Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
Happy Son=Mom Won
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my 19 year old son's Christmas gift, as he is a big time gamer. He is over the moon and loves it! He even took it to the university today to use for his graphics class.
I would recommend this to a friendSmall package, great power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Minus one star for the bad power management software, but there is a replacement available that fixes these issues.
I would recommend this to a friend- Pros mentioned:Performance
Should work out of the box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality gaming laptop. Only thing is non gaming applications are hit or miss. Valorant for example will not run out of the box because of virtualizaton in bios
I would recommend this to a friend Good laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product served my gaming needs well would buy again
I would recommend this to a friendHighly recommended 14" for easy portability
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for productivity and light gaming. Pretty sturdy and quiet, with good display, speakers and excellent touchpad.
I would recommend this to a friendHigh quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this laptop is quality. The most impressive thing I love is the 500nit screen. I have had laptops with very poor screens and good hardware in the past. I will never neglect researching the screen again.
I would recommend this to a friendWorks well overall
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the laptop works well, but there are a lot of small issues which add up. At the time being, sometimes the keyboard will randomly stop working.
I would recommend this to a friendCompact yet powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop absolutely blew me away. I could run League. Valorant and more games at 200fps plus at 2k max settings. Those who own this product are lucky gamers.
I would recommend this to a friendGreat, but bad backlight bleed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to give it 5 stars, but there's one major drawback. I have some pretty bad backlight bleed in the bottom corners of the screen, but the left corner is by far the worst. I get constantly reminded of it when playing visually darker video games or watching darker videos. I have to drop the brightness to 70% to make it almost unnoticeable. I will be exchanging it for another laptop in hopes that it won't have the same problem. I'll update this review after the exchange.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sev L,
We sincerely apologize for the display issue you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. As a customer-oriented company, we are committed to providing a positive shopping experience every time. We understand that you returned the device, and we hope the replacement operates normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2305058593-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Powerful laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great piece of hardware and installing g helper makes this 100% better. The price point is great and is currently my travel laptop for work and gaming on the go.
I would recommend this to a friendThe best gaming pc
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and reliable laptop, haven’t had any trouble in more than 1 year of use. Highly recommended!!!
I would recommend this to a friendVery good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. He loves it so much. The style is very sleek. He. An fold the computer flat as laptop. He basically use it for school homework and some games like roblox. Very good buy.
I would recommend this to a friend- Cons mentioned:Keyboard
defective unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up a defective unit as the wifi connection was consistently spotty, the laptop would freeze for a few seconds while in the middle of typing, its track pad was mostly unresponsive and video playback had considerable lag when connected to an external display, plugged and unplugged. BB was understanding enough to provide store credit outside of their return window and picked a different laptop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that the place of purchase has replaced the device and we hope the new device runs smoothly and you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306010246-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Overheats
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop seemed great at first, but after about 4 days of playing fiveM, about two hour sessions a piecs, the thing overheated. I noticed it was burning the heck outta my leg and i turned it off, and when i turned it back on and booted up the game it was like a google slides presentation. If you wanna game for an extended period of time, look elsewhere
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jimpegger,
We regret to learn that you are experiencing overheating issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306010246-0024).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop its a good portable size and also has some good parts for momeys worth im in love so far but lets see how well it works in the long run
I would recommend this to a friendIncredible performance offset but horrible battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres so much to like about this laptop - the short version is that of youre plugged in most of the time, you will love this laptop! All video games on high settings thanks to 4060. Great display. Love the portable size! Sound is amazing. Heres the bad: 512gb HD is a joke. 16mb of Ram is just okay. But the ultimate deal breaker for me is that u get MAX 2 hrs of battery life when youre NOT gaming. I love ASUS and this is a black friday steal but its probably getting returned :(
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the laptop. We sincerely apologize for the battery issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Before returning the device, we recommend following the steps in the FAQ below to troubleshoot the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2305058593-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Great one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not an expert of PCs but this one pretty much satisfies my need for gaming and working. I travel for work a lot, this 14 screen is exactly what I need.
I would recommend this to a friendA simple honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop, the only two things that I don't like are first where the fans are located, and second, the numbers of USB ports (it only have 2).
I would recommend this to a friendComputer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in college for engineering and the programming I use works great on the computer. You can also game on it. Over all very successful purchase!!!
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice performance and looks, returned because i was used to 16 invh screen. Couldn't adjust to a smaller screen. Other than that great laptop.
I would recommend this to a friend