Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for gaming. Great graphics. Totally worth it.
I would recommend this to a friendAmazing laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an amazing laptop for the price. The only downside is its 14 inch screen but other than that its perfect!
I would recommend this to a friendLaptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item as described best buy good customer service.
I would recommend this to a friendAsus Rog G14
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. If you want to play valorant you will need to do some work around as it is a weird build. Overalls a good device
I would recommend this to a friendGreat value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer, worth every penny. Screen brightness was better then last years
I would recommend this to a friendAsus ROG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is really fast and easy to use. I upgraded from a PC that only had the 1060 in so the improvement was obvious.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop handles everything easily. Never an issue with asus gaming computers I have purchased.
I would recommend this to a friendAvoid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Costs $1,600, but runs like it cost $400. Bloated right out of the box and requires lots of tweaking to get it to even function somewhat normally. Gets super hot and has poor battery life. Transitioning between plugged in and laptop mode is slow and shifts my desktop icons everywhere. Sometimes this thing takes a long time to even turn on and show a display. Programs take a long time to open and often run buggy. Touchpad is way too sensitive and the gestures are constantly triggered, causing windows to close and scrolling to jump all over the place to the point I can barely use it as a non-plugged in laptop. I would not get this again and am very disappointed since it's supposed to be a high-end laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brandon,
Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating and battery issues described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306010246-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1043914/
zephyrus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good laptop rtx4070 is the sweet spot for 1440p anything over 4080 version will be waste of money especially if ur target is 1440p gaming
I would recommend this to a friendG14
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and powerful combined with portability makes it a great option
I would recommend this to a friendRog for life!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little computer has blown my mind. I had super high expectations. But it has even exceeded those.
I would recommend this to a friendAmazing all-around laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves great for college in its light and small portable white case and plugged up on the go gaming for downtime
I would recommend this to a friendNot a fan, despite it having them. (Returned)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this. It felt very clunky and slow right from the start. I loved the size of it but between the low frames I got from both old and new titles and the fear that it would take off and fly into space with how loud the fans could get it just wasn't for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306010246-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Excelente laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the clarity of the screen and its audio is good, besides it runs the games well
I would recommend this to a friendSmall Asus gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase . Powerful machine, small, feels nice, relatively quiet all things considered
I would recommend this to a friendLaptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the specs of this computer. The price is pretty unbeatable for what is offered with this laptop.
I would recommend this to a friendLeave my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop i ever had I’m majoring in computer science Which this product is perfect And the color is really classy white
I would recommend this to a friendROG g14
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value got for 900. E. E. E
I would recommend this to a friendExcellent gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is up to my expectation have not used all the functions but so for it is good.
I would recommend this to a friendSolid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid computer. For the $, you are not gonna find a much better option for the value/power/usability and features that come with it
I would recommend this to a friend