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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1308 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the ROG Zephyrus G14's performance, battery life, and screen quality, frequently praising its portability and compact size. Many appreciate the upgradable RAM and the sleek design, although some users note that the device can get warm and the fans can be loud. A few customers also mentioned concerns about the keyboard's reliability and the storage capacity. Overall, the positive feedback on performance and portability outweighs the negative comments regarding heat, fan noise, and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,308 reviews
  • Rated 3 out of 5 stars

    Powerful Performance BUT Powerful Headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, very good product. Relatively cheap price, has powerful performance, and has a good keyboard + aesthetic to boot. A view issues I had was bad backlight bleed/IPS glare on the bottom corners of the screen which is a BIG issue if you enjoy watching/playing content with dark/low lighting; ESPECIALLY awful for movies and TV shows considering the 16:10 aspect ratio forces black bars on the top and bottom of the screen, making the issue exponentially worse. For whatever reason the first unit I bought didn't have working wifi.... and after I replaced it with a new one 3 weeks later there were Bluetooth issues. The Bluetooth issues were able to be fixed with no problem by uninstalling and reinstalling drivers but still a very big issue for someone not willing to go through all that. The battery life is what I would expect from a machine like this, pretty decent but nothing to brag about. The 2022 model somehow how longer battery life on light use than the 2023 model, which is a weird "quirk" but on higher loads, the 2023 is better. Lasted me about 4-8 hours on a full charge depending on what I was doing. The surface of the laptop was very hot when gaming which can be very uncomfortable, and even painful at times. I set a temperature limit to make sure the components wouldn't get that hot, but very big design flaw for a laptop that is meant to be thin and light ie. used on your lap or in other odd circumstances. Very powerful and portable machine, for a pretty good price if you can catch it on sale, but it takes some time and tinkering to optimize. Not quite as "plug-and-play" as I would like this laptop to be.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We greatly appreciate your feedback which our Product team will review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305058593-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus Zephyrus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I couldn't ask for a better all around laptop & alot of these reviews I see just say it all. I got this a few weeks ago as a birthday gift. Let me just say. It runs amazing!! Also starfield looks gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Performance and Sleek Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance-wise, the AMD Ryzen 9 processor, coupled with 8GB of memory, delivers seamless multitasking and impressive speed. The NVIDIA GeForce RTX 4060 graphics card ensures a stunning visual experience, whether you're gaming, designing, or simply enjoying high-resolution content. The 14-inch QHD display with a 165Hz refresh rate is nothing short of spectacular. The colors are vibrant, and the high refresh rate provides smooth gameplay, making it a joy for both work and play. The size of the laptop strikes a perfect balance between portability and screen real estate.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    More Suited for Casual Gaming...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming in at a small 14” screen, the ASUS ROG is certainly a spectacle to behold. The ROG comes in a meticulous box, unlike most generic packages, with the intent of creating a “luxury gaming” aesthetic. Upon the initial booting, there was quite a noticeable amount of time for the screen to turn on, which is not ideal. Subsequent boot up times were also long. The charging, utility, and gaming ports, unlike most laptops, are at the center of the lefthand side which perhaps makes it easier since you won’t have wires wrapping around the laptop. The interior finish of the ROG has a matte feel which further distinguish it from their gaming laptop competitors. Additionally, there are three color options for the keyboard backlight in regards to brightness which is a nice touch. However, these features are ultimately trivial. The keyboard is as equally compact as the screen, making it difficult for everyday utility use such as writing but that nay simply be a personal preference. Before launching any game, the laptop already felt quite warm so it would be best to play on a flat and cool surface to prevent any issues. What was realized later when playing a game was that the ROG never quite escalated in processing which, in turn, never caused it to overheat. The graphics on the games were incredibly low fidelity, coupled with a small screen, making it a very unenjoyable experience. Although the ROG is certainly capable of displaying UHD, it does not appear to be a defaulted option. In terms of quietness, the ROG is fairly silent and the fans are not too noticeable but as mentioned before, it is likely the low processing power is the reason behind these qualities. Upon a second attempt at gaming after a reboot, the graphics were a lot better but it still falls short of expectations given the cost of the ROG and effort placed to make it appear as a luxury gaming machine. With adjustable settings, processing power can be altered to improve the graphics and framerate; however, even at its best, it falls short of the larger more powerful gaming laptops. While small, the ROG does have appeal for a more casual gamer who uses it for everyday activities and the occasional gaming every now and then. But without the addition of add-ons to aid with the processing and RAM, this laptop is not ideal for the more hardcore gamer. In addition, the 512 Gig storage is relatively low and will limit the amount of modern games you can have on hand to just a few.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear HankW,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2305058593-0001) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid gaming and dev laptop choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little gaming laptop for the price. Also easily user upgradable. already bumped the RAM and SSDs. Good battery life too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop - quality control issues…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance has been fantastic but there are some obvious quality control issues. My first laptop came with a faulty display. Luckily the exchange with Best Buy was easy and quick, so I didn’t mind that much. The bottom panel doesn’t fit perfectly with the laptop and the left speaker has a little rattle at high volumes. However, I got this computer at a great price from Best Buy, so I’m overall quite happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop and excellent performance. Upgradability is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of the zephyrus, compact, great for gaming, will continue to buy from asus

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Love the size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, came from a 16 inch lenovo legion and this feels so much better. Upgrade of the ram was simple and took 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For the price it was amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last years verson with the AMD GPU qas better in terms of preformance, but overall it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Super fast and efficient!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, great power for the price and form factor

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    How great device and screams the performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It screams performance like a beast but not the fans and only wow.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ROG G14 R9 RTX4060

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 14 inch laptop pc that money can buy! Absolute power!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really been able to give it solid use yet—but the specs speak for themselves…I got it for 3d work—Blender, not gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop. Had no issues with it so far throughout the 6 months I've had it!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Open box “excellent condition”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looks in good condition, but is prone to crashing and restarting once it gets anywhere near a high temperature. These crashes have caused me to lose files. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far with the laptop. I will update this review of there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt water on it and it worked perfectly after the water dried!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop carries high reviews among other sites. I would recommend if using for gaming or content creation.

    I would recommend this to a friend