lightweight. Great for school and gaming all in one small package!
I would recommend this to a friend- Pros mentioned:Ram
Excellent Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Worth every dollar! I upgraded to 1TB drive and added 32GB SODIM. Only now I realized they sell 48GB sticks so the max RAM is 64GB.
I would recommend this to a friend - Pros mentioned:Performance
Fantastic laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop looks amazing and plays very well. Perfect gaming device for when you are on the go or traveling.
I would recommend this to a friend - Pros mentioned:Performance
Solid gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid gaming laptop. It runs games beautifully. The picture quality is fantastic. Even though it’s white, it’s easy to keep clean. 10/10.
I would recommend this to a friend Great value for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value for what you get is amazing. Super fast and small enough that you can take it everywhere and game all day with.
I would recommend this to a friend- Pros mentioned:Performance
Great for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall, just having some issues with how hot it gets for simple tasks, even after just opening it.
No, I would not recommend this to a friend Best laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop you can help with for the price. The ability to add ram and update storage
I would recommend this to a friendGreat 14" laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is just amazing especially for the price I got it for Open-Box. Very compact and good looking and very capable for it's size.
I would recommend this to a friend