Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
Everything I wanted in a laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for something to help keep me gaming when not at my desktop. This checked all the boxes at a great price point.
I would recommend this to a friendGreat Computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer would recommend got it open box use it everyday love it and I had Alienwire 3070 ti and I really like this
I would recommend this to a friend- Cons mentioned:Heat
Thermal issues and a boot loop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a NICE looking laptop. But even just surfing chrome the laptop felt warmer than it should hve, or at least what i would expect. But running a game, thats something else. WASD so hot that it was uncomfortable to hold ypur hand to it. BIOS update (standard part of windows ypdates) les to a boot loop issue. Allost feels like this small of a chassis is too keeps the high end components cool
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SHADOSTRYKR,
We regret to learn that you're experiencing overheating issues with your notebook and we would like to apologize for the inconvenience caused. This is not the kind of experience we want our customers to have with any ASUS product and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand how frustrating it must be to experience a product not performing as expected, and we want to make it right. We recommend following the steps in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306010246-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
Asus zephyrus g14 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, love it! From the box to the incorporated power source, it totally satisfied my expectations!
I would recommend this to a friendGreat travel laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop overall bang for your buck especially on sale, 4060 is a bit underpowered for QHD gaming I think 4070 just right but really I would like a 4080.
I would recommend this to a friendNice laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gaming laptop, only downside is that ASUS decided to go with the MediaTek WiFi card and threat WiFi card is a REAL PAIN. Everything else is the best.
I would recommend this to a friendAsus for the win
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a huge upgrade over my last laptop. I absolutely love this little powerhouse. Mostly used for school work.
I would recommend this to a friendSo happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device. Smooth and fast. The store had it ready in good time. Good customer service from employees.
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very good, I recommend it to everyone, it can be used for everything, for juices and for professional work, it is just like it and it rounds very well.
I would recommend this to a friendGood laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great fast good screen has a webcam had a older one that didn’t have one
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright. Screen is just too small for me after some time. Otherwise its still good for traveling!
I would recommend this to a friendValue for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and value for money. Heating and fan noise is similar to normal laptops and it's not a con for the performance it gives.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact gaming laptop with great GPU. 14 inches is not very good for nonstop gaming. (Airflow) IR camera included. 165Hz is not bad.
I would recommend this to a friendAmazing little laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop plays any game and it looks great. Customizable game profiles amd settings make this incredible.
I would recommend this to a friendEverything works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the start, everything were a bit gitchy then everything went back to normal after a bois update.
I would recommend this to a friendBeast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. As always, asus never disappoints me. Why don’t you make it black? White is hard to handle without dents.
I would recommend this to a friendGreat, but....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specifications and excellent performance but the speaker started crackling after 2-3 weeks and I ran out of my return period.
I would recommend this to a friendVery good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop more than I expected and it is very good to play only you have to adjust your settings
No, I would not recommend this to a friend- Cons mentioned:Storage
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product. But ended up returning it due to lack of storage other than that could of been a keeper
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Value Customer,
I'm sorry to hear that you are experiencing storage issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit , but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2305058593-0006) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast!!! Best picture!!! I was looking at other laptops, I choose this one because it has the best best bang for the buck.
I would recommend this to a friend