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Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,319 reviews
  • Rated 5 out of 5 stars

    Review on best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Very good products in best buy. The site is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. It’s a fantastic computer, I have used a half of year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a bit more, but i probably shouldve done more research on it first

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer had lots of issues since the get-go. Had to take it in multiple times and most recently due to it shutting down after about 20 minutes of operating or under any kind of load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good reliable and always working good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG Zephyrus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, and good price. No complaints until now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG Zephyrus G14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop plus good internet security included with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Amazing laptop and I got a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus G14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, beautiful design, excellent performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best invest in technology, quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonder full

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer ver happy to take the stuff happy and very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very friendly and helped me get what I came for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome and would buy again and it’s a awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top tier laptop for a great price can’t believe it was so cheap

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Would not buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to the store because of frequent re-starts which lost a bunch of files. Luckily, the Geek Squad solved the problem. Still not impressed with the device, though. It overheats very easily.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306010246-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really good gaming laptop overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and very light weight Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use! Very please with this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Glad to get an open box with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture quality. Samsung is a great product.

    I would recommend this to a friend