Customer Ratings & Reviews
- Model:
- GA402XV-G14.R94060
- SKU:
- 6535495
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.
This summary was generated by AI based on customer reviews.
G14
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving this laptop! No problems a all! I would recommend to a friend!
I would recommend this to a friendBest gaming pc for your price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been really good for me so far. I loved it so far!
I would recommend this to a friendGET IT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing play on it everyday.❤️❤️❤️❤️❤️❤️❤️
I would recommend this to a friendGreat gaming computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the money………….:.:…………………………….:)
I would recommend this to a friendRTX 4060
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the use of this powerful device fantastic
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing. The graphics was incredible.
I would recommend this to a friendVery good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, especially with the $200 off sale Best Buy had.
I would recommend this to a friendThe best laptop value around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is incredible it is the best value laptop around
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is really good. I am using it for gaming purpose
I would recommend this to a friendNot what I expected for $1,000+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need to but constantly drops wifi connection for no reason. Apparently its a known issue and to fix it I need to change my wifi card. Why? Its brand new. Why doesnt it just work?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David K,
We sincerely apologize for the connectivity issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact the place of purchase for an exchange or return if you are still within the window. Rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305058593-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015073/
Programmer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Very satisfied. Will recommend this model.
I would recommend this to a friendLove this Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop its quick and light.
I would recommend this to a friendGaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well has a lot of power for a small laptop recommend
I would recommend this to a friendFlawed machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like it but I had to exchange the first two due to excessive backlight bleed. The third screen was noticeably better but the keyboard light would bleed out onto other keys, making the other keys look cracked. Wifi is a hit or miss. Mediatek I think. Recommended upgrade is to swap it out for an intel AX200 or 210. It’s a very flawed machine with a customer service team known to be useless. Not comfortable knowing that I’ll probably have to deal with their CS which you can find many nightmarish stories about online.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leo Shiro,
Please accept our sincere apologies for the problems you've encountered with the notebook and our support team, as well as the inconvenience. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
It is our understanding that you have received a replacement device, and we hope that it's functioning normally and that you are enjoying using it as well.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306010246-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Powerhouse!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and the service in picking it out was great
I would recommend this to a friendGreat for this year’s releases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes! Can’t wait for Phantom Liberty on this machine!
I would recommend this to a friendPoor product, poorer 'support'
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been trying to support Best Buy by buying electronics here as a first choice. That will not continue. This was a terrible product, a lemon that never worked. My son is at college overseas so we couldn't bring the item back immediately every time it failed. It worked for an aggregate of two months over a 12 month period. On the third repair request, we were told that Best Buy closes it's one year warranty period early so that, although we were still technically in warranty, no repairs could be made. Additionally, the repairs are only processed through Best Buy centers so the manufacturer will not support it's product either. No more Asus, no more Best Buy for me. Find a company that recognizes a lemon and will not employ shady behavior to avoid liability for a broken product.
No, I would not recommend this to a friendGood specs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was good for gaming great fps for latest gaming
I would recommend this to a friendEasy and Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Sturdy. Great screen. No issues at all.
I would recommend this to a friendRobust and Productive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop, more so with RTX4060 combination
I would recommend this to a friend