Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- |
- SKU:
- 6535495
Customer reviews
Rating 4.5 out of 5 stars with 1319 reviews
(1,319 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Instant Response Time in Everything I do!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything... absolutely everything i do is smooth. internet. adobe. audio. graphics. the response time in everything i do is instantaneous. there's no holdbacks, setbacks, drawbacks. easily will last me 5-6 years.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Nice, elegant, fast gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very tiny and strong laptop, and with very strong specs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best laptop on the market.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance especially for the price range 100% recommended.
I would recommend this to a friend Rated 5 out of 5 stars
An amazing laptop for more than the average gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds up pretty well with the latest releases i played r6 siege, and helldivers and they perform outstanding and at a good quality thanks to the screen. Of course im not a hardcore gamer but definitely not a causual one and this laptop is amazing for gamers and those who want a productivity laptop
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
amazing gamming machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing laptop!! great for games and work. screen beautiful
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great for gamers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale, fantastic laptop runs any game I throw at it.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good laptop. Great screen and plays modern games at high settings.
I would recommend this to a friend - Pros mentioned:Performance
Rated 2 out of 5 stars
A big Asus Disappoinment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping I would be able to game when I am traveling for business, but it didn't work out. The laptop was a bit heavy, plus it would get hot while on my lap. Asus disappointed me yet again with their ROG Laptops, battery life was horrible while doing basic web surfing. The gaming performance was good, but I rather game on a Desktop. Another drawback was while the laptop was on your lap the monitor would stick out and would bother my knees. I didn't like that this laptop would not charge via USB C, but would only charge by barrel charger.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bob W,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issues described, we recommend following the steps in the FAQs below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306010246-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:Performance
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well for gaming and it has good quality.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
God
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tooooooooooooo goooooooood 10/10 wow wow wow amazing
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great laptop for a great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get it at once. Dont think twice. You wint be disappointed.
I would recommend this to a friend Rated 4 out of 5 stars
No thunderbolt 4 connector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im new to laptop gaming etc music making it has a USB C is that the same as a thunderbolt 4 connector thing? Please let me know if https://www.bestbuy.com/site/sku/6541302.p?skuId=6541302. Is a better purchase only difference is ports and ryzen 9 7740HS to an i7-13700KF
I would recommend this to a friendRated 3 out of 5 stars
Seems ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SSD failed after 1 year, had to replace. Everything else ok.
No, I would not recommend this to a friendRated 5 out of 5 stars
Asus g14
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little machine , have tested the Lenovo legion slim 5 14 with ryzen 7it’s just more silent and has oled if you like but for games oled can be tricky , but ryzen 9 promises more in a long run , other thing I’m not sure is if this version has mini led . But in my opinion is the best gamer 14 inches.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
G142023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for a works well for school and gamming.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Nice collar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price and performance very good ..I love the collar
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Nice hatchback
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptops. It has powerful performance and easy-to-take.
I would recommend this to a friend Rated 5 out of 5 stars
Great Gaming Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop, its great for casual gamers like myself. It can get a little warm but the fans do a good job of cooling it down. I was having an issue with the battery life at first but after turning the refresh rate down to 60hz, I was able to get much longer times in between charging. Overall, I am enjoying my experience!
I would recommend this to a friendRated 5 out of 5 stars
Great Portable Gaming Laptop
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this for school and gaming and it has not let me down in either. the ryzen 9 processor paired with the laptop 4060 is a killer combo, i can play all my games over 60 fps and the school work is a breeze on it. ONLY DOWNSIDE is the fact that it does not have a desicated ethernet port but thats not that big a deal if you get a type c to ethernet adapter
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Very good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing laptop it runs very well and smooth
I would recommend this to a friend



















