Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a bit more, but i probably shouldve done more research on it first
I would recommend this to a friendLaptop purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were very friendly and helped me get what I came for
I would recommend this to a friend- Cons mentioned:Heat
Would not buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to the store because of frequent re-starts which lost a bunch of files. Luckily, the Geek Squad solved the problem. Still not impressed with the device, though. It overheats very easily.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306010246-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Review of laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and easy to use! Very please with this laptop!
I would recommend this to a friendAwesome laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. Glad to get an open box with no problems.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer, not too heavy would be better with 4090
I would recommend this to a friendG14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier laptop for a great price can’t believe it was so cheap
I would recommend this to a friendwonder full
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer ver happy to take the stuff happy and very satisfied
I would recommend this to a friendNotebook for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the notebook, just as I expected, good buy!!!
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for an open box model, like-new experience.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and very light weight Worth the money
I would recommend this to a friendMs.J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture quality. Samsung is a great product.
I would recommend this to a friendHi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for video games and entertainment as well as comfort
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall works great. happy with my purchase. good laptop
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for getting into pc gaming. I would highly recommend.
I would recommend this to a friendThe best in BestBuy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! Computer is perfect for everything needed. My son loves it .
I would recommend this to a friendVery Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing from my point of view. I got it two months ago.
I would recommend this to a friendAmazing gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for me and it works amazing.
I would recommend this to a friendAmzing laptoo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is so lit!!!!! I am so happy with the purchase!!
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Only issue is the body material.
I would recommend this to a friend